This place is the worst hotel I've ever visited. They gave me a room that hadn't been cleaned and they charged my card before I approved of the room. Then when I asked them to return my money they refused saying I had already agreed to stay the night at their hotel. I would never dream of sleeping in one... More

yes it was comfy, clean and cheap however I’m writing to you today because of an incident that happened to me dealing with the Grand Hotel in Dallas Texas. I stayed there over the weekend of April 19th to April 21. They charged my account 101.00 upon check out, which was fine. But today when I looked at my account... More

I saw some bad reviews before booking a room in Grand Hotel, but money mattered a lot, so I booked it anyway, and I was pleasantly surprised! The room was very big, clean and nicely furnished. The bed was super comfy. There was a fridge, a kettle, an iron - I really needed all of those. CVC and lots of... More

Stayed there for 4 nights, room was cozy and clean. Had microwave, mini fridge, iron + board, coffee maker and a flat screen tv in the room, they even give you a locker in the room for your valueables. What else do you expect ? Bed was made up every day and bathroom cleaned. I am happy, probably you would... More

My husband and I stayed 2 days at The Grand and really enjoyed our time there. The room was very clean and smelled fresh, the hotel staff was friendly, and the rates were budget friendly. It is in a great location (right off of 635) and there were conveniences such as a CVS and an In and Out Burger next... More

Brought the kids on my birthday weekend trip.my husband informed the manager it was my birthday he upgraded us to a Jr.Suite for free that was so nice housekeeping was great my child ask for a extra blanket at the front desk they were very nice giving us a copy of local restaurants in the area we will beback!!!

Obviously they are trying to remodel. We stayed in a room that was yet to be remodeled so I got a different experience then most. My room smelled like an ashtray. Our A/C did not work enough in the middle of summer to keep our room cool. The furniture was in very poor condition with cigarette burns and the lamp... More

The hotel has been remodeled, new carpet and being painted on 1/15/13. Very clean feeling overall, no bad smell. Rooms are spacious. The manager was very helpful in solving a booking discrepancy. CVS, Real burgers and Starbucks are next door, as well as La Quinta and larger hotels. As a traveling telecom contractor, I give it an easy 3-stars.

I visited this hotel 01/19-22 and had the pleasure of staying at the Grand Hotel, this was my 4x to Dallas and not only was this hotel reasonable, the staff was pleasant, the room were clean and I was bumbed from a king bed to a suite which made it more enjoyable for my money. My only complaint was the... More