So I was nervous about staying here because of some of the reviews, and frankly some of the positive reviews looked fake...( hint... lots of positive reviews written by people who have only left one review..hmm).. but push came to shove and we gave it a shot. It's an older hotel, but there has been an obvious attempt to spruce...
More
I stay here quite often for business and cannot say enough about the staff and services I receive from this hotel. Not to mention the location is perfect for my type of work and the rooms here are really spacious. The hotel I stayed at before would always find a way to screw up my reservation but here they really...
More
Reviewed 10 September 2011
Dear Traveler,
We love hearing that we're "perfect!" We know that Houston travelers have many hotel options so, as you have seen, we make it our mission to be the best in every way! It is such an honor to hear from our guests and know that we hit the mark! It's our pleasure to serve you and continue offering...
More
My friend and I were going to attend a concert at the nearby Arena Theater and needed a place to stay. The Crowne Plaza is just south of the theater. Check-in was quick and the young man that helped us was very upbeat and pleasant. The welcome bag was a nice touch. We were giving the 8th floor and said...
More
Dear Traveler,
Thank you for leaving your kind feedback regarding your stay at the Crowne Plaza Suites Houston Southwest. We're happy to hear that you enjoyed your stay and would recommend us to others traveling this way. We're also happy to hear that you enjoyed your experience at the Arena Theater. That's an awesome venue to enjoy a show! Hope...
More
I was pleasantly surprised by the quality of service at this hotel, where I stayed after a long, tough road trip. It was a great place to recuperate from being on the road. The staff was fantastic, and they addressed any issue/question I had without hesitation.
They arranged for a car and driver to and from the airport. The shuttle...
More
Dear Traveler,
We're so glad we were able to offer the perfect place for rest and relaxation from your travels. It is our goal to make every guest feel welcomed and pampered and it sounds like you needed just that. Thank you for taking the time to leave your comments and let other travelers know just what they can expect...
More
This is my third stay at his Hotel. Once again they impressed me. The staff, the food, the comfortable beds, the excellent business center and the great gym. There is no better value for money in Houston.
Keep up the good work.
Special mention for Karim, Milie, WJ, Ben and Sarah.
More
Reviewed 9 September 2011
Dear Traveler,
We are so excited that out great employees have made a 3 - time return guest of you, and we hope you'll be back several more times! I can't wait to share this with the team, especially those who you mentioned by name. They will be thrilled to receive such recognition. It is our pleasure to offer a...
More
I travel extensively and am used to the surly staff attitudes at some hotels but ..Wow this is a great hotel and staff is SUPERB !! From the first greeting at the front desk the staff was always polite with a smile on there face with a relax demeaner that didn't seem forced. Shows that there must be a good...
More
Dear Traveler,
We love receiveing comments such as yours. We're delighted to have received your rave reviews and it was our absolute pleasure to have you as our guest. Thank you for taking the time to leave your review and we look forward to seeing you in the near future.
Safe travels!
More
“What a great hotel”
My family and I have just retuned after a 5 night stay at the Crowne Plaza Suites Houston. We booked our stay through my priority club points; (I’m a platinum card holder) We were greeted on check-in by Cindy, guest services repersentive who was expecting us and upgraded us to an executive suite on the 8th floor....
More
Dear Priority Club Member,
We enjoyed hosting you and your family and are so glad to hear that you all enjoyed your stay. It was our pleasure to make your visit a bit brighter by recognizing your daughter's birthday. We hope you had a nice holiday and that you'll be back to visit us in 2012.
Safe travels!
More
I always choose this hotel when working in SW Houston/Sugarland area. Rooms are of nice size and always clean. Staff are friendly and attentive to your needs. Breakfast buffet has a great selection of wonderful food.
More
Dear Traveler,
We greatly appreciate your return business and your willingness to leave comments here on Trip Advisor. Thank you for taking the time to leave tips for other travelers as well. See you in Houston soon!
More
A group of friends and I came down to Houston for a concert. We heard wonderful things about this hotel and decided to try it out ourselves. This hotel was fabulous, all the way from the rooms to the staff. The food in the restaurant was fabulous and well priced.
We also enjoyed the free shuttle service and not having...
More
I recently stayed at the Crown Plaza hotel with my family. Thanks ,Jon Coleman! :)
We Love this place. Spacious Rooms and the complimentary Later check out they offered was Grrreat.
We will be definitely be back, Love the Area....
More
88 Reviews
222 Reviews
64 Reviews
