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Royal Sonesta Hotel Houston

4.0 of 5
2222 West Loop South, Houston, TX 77027
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Royal Sonesta Hotel Houston
Ranked #115 of 437 hotels in Houston
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141 reviews from our community

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Traveller rating
    42
    55
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Date Rating
Houston, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW via mobile

The hotel is starting to show its age...rooms are average. Pool is disappointing for this size of hotel. Lobby is inviting. Food and service have gone done since the change to Sonesta. I love the Royal Sonesta in New Orleans so was hopeful it would be a great change for Houston. Disappointing!

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See 3 more reviews by TheKidd26 for Houston
Huntersville, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

My wife and I just stayed at the Royal Sonesta this past weekend and enjoyed the hotel but the room needed some work and after checking in we knew why we had that room. My wife booked the hotel on hotwire for $86 a night and I believe that is a really good price for this hotel. We checked into... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
22 May 2013

Dear Freecredit, Thank you very much for taking the time to submit this feedback. Please know that each and every guest of ours is treated equally no matter how the reservation is booked. We hope you will give us another opportunity to demonstrate both our quality of product and diligent service. Please contact me directly before your next stay! 713-627-7600,... More

Johannesburg, South Africa
Top Contributor
55 reviews 55 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 May 2013

Great experience staying at the Royal Sonesta Houston, super desk staff, excellent check in and very friendly, just be sure you arrive after yoyur room is ready I had to wait for my room to be made ready at 13:00 . Great room and generally very comfotable. Placed near the Galleria, in Houston makes it ideal for restaraunts and shopping... More

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See 3 more reviews by ColmV for Houston
Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
17 May 2013

Dear ColmV, We appreciate you taking the time to submit a review to let us know you had an enjoyable stay with us. We look forward to welcoming you back to the Royal Sonesta Houston. Please contact me before your next stay! 713-627-7600, ext. 2809. More

Houston, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 16 May 2013

I have been in this hotel a number of times to visit business partners however I finally stayed at Royal Sonesta with my family and we had a wonderful stay. It was made extra special as we stayed on the Executive floors and enjoyed a few evening cocktails and breakfast in the morning. The atmosphere was very relaxing and the... More

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See 3 more reviews by MZF131422 for Houston
Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
17 May 2013

Dear MZF131422, Thank you very much for taking the time to submit this feedback. We are so glad you decided to revisit us with your family and stay on the extra special club level! Please contact our Front Office Manager, Arvin Missick before your next stay! 713-627-7600, ext. 2809. More

New Jersey
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Attending a conference at this hotel. First night was fine. During the conference breaks, great coffee service setup. Only ding I can give them was a plumbing problem in the men's restroom. Hope it is repaired by tomorrow. Otherwise a long walk to the next closer restrooms.

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See 3 more reviews by Larry1778 for Houston
Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
17 May 2013

Dear Larry1778, Thank you for your comments. We hope the duration of your stay went very well. Please contact our Front Office Manager, Arvin Missick before your next stay! 713-627-7600, ext. 2809. More

Houston, Texas
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 12 May 2013

Not one of my favorite experiences, and certainly not 4 Star. Could use plenty to TLC to include updates, major cleaning and everyday maintenance. Issues seemed to snowball...problems at check-in, changing rooms, ice machine out of order, uncomfortable room temperature, dirty carpets, bathroom (even with poor lighting) was dirty, television reception extremely poor/limited and then to top it off noise... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
15 May 2013

Dear Dynr, We would like to extend our most sincere apologies for the inconveniences you experienced during your recent visit. We hope you will give us another opportunity to demonstrate both our quality of product and diligent service. Please contact our Front Office Manager, Arvin Missick before your next stay! 713-627-7600, ext. 2809. More

1 review
5 of 5 stars Reviewed 11 May 2013 via mobile

I have travelled to Houston over the past ten years to attend OTC, this was my first time staying at the Royal Sonesta and it most definitely will not be the last. The entire experience was great from start to finish. I was booked to arrive on Sunday but showed up on Saturday a day early, the desk staff was... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
15 May 2013

Dear FPerry613, We truly are thrilled to hear that you enjoyed your stay with us. Thank you for submitting this review and providing our team with this wonderful feedback. We look forward to having you during next year's OTC. Please contact our Front Office Manager, Arvin Missick before your next stay! 713-627-7600, ext. 2809. More

Fort Stockton, Texas
1 review
5 of 5 stars Reviewed 10 May 2013

Royal Sonesta recently bought this property and are going to be doing a major renovation. What I hope doesn't change is the fantastic service. We have never felt so pampered and important (even though we aren't) as we did on this trip. The staff is very on the ball, so much as to even remembering your name. The restaurant food... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
15 May 2013

Dear Gail K, We appreciate you taking the time to submit a review letting us know you had an enjoyable stay. Every guest (including you) of Royal Sonesta is important to us and we strive to consistently exceed expectations. 44 Farms is always a hit, and Menno & Zach are terrific. We look forward to welcoming you back to the... More

1 review
5 of 5 stars Reviewed 10 May 2013

The location itself was great, Walking distance to the Galleria. The hotel itself was very classy and sophisticated. We traveled from Dallas for my husband and I anniversary. Once we arrived the front office manager checked us in. I told him it was our anniversary and he gave us club level access and complimentary dinner to restaurant. He was a... More

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Arvin M, Front Office Manager at Royal Sonesta Hotel Houston, responded to this review
15 May 2013

Dear DallasTXvisitor, Thank you very much for taking the time to share your experience during your last stay with us at the Royal Sonesta Houston. Our Front Office Manager, Arvin Missick is one of our best employees! Feel free to contact him directly before your next stay! 713-627-7600, ext. 2809. More

Lakewood Ranch, Florida
Top Contributor
68 reviews 68 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 8 May 2013

Convenient location to freeways and shopping. Exceptionally clean rooms and public areas. Very professional and helpful staff. Luxury toiletries. Definitely would stay again. Very quiet. We felt the parking fees were high, but they seemed to be high everywhere in Houston.

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See 2 more reviews by LWRFL for Houston
Reese P, Guest Relations Manager at Royal Sonesta Hotel Houston, responded to this review
9 May 2013

Dear LWRFL, Thank you very much for taking the time to share your experience during your last stay with us at the Royal Sonesta Houston. Please contact our Front Office Manager, Arvin Missick before your next stay! 713-627-7600, ext. 2809. More

 
 
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Additional Information about Royal Sonesta Hotel Houston

Also Known As:
Intercontinental Houston Hotel
Intercontinental Houston Hotel Houston
Houston Intercontinental
Address: 2222 West Loop South, Houston, TX 77027
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Houston
#74 Business Hotels in Houston
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Standing at the gateway to one of the world's great urban centers, Royal Sonesta Hotel Houston is just a block from the 464, the Houston Galleria and minutes from the Museum District, the Theatre District and historic Hermann Park. Preferred for both business and pleasure travel, the hotel blends cosmopolitan style with decidedly Texas hospitality. ... more   less 
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Royal Sonesta Hotel Houston
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