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All 3 Donna hotels

Donna Inn & Suites

2.0 of 5
495 W Expressway 83, Highway 83 and Hutto Road, Donna, TX 78537 (Formerly BEST WESTERN Donna Inn & Suites)
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Donna Inn & Suites
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Ranked #1 of 3 hotels in Donna
Most recent review
5 of 5 stars Reviewed 17 June 2013
Linda M Richmond, Texas
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21 reviews from our community

    Trip type
Traveller rating
    9
    9
    3
    0
    0
Date Rating
Richmond, Texas
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

We came down for a family funeral and stayed three nights & days. The room was absolutely fresh & clean. The linen was changed daily, the bathroom was cleaned spotless daily. THE HOUSE STAFF WAS SO POLITE, IT WAS A WONDERFUL & RELAXING STAY, especially considering the circumstances of our visit. We plan to stay here every time we come... More

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Sturgeon County,Alberta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 April 2013

We stayed 3 nights here and had great service from everyone who worked there and the rooms were excellent.To have really nice clean rooms and good beds to sleep in is a must for us this is a really good place to stay!

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
11 April 2013

Thank you for your review, it means alot to us. The employees here at Best Western Donna Inn and Suites work very hard to satisfy our guests and provide them with 100% hospitality. As always our guests input mean a lot ot us and we take everything into consideration. Again Thank you and Hope to see you soon! More

Weslaco, Texas, Usa
1 review
5 of 5 stars Reviewed 21 March 2013

Everything was great!!!!! Got plenty of rest and relaxation. My daughter, my mother and I had such a wonderful rest we kept adding on days to our stay. The only thing I was disappointed with was I had registered for a room with a microwave oven but the room didnt have one. Oh and the pool needs a good cleaning... More

Review collected in partnership with Best Western

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
22 March 2013

Hello Mitzie S! I'm so happy to hear that you enjoyed your stay with us! We hope to see you again soon! Thank you for your awesome review. Ileana General Manager More

Birchwood, WI
Top Contributor
92 reviews 92 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 14 February 2013

Our 5 night stay was good. The staff was friendly and helpful when we asked questions. Our room was clean and adequate in size. The breakfast had several choices, which were all ok-good. Service in the breakfasr room was slow at times but not bad. Road noise is audible from most rooms, but not too loud. The pool is not... More

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
22 March 2013

Thank you for your honest review on Best Western Donna Inn & Suites. We always strive to provide our guests 100% Customer service. We sure hope you decide to return to our hotel. Thank you, Ileana General Manager More

Smithville
1 review
3 of 5 stars Reviewed 3 January 2013

I understand people make mistakes but imagine my surprise to find out days later that the hotel did not use my mother's and cousin's credit card to pay for the rooms but rather mine which put my account in arrears. I stated while making the reservations that upon check out that they will use their own credit cards to pay... More

Review collected in partnership with Best Western

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Laredo, Texas, USA
1 review
4 of 5 stars Reviewed 26 December 2012

I chose BW Donna because of my displeasure with another local motel. BW Donna provided all my requirements and will probably be my hotel of choice for my monthly trips. The breakfast was my only disappointment.

Review collected in partnership with Best Western

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
22 March 2013

We really appreciate your review and we sure hope you decide to come back to give us another chance to correct the breakfast issue. Your reviews are always very helpful to us. Thank you, Ileana General Manager More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 November 2012

This was my third stay at this property. The location is convenient for when we go visit the Basilica and Progresso. Room was clean and comfortable. The free wi-fi signal was strong the entire time we were there. The furniture in the room looked hardly used at all. The bed was comfortable, and the pillows soft. The ac worked well... More

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
26 November 2012

Dear Valued Guest, Thank you for responding on Trip Advisor. I am happy to hear we have made your stay " A Good Stay". Our goal is to make sure all our guests have a positive experience. Hope you and your family have a great Christmas! Happy Holidays! More

Columbus TX
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 November 2012

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Review collected in partnership with Best Western

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
26 November 2012

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1 review
3 of 5 stars Reviewed 25 October 2012 via mobile

This was my second time staying here at this hotel. When I checked in around 1:30 am, the gentleman was very rude. I was standing at the front desk for 5 minutes while he was in the back laughing on the phone. I didn't get his name. When he finally came to the front he did not greet me in... More

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
26 October 2012

Dear Valued Guest, I deeply want to appologize for the inconvenience and experience you had with my front desk. I can assure you it won't happen again and i will take immediate disciplinary action to assure that all our guests have an inviting, friendly and timely mannered check in. Thank you for your business and feedback of this hotel. See... More

Alice, Texas
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 September 2012 via mobile

Got here late but my room was available. Room was very nice. Had a fridge, microwave and coffee maker. Breakfast was ok. Nice TV in room as well. Had to pay extra for something like lodgenet,and getting there close to 1am like I was going to watch movies. This is a great place to stay,nice staff,fast check in. I would... More

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BestWestern44631, General Manager at Donna Inn & Suites, responded to this review
4 September 2012

Dear Best Western Guest, As always we appreciate doing business with every single guests that walks into our hotel. Just to clarify we do have an amenity fee of 1.00 plus tax for offering our HD pay per view in room movies we offer. It is available to all guests at all times of day. We do apologize if it... More

 
 
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Additional Information about Donna Inn & Suites

Also Known As:
Donna Inn & Suites Texas
Address: 495 W Expressway 83, Highway 83 and Hutto Road, Donna, TX 78537 (Formerly BEST WESTERN Donna Inn & Suites)
Region: United States > Texas > Donna
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Donna
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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