This is a great hotel, nice clean rooms, the BEST free hotel breakfast, and the staff really seems to want perfection. The only issue I've had is the house keeper does a good job on the room but wont leave me any coffee, the rest of the staff makes up fo it though. I would stay here again.

Very Loud road noise next to I-59!!! Room was ok but would not stay here again. Staff at front desk were nice and friendly. Do not what else to say but have to keep writing for review, need to change reviews to less than 200 characters. I have said enough, thanks!!!!

I had multiple problems in my two night stay. After the first two at check in (card key did not work after two replacements), the manager moved my room and had staff specially help me. That night, I got a letter of apology with a statement they would take $25 off my bill for my inconvenience. Wow! I was impressed.... More

Spent one night here in February. This hotel is run down and suffering from heavy wear. It's very busy due to the location of I-59 and Hillcroft. It was easy to go places from here. Not enough light in our room. We had one king size bed, a microwave and sink and fridge. Front desk was helpful and friendly. Housekeeping... More

Picked for the chains reputation and Priority club status. Not a great neighborhood, and hotel is in need of an upgrade. Not enough outlets in room for something as basic as cell phone on night stand without unplugging lights and/or alarm clock. Water was not hot enough, and took awhile to get above just warm. Saving grace for this location... More

Easy access to the freeway and several restaurants in the area, room was clean and so was the hotel, the parking was free, Friendly staff, good breakfast. even though this hotel supposedly smoke free i still smelled cigarette smoke in the hallways, and the Ice machine is missing on the 5th floor.

you can book this holiday inn with complete confidence our room was spot on everything was to hand bathroom was clean and beds were excellent i honestly wished i could have brought mine home with me excellent sleep quality , housekeeping was very good and complimentary breakfast was a treat on our next trip to houston we will definitely book... More

Although outside the 610, location is not too bad, but you may be expecting a better price. Be sure to get your money worth with the points system and I always ask how much for an upgrade - sometimes it is free :) Staff is great and very willing to help you whether you're looking for a good restaurant or... More

The general manager and her staff was very helpful when i asked them to resolved my room issue. She and her staff didn't give me excuses. They just fixed the problem. But that's not all. There are hundreds of guests at this Holiday Inn hotel, but when I met the general manager in the hotel lobby, she remember who i... More