Sheraton Houston Brookhollow Hotel

Also Known As:: Sheraton Houston Brookhollow Motel; Sheraton Houston; Houston Sheraton

Address: 3000 North Loop West, Houston, TX 77092

Phone Number:

Region: United States > Texas > Texas Gulf Coast > Houston

Amenities:

Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#23 Business Hotels in Houston

#39 Family Hotels in Houston

Price Range: $$

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Sheraton Houston Brookhollow is near George R. Brown Convention Center, Houston Galleria, and Texas Medical Center. We have 15,000+ sq ft of function space, including a 8,000 sq ft ballroom. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, Starwood, Expedia, Travelocity, Hotwire, Venere, Olotels, Agoda, Priceline, HotelsClick and Tingo so you can book your Sheraton Houston Brookhollow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

pigati010203

Artesia, California

1 review

“Excellent Treatment of the Disabled”

Reviewed 18 June 2013 NEW

My aunt who is blind visited me during my stay and I was very pleased with the curtesy Nyasha displayed towards her. We came by the front desk to inquire about local restaurants and during her response Nyasha looked at my aunt, spoke directly to her and did not bring up her bliness. I was really touched by the experience... More

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LeavingItBetter

Maryville, Tennessee

Senior Reviewer

9 reviews

4 hotel reviews

Reviews in 5 cities

3 helpful votes

“Sumptuous Comfort”

Reviewed 10 June 2013

Ninety-four persons in our group experienced first hand the splendid beds, pillows, towels, and breakfast provided by Brookhollow Houston Sheraton. Starbucks in-room coffee helped start our day! Front Desk staff available to assist our needs and the catering staff showed their talent while caring for our group of mission bound teens and adults. The construction around the hotel slowed us... More

LeavingItBetter, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. We appreciate your Summer Choir Music Ministry group selecting our hotel, and we’re happy to have had you as our guests. I’m pleased to hear our comfortable accommodations, friendly staff, and great location made for an enjoyable stay. Please plan to visit us... More

A W

Phoenix, Arizona

1 helpful vote

“AVOID -It's Way Below Average”

Good: 1. Covered parking in the garage is free and handy if it's raining 2. Room did not smell damp or musty Bad: 1. Arrival experience was bad. So was checkout. You're not treated as a guest. In fact, they don't even have a concierge which tells you exactly where "service" sits on their list of priorities. 2. Staff is... More

Was this review helpful? Yes 1

A W, Thank you for your review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. Your feedback provides many areas that we can work on in order to improve our guest experience. We appreciate your feedback on these areas and hope you will return and see our improvements.... More

mike u

Fort Worth, Texas

“wow customer service!”

Reviewed 3 June 2013

My girlfriend was justifiably mad at something i accidentally did. She was on her way down to stay at this hotel for business. I frantically called the hotel to see if i could have some flowers sent to her room for before she arrived. They gave me a link to a sheraton web site that allows you to do that... More

mike u, Thank you for sharing your experience with us at Sheraton Brookhollow. It’s great to hear that Amanda was able to help you smooth things over with your girlfriend. We have a wonderful team of dedicated associates that genuinely care about providing an exceptional experience for each of our guests. I’ll be certain to recognize Amanda with a special... More

Runnin26

Top Contributor

92 reviews

24 hotel reviews

Reviews in 9 cities

11 helpful votes

“Service with a smile”

Reviewed 17 May 2013

Allowed to check-in even though I was few hours early. The bartender was cool & fun crowd. The room was great, I liked the bed. The location is great because you have access to tons of restaurants, galleria, Katy frwy, movie theaters, & parks are close for running.

See 46 more reviews by Runnin26 for Houston

Runnin26, We appreciate your review and complimentary feedback on our great hotel. We’re glad you enjoyed your stay and found our location accessible to area attractions and well suited for your travel needs. Please plan to visit us again soon. Thanks again. Sincerely, Tom Chigoy, General Manager More

Harriet D

Houston, Texas

“Sheraton for Wedding Room Block”

Reviewed 11 May 2013

My husband and I reserved a room block for our out-of-town guests for our wedding two weeks ago, and Sheraton Brookhollow has made it as painless as possible for couples. They automatically reserve ten rooms for your guests, none of which you are responsible for if they don't fill. If you need more, your coordinator will reserve ten more at... More

Harriet D, Congratulations on your marriage! We appreciate you choosing Sheraton Brookhollow for your wedding block, and we’re glad you enjoyed your stay. It’s great to know you felt well taken care of by our staff throughout the planning and reservation process. We hope you and your husband will have an opportunity to visit us again soon. Thank you again... More

SFO-World-Traveller

Los Angeles, California

59 reviews

54 hotel reviews

Reviews in 41 cities

142 helpful votes

“Sheraton in every aspect”

Reviewed 9 May 2013

As other reviewers have mentioned, this is pretty much the carbon-stock Sheraton in every possible way. Some may find it bland or cookie cutter, others may find it reliable. It was fine for one night but there are two things that would prevent me from staying at this property in the future: - Noise: the in-room air conditioner is the... More

SFO-World-traveler, Thank you for writing a review. I’m happy to hear our friendly staff and restaurant food and pricing met your expectations. We sincerely apologize for the noise disturbances you encountered. Your valuable feedback provides many opportunities for improving our guest experience. We value you as our guest and hope you will return to see our improvements. Thank you again... More

travelrevi

Contributor

20 reviews

20 hotel reviews

Reviews in 11 cities

16 helpful votes

“Average for one night at the right price”

Reviewed 6 May 2013

This is a typical Sheraton which makes it an average hotel in every way. It is clean but as a frequent traveler I would only stay here for one or two nights when you are only sleeping here. The beds are comfortable enough but the air condition in the room is difficult to work (temp on the thermostat is not... More

travelrevi, Thank you for your review and choosing to stay with us at Sheraton Houston Brookhollow. We appreciate your feedback and apologize for the areas that we fell short in exceeding your expectations. We value you as our guest and hope you will have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Tom Chigoy, General... More

S S

Chicago, Illinois

2 reviews

“Sheraton Houston Brookhollow and Restaurant”

Reviewed 2 May 2013

Superior service as extended stay location. Restaurant has exceptional food and very accommodating staff. Big shout out to restaurant staff Erika Solis and Carmen Lopez. Best Burgers in the world. Can't wait for BBQ on the menu. from Osprey

S S, Thank you for your review about your stay with us at Sheraton Houston Brookhollow. I’m thrilled to hear we exceeded your expectations with our superior service and high quality food. We have a great team that is dedicated to providing exceptional service to each guest. I will certainly make sure Erika and Carmen are recognized with a special... More

Calamia123

Jupiter, Florida, USA

Reviews in 2 cities

9 helpful votes

“Great Service in the Resteraunt”

I had to drop a quick note to anyone hitting this particular Sheraton that the staff here is exceptional. The rooms are solid and clean and the restaurant serves up some good food and great service. If you want to ensure good service asks for Dee in the morning. She will take care of you like a classic Grandmother of... More

Calamia123, Thank you for taking a moment to share your experience with us at Sheraton Houston Brookhollow. I greatly appreciate your kind note regarding our exceptional staff and their excellence in service. We have a wonderful team here that is dedicated to providing a great experience for each guest. I’ll be sure to recognize Dee, Erika and Carmen with a... More

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Sheraton Houston Brookhollow Hotel Motel Reviews, Houston

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