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Hotel Indigo Dallas Downtown

3.5 of 5
1933 Main St., Dallas, TX 75201
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Ranked #14 of 189 hotels in Dallas
4.5 of 5 stars 189 Reviews
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189 reviews from our community

What travellers say about this hotel
  • Very friendly(8)
  • Very nice(6)
  • Extremely helpful(5)
  • Free shuttle(5)
  • Great Place(4)
  • Front desk staff(4)
  • Hardwood floors(4)
  • Very good(4)
  • Rooms are spacious(4)
  • Deep Ellum(3)
Traveller rating
    99
    66
    12
    7
    5
Only show reviews for Family (6) | Couples (44) | Business (88)
Date Rating
trippin_it_up
Huntsville, Alabama
Senior Contributor
41 reviews
94 helpful votes
4 of 5 stars Reviewed 30 January 2012

This is a refreshing room in a historical building. Like other Indigo hotels, the rooms are nicely decorated. I had a suite and plenty of space. Breakfast at the restaurant was fine and they were very accommodating to all requests. There are plenty of great restaurants within walking distance as well. I would definitely stay here again. More

Was this review helpful? Yes
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
31 January 2012

Thank you trippin it up. We look forward to your return. More

Jennifer S
Tyler, Texas
Senior Reviewer
8 reviews
2 helpful votes
5 of 5 stars Reviewed 24 January 2012

My love for boutique hotels started when I wondered into this little gem of a hotel for dinner before a show. I finally got to stay here years later, this past November. We were in town for NASCAR weekend but wanted to stay somewhere away from all the hoopla! We had a suite on the top floor that was too... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
25 January 2012

Ms. Jennifer S-Thank you for the kind words. I will share with staff, and we look forward to your return. Have a great day. More

PJL60654
Chicago, Illinois
Contributor
15 reviews
2 helpful votes
2 of 5 stars Reviewed 23 January 2012

(My opinion obviously:) Hotel Indigos are inherently poorly designed; the nautical/country theme frankly doesn't work for me. The bedding is of a 1-2 star hotel quality - not 3-3.5 star. Sheratons, Marriotts, Hiltons and Hyatts have MUCH better beds. The Indigo did not have a down comforter but rather poor quality sheets and pillows, and a bedspread - not what... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
25 January 2012

Good Morning. Thank you for taking the time to write a detailed review. I apologize for the issues. I would like you to contact me directly if possible. I need to find out what room you were in, so I can have a look at the bedding and track down the service issue on getting your room cleaned. There is... More

NormanClan
Littleton, Colorado
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 5 January 2012

I stay here due to price and convenient location but the hotel is mediocre at best. It has new paint but the lack of cleanliness leaves you quesitoning your decision to stay here. In addition, the menu for room service is lack luster. I highly recommend paying a bit more and stay at the Adolphus or the new OMNI. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
9 January 2012

Thank you for the response NormanClan. Our actual menus, to include Room Service are being revised this month. Any issue with cleanliness I take very seriously. I would like you to contact me directly, so I can get more information if that is possible. I would like to make this right for you. More

Paolo P
Rocklin, California
2 reviews
1 helpful vote
3 of 5 stars Reviewed 31 December 2011

Let me start by saying that the hotel was not awe inspiring, but it was nice enough. That wing said, I tried and was turned away three time for check in. The tell me check in is t until 3:00 (this is at 2:50) I say okay. I go back at 3:00 and they say no I'm sorry check in... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
3 January 2012

Thank you for writing Paolo P. I apologize for your wait while checking in. It can happen when we have alot of people checking out late, coupled with early arrivals. No matter how it happens, I know it is frustrating to wait. We will typically offer somone a drink or appetizer to help pass the time. Let me know if... More

KatEagle
Lanett, Alabama
Contributor
20 reviews
5 helpful votes
5 of 5 stars Reviewed 25 December 2011

We really enjoyed staying at this hotel. The staff was friendly and helpful and our room was very clean! About the room- it was beautifully decorated and comfortable. The bed was very comfortable. The bathroom was larger than the ones at the Indigo in Atlanta, but still small. The large shower beckoned but the water pressure was terrible. It took... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
29 December 2011

Hello KatEagle. We are glad you enjoyed your stay. Water pressure is not a typical issues. I hope that you reported it to us when it happened. We look forward to having you back. More

Jonathan B
Bristol, United Kingdom
Contributor
15 reviews
8 helpful votes
4 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

While the outside of the hotel is a bit bland, the inside is very nicely decorated and furnished. Reception staff is attentive and keen to help. The complimentary shuttle is a great help in getting to various tourist sites and the drivers are helpful with advice and suggestions, particularly Franklin. Breakfast was excellent with a good range of choices and... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
5 December 2011

Thank you Jonathan. I will share you comments with Franklin, and the rest of the staff. More

awoodby
Livonia, Michigan
Contributor
17 reviews
24 helpful votes
5 of 5 stars Reviewed 26 November 2011
3
people found this review helpful

This hotel has obviously been recently completely renovated and redecorated, everything new and sharp. The location is right downtown, staff is very friendly and helpful. Rooms are large, with a living room and very comfortable bed. Really nothing but good to say. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
5 December 2011

Thank you awoodby. We apprecite it. More

RandomPixels
2 reviews
2 helpful votes
5 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

$100 got us a plush queen size bed, side room with couch, tv and chairs, microwave, fridge and coffee maker. Great shower, free shuttle to/from area activities and very friendly staff. Aveda soap products! Room service was timely and the food was great. Nice attention to detail in the sunny day decore throughout the hotel. High quality furnishings and accessories. More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
1 December 2011

Thank you RandomPix. We feel with our service and product, we offer the best value in Downtown. We hope for your return. Have a great Holiday Season! More

BelgiumItalialover
Belgium
Senior Contributor
22 reviews
54 helpful votes
5 of 5 stars Reviewed 24 November 2011
6
people found this review helpful

For anyone coming to Dallas in honour of JFK, this is the hotel to be. A few yards from the spot where they killed Oswald, a mile away from Dealey Plaza. On top of the location : (1) excellent value, (2) very friendly staff, (3) best of Dallas-center ( Marcus Neieman Marcus, great restaurants) around the corner. Small minus point... More

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indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review
1 December 2011

Thank you Belguimlt for the review. Have a great Holiday Season! More

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Hotel Indigo Dallas Downtown Also Known As

  • Hotel Indigo Dallas
  • Dallas Hotel Indigo
Address: 1933 Main St., Dallas, TX 75201

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Hotel Indigo Dallas Downtown
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