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Comfort Suites DFW N/Grapevine

2.5 of 5
1805 Enchanted Way, Grapevine, TX 76051
Hotel amenities
Comfort Suites DFW N/Grapevine
Ranked #15 of 16 hotels in Grapevine
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42 reviews from our community

    Trip type
Traveller rating
    26
    7
    4
    1
    4
Date Rating
Stevensville, Montana
Top Contributor
67 reviews 67 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 April 2013

Michael W should get the fickle finger award for being the most helpful Manager. After several minor issues upon check in Michael went above and beyond to make things right! The Hotel was accommodating, clean, and reasonable, considering that the other venues in the area wanted the prices of a 'hooker' to stay! Transportation was quick and professional, especially Everett!... More

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See 2 more reviews by Danny5k for Grapevine
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

I have stayed here several times, both business and pleasure. Hotel is across from Bass Pro Shops and Grapevine Mills Outlet Mall and some really great Restaurants. Rooms are very nice and roomy and very clean. Staff is very accomodating.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 February 2013

I have been staying at the hotel for over 6 weeks now and it has been a horrible experience. While the maid staff, breakfast staff, and even a few of the receptionists have been great, the shuttle service has literally ruined my entire experience. I have waited for hours on multiple occasions for scheduled shuttle pickups. The drivers are rude,... More

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Michael W, General Manager at Comfort Suites DFW N/Grapevine, responded to this review
5 April 2013

Dear Guest, We are truly sorry that you did not enjoy every part of your stay with us. It sounds like many of our staff members were helpful and friendly during your stay, however our transportation fell short. We want you to know that your comments are very important to us and have been investigated and addressed. We strive to... More

Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 February 2013

This was a great place to stay! I stayed here 2x during the summertime for 5 days each stay for a conference. The inn was very close to DFW airport, and had a shuttle to take you wherever you wanted to go within a defined radius. This was so convenient since they had airport pickup and the shuttle took me... More

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Calgary
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 January 2013

Stayed at hotel for five days on a course and everything was great! Room was spotless, always clean, everything replenished, beds are comfortable and bathtub is very big. All the staff was friendly, helpful. The heat/air con reacted quickly when I changed the temperature in the room. Used the shuttle frequently and it always arrived within 10 minutes no matter... More

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Antlers, Oklahoma
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 January 2013

Good location near DFW North with shuttle service. Nothing outstanding but nothing bad. Beds are comfortable. Would stay here again but wouldn't recommend if you're looking for a getaway type stay. Do recommend this location if you are traveling via DFW Airport.

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See 4 more reviews by Cbattsr for Grapevine
Port Saint Lucie, Florida
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 22 October 2012

We normally stay at one of the premium motels such as Courtyard, Holiday Inn Express and Hyatt Place. This place was on par with these at $50 less!! Rooms are very nicely appointed with modern comfortable colors and large shower/bath tub. Our suite had a large sofa and chair with plenty of room on the desk for computers and LOT's... More

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Aurora, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 11 October 2012

I stayed here recently for work and was pleasantly surprised by what we found once we arrived! This hotel is very close to the airport, about a 15 minute drive. The shuttle service was amazing! They were very accommodating to our group, complimentary pickup and drop off for the airport, the outlet mall nearby, and they even took us to... More

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Grand Prairie, Texas
1 review
1 of 5 stars Reviewed 24 September 2012

We stayed at this location last year for our anniversary and decided to stay there again this year. Big mistake!!!! I keep waking up thinking I was being bite by something...well sure enough I was. The room had bed bugs. I took one of the dead little soldiers down to the front desk so we could be moved to a... More

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csgrapevine, Manager at Comfort Suites DFW N/Grapevine, responded to this review
26 September 2012

Again, I apologize to this guest. The situation could have been handled better by the Guest Service Agents and the manager on duty. I have taken the opportunity to retrain and reinforce training when dealing with this type of situation. I also have to say that I got some information wrong regarding room numbers and the problem . The room... More

1 review
1 of 5 stars Reviewed 5 September 2012 via mobile

Our problems with this hotel started from the minute we walked in the door to our room. The room had a slight, funny odor, but we let that slide. We woke up at midnight to a hot, humid room and realized our a/c had died. It would not come back on and was climbing to 80 degrees in the room.... More

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Additional Information about Comfort Suites DFW N/Grapevine

Also Known As:
Comfort Suites Dfw n/Grapevine Hotel
Comfort Suites Dfw n/Grapevine Hotel Grapevine
Comfort Suites Grapevine
Grapevine Comfort Suites
Comfort Suites Dfw n
Comfort Suites DFW N/Grapevine Texas
Address: 1805 Enchanted Way, Grapevine, TX 76051
Region: United States > Texas > Grapevine
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Grapevine
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Elegant, upscale all-suite airport hotel located 1.5 miles from DFW Airport. Free airport and corporate shuttle. One-half mile to Grapevine Mills Mall and Bass Pro Shops. Each suite has a micro-fridge, ceiling fan, free high-speed Internet access, desk, ergonomic chair, sofa sleeper, coffeemaker, hair dryer, iron/board, 27-inch TV with HBO. A business center, boardroom, meeting room, exercise room, guest laundry, outdoor pool, hot tub, and a free deluxe breakfast bar will complete this exceptional deal. ... more   less 
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