We stayed here 3 days while visiting some friends. I don't mind the high fees to stay there. It is a 5 star hotel, and the room was nice enough to justify that. However, what I will never understand is why the nicest places charge for incidentals. What does a little travel toothpaste cost them? $00.15? The mandatory valet parking... More

We decided to take a family trip to Houston for New Year's Weekend at the last minute. Our attempts to find accomodations that met our request for adjoining rooms with a balcony (a few other requests) were unsucessful at 2 other locations where we have stayed previously. Although they were heavily booked, the representative I spoke with was very helpful... More

The St. Regis is my favorite hotel in Houston. Everything is top notch. The rooms are clean, well-appointed, and the staff are very professional. If there is a knock on the hotel, it's not that handy to downtown, but it is close to the Galleria and not too far from the energy corridor. It's spendy and built for business travelers... More

Was there with Husband for the Houston Marathon. The service was superb. The hotel decor reminded me of the rich Texas history. Location was great...with the Galleria mall a short walk away. I was very surprised that the the housekeeping attendant remembered our names, as we had opnly hcatted with her one time, and that was on our first day.... More

This is a quietly elegant hotel in a very convenient, quiet location. Service is typically great, specially the valet and doormen. The rooms are spacious and very well appointed, and a big plus for us is that they accept pets. The restaurant is good, specially breakfast, and there is (excellent) complimentary coffee in the lobby early in the morning, I... More

I have been an SPG Platinum member for awhile now. We are traveling across country by car and staying wherever we decide to spend the night. We have had no advance reservations. After leaving New Orleans, we decided to stop in Houston went on the Internet and used a few points and some cash. made a reservation at the St... More

Very disappointed by my stay (4 nights),poor service,room done in the evening. i think the objective of this hotel is to have private meetings and celebration which occupy the Mezzanine and lobby room on the first floor. 10 years ago,it was a different hotel. More

Nice rooms with nice decor. Surprised to find the WiFi wasnt complimentary as standard. Gym small and dated and swimming pool very cold. Staff were friendly and helpful. The food was nice. I wouldnt say the hotel was luxurious by european standards but it was comfortable. I also found some of the Decor old fashioned and slightly out of date.... More

This is delightful hotel and the stay was excellent in every way. Elegant and stylish , the hotel is a haven of comfort and luxury in a pleasing location. The food was excellent and the thanksgiving dinner in particular was delicious. All the staff were friendly and professional. Having also experienced the Four Seasons, Houston, on the same trip (another... More