I had to stay here due to United delaying my flight by 7+ hours. I checked in on 4/18 at around 930pm. The 3 ladies that were working that night were so nice, efficient and helpful. I didn't have my phone charger since it was in my check baggage and one of the ladies at the front desk let me... More

This was my first disappointment with the Hotwire's Hot rates booking. I've booked few times before in Houston and I always had a nice hotel close to the airport-this time I ended up with Park Inn. Decided not to change it since I only needed a room for 8 hours between flights. The shuttle came quick after I called, but... More

This hotel was huge, with 220 rooms plus an attached Baymont Inn that looked to be about the same size. The Park Inn apparently has a major contract with United, since almost all of the other guests we ran into had vouchers for their stays due to cancelled flights. We just happened to catch a shuttle when our flight arrived,... More

I am a Carlson Club Member and I stay in one of their hotels at least 10 times a month because I like the rewards and most of the time the hotels are great. I can't believe this hotel is part of the Carlson Family of hotels. I was traveling on business with my family. The carpet was wet in... More

Was placed here by United after they had to put me on an early morning flight due to border delays. Rooms where clean and well stocked. Free wi-fi was very quick and check out was as simple as handing in our room keys. Staff didn't seem to be very attentive and took a while to acknowledge us when we where... More

I rarely comment on poor quality hotels unless I see something positive, some glimmer of hope. I stayed at the Park Inn as a result of a cancelled flight on United Airlines. My stay started with over an 70 minute wait at Houston IAH Airport while virtually every other brand of hotel bus came and went at least 3 times.... More

I was excited about seeing a Park Inn in the US after having them used them so many times in Europe. What a disappointment. The Houston one is nothing special at all and looks like it was planned to more of a convention place. Hollow. Very large, poor eating and bar area. Worst though was the very poor check in... More

We were put up here by United Airlines when there was a flight schedule change more than a month prior to our trip. It is a very basic accomodation - rooms are large, beds adequate but nothing more. Breakfast was included but low quality continenetal breakfast only. Check in was very efficient but the restaruarnat only offers burgers for late... More

This is a giant motel - as in in two stories, no elevator - that needs renovation. Getting to my room entailed a 100 yard hike down a hallway that smelled of cigarettes. My room was okay, but there was an inconsistent flow of water in the pipes that kept me awake. Breakfast was a 7 - but so was... More