I have attempted to stay at the Hyatt Summerfield Suites twice now, and they have three strikes between those two visits such that I will not be using them again, and recommend that others avoid this hotel as well. First stay, November 2011: Arrived after a full day of travel and site visits for work, only to find that they... More

Located right in the heart of the Galleria area where you have an abundance of great restaraunts (if you want to head out) and shopping this comfortable Hotel is the place to stay. Spacious and very clean,you can truly enjoy your visit whether you are on business or on vacation.If you have a family there is no need to head... More

Stayed here on a business trip in December and was very pleased overall with the location and staff. The rooms are your typical Summerfield suites with individual heat/cooling that is nice as white noise! The only downside was that the first room I had was on the fourth floor which had a tremendous odor permeating half the rooms. As the... More

We enjoyed our stay at this hotel. We arrived very late Christmas night and the desk clerk was waiting for us. He was very polite, despite me thinking there was a mixup with our room (there wasn't). We were delighted to find a spacious suite plenty of room for our family of 5. It was perfectly clean and up to... More

I've stayed at Hyatt's world wide for 20+ years and they just know how to run a hotel. Staff are courteous and professional and clearly understand traveler's needs. Whether it's a high end resort property, business center property or their lower end property you can count on the superb staff, super comfortable clean, well-appointed rooms, and showers that are large... More

Had a HORRIBLE stay! Front desk two of the rudest, unhelpful people. I could not believe that thier phones and their talk about their weekend was more important then helping the guests at the front desk. My company was promised fresh coffe in the morning as we left before breakfast never happened,my room had a broken security latch that took... More

Two weeks ago I reviewed this hotel, and gave it a very good rating. Then I got my credit-card statement in the mail. It had two charges from the hotel totaling more that $2,000 for days I did not stay or reserve. Even stranger, I only used my card to reserve the room, and we paid for the room using... More

The free WIFI is terribly slow and glitchy will not support Facetime. Upon check-in the clerk took 30 min to check in. Cell Phone don’t work have Verizon Data Card and AT&T iPhone nether work inside. Microwave was broken. Snotty attitude by front deck staff when they were advised of issue. Had to move rooms because of the excess noise... More

We brought a group of about 20 educators to visit some outstanding schools and stayed at this excellent hotel. Rooms were very pleasant, they had free internet access that worked well (my sense is that this something many Travel Advisor readers are interested in). There is a free "cocktail hour) late in the afternoon with beer, wine and munchies. Also... More