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Embassy Suites Hotel DFW Airport North/Outdoor World


Hotel class 3.5 of 5
2401 Bass Pro Drive, Grapevine, TX 76051
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Reviews you can trust

86% Recommend
4.0 of 5 stars 44 reviews
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5 of 5 stars
Frankie60   12 contributions
Menasha, WI
30 Dec 2009 | Trip type: Solo travel

Met my son and his family and stayed here two nights. The bedroom was separate from the living room with a door closing it off for privacy which was nice when the grandchildren were napping. Wonderful breakfast with fresh fruit and made-to-order omelets or eggs. I had omelets and they were outstanding. The wait staff was slow picking up dirty... more

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1 of 5 stars
Sweetie1953   2 contributions
Texas
4 Dec 2009 | Trip type: Family

I am sitting in a room at the Embassy Suites next to BassPro in Grapevine Tx and could as well be sitting in an ashtray! This room stinks! When I first talked to the front desk, we were told we would be moved, but then the manager on duty, Justin, said we could not move as we made reservations on... more

Management response from
LauraErickson, Assistant Front Office Manager

I would like to first of all thank you for making us aware of the issues that you encountered during your recent stay with us in Grapevine. I sincerely apologize for the problems that you encountered and assure you that it is not a good representation of what we want to provide to our guests. We are very proud of...

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4 of 5 stars
Twinboys2Mom   4 contributions
Canton, Ohio
18 Oct 2009 | Trip type: Family
2
people found this review helpful

Stayed for 1 week in 2-bedroom king suite for son's wedding. Multiple family members in hotel also. Service was fabulous! Complimentary breakfast saved this family of 4 (including BIG breakfast lovers) at least $50 every morning. Manager's reception every evening was a wonderful plus to the long days, and to help prepare for the long evenings of wedding festivities! Pool... more

Management response from
LauraErickson, Assistant Front Office Manager

Thank you so much for your positive response!! Positive responses like these are what keep us going and we will be sharing this with the team! Thanks again for staying with us and we look forward to seeing you again in the future!!

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4 of 5 stars
TravelGirl1966   3 contributions
Providence, Rhode Island
23 Sep 2009 | Trip type: Couples

Pros: Great hotel, spacious rooms, excellent breakfast! We stayed at the hotel during a recent visit to attend a football and baseball game. Despite the hotel being crowded we only waited a short time for breakfast as the process was very organized. Airport shuttle was a great feature. We wanted to experience TX BBQ one night and we received a... more

Management response from
LauraErickson, Assistant Front Office Manager

Thank you so much for your positive response!! Positive responses like these are what keep us going and we will be sharing this with the team! Thanks again for staying with us and we look forward to seeing you again in the future!! We are terribly sorry if there were any inconveniences we might have caused you with housekeeping skipping...

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5 of 5 stars
Losercuda   30 contributions
Northeast US
13 Sep 2009 | Trip type: Business, Solo travel

Pros: Great location next to DFW, extremely clean and well-appointed rooms, excellent shower, A-1 Breakfast (with fresh-made salsa), and Bass Outdoor World is a trip for non-outdoorsmen. Finally -- and most importantly to a frequent business traveler -- from the gentlemen who picked me up/dropped me off at DFW, the front-desk people, the great guys making breakfast, and even the... more

Great Stay
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4 of 5 stars
cityrider76   10 contributions
New York, NY
14 Aug 2009 | Trip type: Business

I've stayed at this hotel a few times in the past and I've never been disappointed. The rooms are clean, comfortable and spacious. We love the afternoon reception in the lobby also and breakfast is also great. The only word if caution is that the hotel has always been busy when I've been in the past. On my last visit... more

Enjoy
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5 of 5 stars
theturtleman   3 contributions
Tyler,TX
26 Jul 2009 | Trip type: Business, Family

Made reservation on the phone with "Jason" who was great,insured I would receive my requested room,low floor. Called and confirmed reservation with "Jennifer" who was more than delightful,and also confirmed our room reservation with a low floor. Jennfier also offered to allow us early check in,which was not needed as it was a Six Flags Day for the family and... more

Loved it!!!
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4 of 5 stars
jenluvscreed   8 contributions
Oklahoma City, Oklahoma
25 Jun 2009 | Trip type: Business

I got to tag along with my hubby (there for a conference) and loved the hotel! The staff was great and really enjoyed the breakfast. I got out the gps and went to Sam Moon for some new purse's. It only took me about 10 minutes to go into that part of dallas at 9:00am. So I was thrilled! Sat... more

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4 of 5 stars
tsdzmartin   1 contribution
Leander, TX
10 Jun 2009 | Trip type: Couples

Very nice hotel, everything about our stay was lovely except our room temperature. Very warm & never really cooled off the entire weekend. I must also agree with an earlier reviewer about the walls being paper thin. Heard alot of things going on next door that we could have lived without hearing. The staff was very friendly & breakfasts were... more

Management response from
LauraErickson, Assistant Front Office Manager

Thanks again for choosing our hotel in Grapevine! We are terribly sorry if there were any inconveniences with the noise from next door! Please feel to contact the hotel staff personally and we will make our best effort to make sure you get a suite that you’ll have a good night’s rest and that suits your personal style! If at...

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5 of 5 stars
my2cutekidz   135 contributions
Oklahoma City, Oklahoma
27 Apr 2009 | Trip type: Family

Our family stayed here for New Year's Eve and New Year's Day Nights, and had a wonderful time! Our room was located just outside the elevators, and never had a problem with noise at all! The staff was very friendly and the breakfast was wonderful! Great location.. very close to many places to eat and shop. We drove to The... more

Management response from
LauraErickson, Front Desk Assistant Manager

Thanks again for choosing our hotel in Grapevine! We are so happy you enjoyed your last stay with us and experience some of the fun things to do in the area!! We hope to see you again in the future when you’re back in the area! Thanks for taking the time to fill this survey out we love to hear...

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Embassy Suites Hotel DFW Airport North/Outdoor World Also Known As

  • Embassy Suites Grapevine
  • Grapevine Embassy Suites
Address: 2401 Bass Pro Drive, Grapevine, TX 76051
Grapevine hotels Embassy Suites Hotel DFW Airport North/Outdoor World
4.0/5.0
44