I did experience v-e-r-y slow Internet in the evening but it was quite zippy in the morning. According to the front desk, the entire Hampton Inn system is switching over to a new provider, so by the time you read this review the comments concerning slow connectivity might be a thing of the past.
The hotel was generally up to...
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Everything was fine, but the wifi problems were unacceptable from a hotel catering to business users. Today it's the equivalent of no hot water. When I mentioned it to the staff, they seemed completely uninterested and blamed a full night. But it was no better at any point in the day or night.
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Hello our reviewer Zaphodhhg,
We thank you very much for staying at our beautiful Hampton Inn & Suites-IAH and we were sad to hear that you had inconvenience due to the slow High Speed Internet at our property. I personally want to apologize for the inconvenience you had. I want to let you know that we were already in the...
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Our stay on 12/29 -01/012012 was awesome the room are a little small but the hotel, parking lot was very clean. The staff is very nice and accommodating, we requested for a later check out time and were given it. I have raved about our stay to my friends when in Houston I will definitely stay here again.
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Hello our Reviewer BKari77,
Thank you very much for your recent stay at our beautiful property(Hampton Inn & Suites-IAH). We were glad to hear that you enjoyed your stay with us. I will definitely pass this message to our staffs and of course they will be thrilled to hear your comments. We always try to recruit our associates who are...
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We have stayed here at least 5 times when we overnight in Houston. For the Price, you can't beat it. We usually do an advance purchase and upgrade to one of the larger rooms.Front desk is always friendly. The rooms are clean, the beds are comfortable, and the breakfast is super. If you are only staying one night there is...
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Hello Mr. Bob,
Thank you for being our loyal guest and providing us continuous business. We really appreciate that. Lot of thanks too for providing us warm and kind comments about our staffs. As you may have seen that we have a great team at our property who want to insure that our Guests enjoy their stay with us each...
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We stayed here overnight en-route while starting a recent vacation. We arrived after 11pm so the shuttle was not running it's regular schedule but one arrived with 20 minutes of us calling from the airport. Check-in/out was fast and hassle free by friendly staff. The free breakfast had a good selection and all food and fruit was very fresh. Room...
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Hello Mr. Rustie,
Thanks for your kind comments about our staffs and property. We really appreciate that.
We have a great team in our property and we try to do everything we can to make sure our Guests enjoy their stay with us.
Thanks for your business and continuous loyalty, and we look forward to serving you again in your...
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Luckily I ended up at this property at 1 am after leaving another hotel that had bed bugs (ew!) Jose, the night manager, set me up in a fabulous and clean room for very cheap, and even helped me treat my clothing from the previous hotel experience so I had something to wear the next day. Their breakfast is fabulous...
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Staying at this hotel was a very pleasant experience. The room was immaculate the staff was very friendly all around. It seems as if this was a newer hotel The breakfast area was very clean and the staff was pleasant.
Staying at any airport is crap shoot. They are high turnover hotels and most airport hotels resemble a bad movie...
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I've stayed here repeatedly and everything is always clean and in order. Very convenient to the airport and staff is helpful.
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I am here for 3 days, and from my check in the staff has been outstanding. Friendly, call me by name, and have a genuine interest in my satisfaction. I requested a room type change and it was met quickly. Just an all-around friendly place for a traveler that is in a not-so-familiar area. Great representation of a Hampton!
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We stayed at the Hampton Inn for not more than a two night stop-over, but I guess that’s what the hotel is primarily intended for. All in all, we were absolutely pleased with it, offering really good value for money. The rooms were clean and well-equipped. OK, the location may neither be very charming (at a highway, flanked by patrol...
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95 Reviews
