prior to checking in we checked online to see if a room was available. The internet showed a two bedroom suite for $124.00 which would be perfect for myself and son. Upon arrival to the hotel we stood at the desk for about five minutes while four staff members were having a conversation. When the gentleman finally acknowledge us he... More

Great place to stay especially if you're attending anything at the American Airlines Center (it's a 5 minute walk away). We had a King suite that was very nice and clean. My only complaint was that the air conditioner seemed really loud when it came on. Breakfast was good as well. Added bonus - parking garage. I would definitely go... More

Great hotel for the price. Breakfast and an evening social Monday to Thursday included. Booked on hotels website for 5 nights and payed for room including parking for 134 plus taxes a night. Stayed to be close to AA center which is about a 600 metre walk or the hotels shuttle will drop you off. Used the kitchen in room... More

I had the pleasure of staying at the Hyatt House for two weeks while on business. Usually I stay at the Indigo, but I decided to try something different; I am so glad I did! The rooms were lovely and clean; with a nice little kitchen. The front desk and courtesy can drivers (especially the drivers!) were personable and reliable.... More

This is a decent hotel in a good location. Breakfast is good and the parking garage is well laid out if a bit expensive. But.......after pre paying for this booking online we were still charged for our stay on checkout. I brought my online card statement to the attention of the manager who assured me it was a pre authorisation... More

Each year we are in Dallas for the NCA Cheerleading competition. Each year we stay here and are happy with the choice. This year was no different. The thing I appreciate about the hotel is that the staff is real nice. Inoni (sp) and the young lady were very helpful in assisting me with navigating Dallas. From suggesting eating places... More

While attending a conference downtown, we had a great stay. “Can do” staff made the difference here, along with the free local shuttle service, wifi and breakfast buffet. The very clean rooms felt homey with a large sofa and coffee table. It was nice to have hot items at breakfast, the eggs, sausage, fluffy biscuits and gravy, in addition to... More

My buddy and I do a yearly NHL trip to different cities and Dallas won for 2013, of course I used tripadvisor prior to booking, I always take the good and bad from each and try to have an open mind. I will start with check in. We arrive at 1:30 and a room on the pool side was not... More

We stayed at the Hyatt House because of its location. Omly 3blocks from the American Airlines Centre.It was nice to have a kitchen in our room. Also walking distance (20 min) to the park, Art district also. The staff were helpfull with directions to sites and recommended restaurants to eat. We would stay again.