I'm not sure how this hotel keeps getting a top rating on Conte Nast Traveler, but it does. It's a gorgeous property conveniently located in Dallas. The staff is out of sight nice, prompt and courteous. I guess that's how? Unfortunately the place isn't being taken care of.... The carpets all look dirty and the woodwork in the hallways is... More

clean, and over the top service. we asked for something and they would take it to the next level. my only complaint is the pool in the summer is more of a hot tub because texas is hot and the pool isn't covered. we were allowed to have a friend's bridal shower/bachelorette party in a large suite with no objection... More

I'm in the breaking news business, so I had no idea when I woke one day a few springs ago that I'd end that night at the Crescent Hotel. That morning actually started in Jacksonville, FL (another random destination) and, after a brief stop in Orlando, my colleague and I were re-routed to Dallas. Our employer booked us at the... More

My husband and I just returned from one night at the Crescent, and it was great. We purchased the Relaxation Package, with the spa and breakfast and it was awesome.You do have to request ahead of time in order to have a couples massage, but it was a non-issue. The staff was top shelf. More

Hotel is elegant and with the right discount, a pretty good value. I stayed one night for business. Had drinks in the lobby and room service. All were very good. The lobby is beautiful. The room was adequate, but it was all I need for one night. Two double beds--not queens which seemed lame. I had a room facing the... More

I don't think I've stayed at a hotel where housekeeping is so poorly scheduled. I had to call for my room to be cleaned at 4:30 p.m., after being out of my room all day, and again for turn down service at 9 p.m. because they, for some reason, did not do it. As to other features, I'm not sure... More

From the moment we arrived at this Hotel we were made to feel welcome! There was a welcome note at the front desk waiting for us, the staff were helpful and informative and the property itself just lovely. The decor in the Lobby area and the Conservatory is wonderful and we liked our room too. The location was great and... More

I stayed at the Rosewood Crescent on a business trip recently. There were only two negatives, one of which was not the fault of the staff: the people in my room checked out late, delaying my room's readiness. While I waited, one of the staff offered me a complimentary drink, and the front desk staff ensured my bags were carried... More

All in all a very nice hotel and convenient for business with good convention style rooms. The check in and food service were always on the spot. Unfortunately on several occasions they just missed the mark. The key was not programmed for my room correctly and locked me out. The cleaning person completely missed my room the next day followed... More