An industry conference brought me to Houston and the InterContinental Houston. While I usually like to stay at InterContinental properties, this one was a disappointment. The walls in my 10th floor room were paper-thin, such that I could hear the conversation going on next door. There were no mattress pads on the beds and the foam pillows were very uncomfortable... More

A traditional intercontinental with all the business ammeneties you would expect. Skip the valet and self park in back right next to where the valet puts your car. The concierge floor on 23 has the comp stuff..food is sometimes off but free drinks and snack times. Front desk staff are really nice. Housekeeping is dedicated so make sure you lock... More

I travel to Houston on business a few times a year and I normally stay at the Westchase Hilton or Marriot and always have a great stay. This time, I decided to try the Intercontinental since it was close to the Galleria and see what there was to do. It is listed on Orbitz as a 4-star hotel, but I... More

We stay here once a year for a company party. The customer service has been consistently good each year. This time we upgraded to a room on the concierge floor and it was well worth the additional fee. You get a great view from the 23rd floor. It also includes breakfast and an evening reception with food and drinks plus... More

I have enjoyed staying at this property a number of times both for business and with my family. It is 4-star in every way and is always a good value through Priceline.com. My stay yesterday, however was not so pleasant and the whole reason was very old mattresses. Perhaps some of the floors have newer beds, but on the 4th... More

I visited Houston for the NCAA Basketball Final Four. This hotel was part of the package that came with my tickets. Great choice! I had a double room, 2 queen beds, desk, TV cabinet and Chair... nice bathroom. The room was clean and quiet. The service at the hotel was great. The bar staff was very accommodating even though they... More

We had to make a last minute trip to Houston and turned to our friends at Priceline to score an incredible deal. As always, priceline snagged us an unbelieveable of $50 for one night stay and we were super excited. We arrived at the hotel only to be surprised by a $16/day parking fee...ouch! Once we checked in and got... More

I feel like Intercontinental is declining in services just like Holiday Inn, Hilton etc.This is my second disappointing experience in recent past staying at Intercontinental hotels. The front desk person was blatantly rude. The room size was reasonable but bathroom was outdated. Reasonable location. I will not stay in future at this location. The mattress was not very comfortable. More

I have always heard great things about Intercontinental hotels, but I will not be booking one again anytime soon. When we arrived check-in was easy. The first problem occurred when we got to our room. After flushing the toilet, the tank began to overflow. This really was not a huge issue. The staff was very helpful and immediately moved us... More