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Holiday Inn Houston Reliant Park Area

3.0 of 5
8111 Kirby Drive, Houston, TX 77054
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Holiday Inn Houston Reliant Park Area
Ranked #179 of 437 hotels in Houston
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113 reviews from our community

    Trip type
Traveller rating
    27
    39
    20
    19
    8
Date Rating
New Braunfels, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

The Customer Service really stinks. I encountered more problems with my room and the staff hear then I have ever anywhere. I spoke with the AGM and she just blew me off as if I had a problem. My keys never did work so ever time I came in I had an issue. The hotwater took forever to get hot.... More

Was this review helpful? Yes 1
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
13 May 2013

Thank you for your review. We apologize for the problems encountered with our service level. Our main goal is to make sure our guests receive the quality service they expect when staying at a Holiday Inn and it is evident that we did not meet the expectation. We are addressing the issues with our management team and reviewing standards with... More

Branson, Missouri
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 9 May 2013

I am a patient at MD Anderson so I expected accommodations suitable to someone who is sick as well as tourists, especially since they advertise as being close to the medical area. We were so disappointed that we left and spent the last 2 days of our stay elsewhere. There was no continental breakfast which is very common these days... More

Was this review helpful? Yes
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
13 May 2013

Thank you for your review. We apologize that you did not have a positive experience during your stay. Your valuable feedback is vital to our continued success and allows us to immediately address those areas. We appreciate your feedback and hope you will revisit us in the future to see the efforts we have made to improve our standards. More

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Camden, Arkansas
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Great hotel with a perfect location. I could get to M D Anderson in just a few minutes. Close to a lot of restaurants. Starbucks is just a few blocks away. Comfortable beds. Quite atmosphere. Oh man, the view of Reliant Stadium from my 10th floor room was spectacular. Highly recommend this hotel.

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See 3 more reviews by CrisandJM-Travels for Houston
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
13 May 2013

Thank you for your review. We appreciate your endorsement and agree that our hotel is a great location to the Texas Medical Center as well as Reliant Stadium. Our complimentary shuttle service within a (3) three miles radius is definitely a convenience for our valued guest. Again, we thank you choosing to stay with us and look forward to your... More

Schulenburg, Texas
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 9 April 2013

We stayed one night when we went to the rodeo. Hotel is nice but our room had a strange odor that would not go away after A/C was turned on. Beds/linens were super comfy, bathroom was very nice for two ladies to share. The toilet and shower were in a separate room and the vanity was outside which was a... More

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See 2 more reviews by MommaDK for Houston
IHGCare, Guest Relations Manager at Holiday Inn Houston Reliant Park Area, responded to this review
30 April 2013

Dear MommaDK, Thank you so much for taking the time to write a review about your recent stay with us, we value your loyalty to our brand and hotels. I am pleased to know that you find our beds comfortable and our bathroom exceeded your expectations. We constantly strive to provide an environment of comfort and value to our guests,... More

Elk Grove, California
Top Contributor
86 reviews 86 reviews
51 hotel reviews
Reviews in 53 cities Reviews in 53 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 28 March 2013

My rating is based on price vs. quality and this was well worth the cost. We stayed 5 nights while visiting relatives in Houston. The room we were assigned the first night was in terrible shape, wall coverings all marred up, the furniture beat up, etc. We asked to switch to a room with a king bed, rather than the... More

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Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
6 May 2013

Thank you for your review. We apologize with the experience with the first room but glad to know you were satisfied with the king room. Feedback from our valued guests allows us to target areas for improvement. We thank you for staying with us and hope you have a chance to revisit us. More

Texas, USA
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 26 March 2013

This Holiday Inn is an oldie but goodie. It's right next to the Houston Reliant Stadium, Convention Center and Astrodome- In fact they have their own gate into the properties. Also, if you are in Houston because of the massive medical complex just blocks away from the hotel, this is an ideal place. Hourly free shuttles take cancer patients to... More

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Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
7 May 2013

Thank you for your review. You are correct, we are only a few minutes from the Texas Medical Center and our complimentary shuttle is definitely an advantage for our guests. We are glad you enjoyed your stay and appreciate you recognizing our friendly staff. We look forward to your next visit with us. More

San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 22 March 2013

Clean and GREAT LOCATION for the rodeo or football! I cannot say ANYTHING negative about this place....LOVED IT!! I love when a hotel will just let me take a cart and get my own stuff and take it to my room at my leisure and bring the cart back OR...there is a guy at the door that it appears he... More

Was this review helpful? Yes
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
7 May 2013

Thank you for your review. Absolutely our hotel is a great location and provides easy access to Reliant Stadium through our private access gate. It is good to hear that you “loved” your stay and we met your expectation. Our staff strives to ensure that our valued guests have a great experience and we look forward to servicing you on... More

Gainesville
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 18 March 2013

Where do I start? Super close to Reliant, just walk right into the parking lot!! We stayed at this hotel for 2 nights during the end of Rodeo Houston. I thought the hotel was way overpriced-$229/night. The rooms are small, we did enjoy the mini fridge and microwave. During our short stay was had multiple contact with the front desk... More

Was this review helpful? Yes 1
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
7 May 2013

Thank you for your review. We appreciate your vital feedback and making necessary changes to improve. We are reviewing the standards with staff to ensure the consistent quality service is provided to our valued guests. We hope you will revisit us in the future to see the efforts we have made to improve our service level. More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 March 2013

Nice hotel with a good location for business in Houston. Staff was great! Room was adequate in size and very clean. Parking is free as well as wifi which makes it a great value. I have stayed in several Holiday Inns in various cities and they always provide a good value.

Was this review helpful? Yes
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
6 May 2013

Thank you for your review. You are correct our hotel is in a prime location for the business and leisure travelers. We appreciate you recognizing our staff and will share your positive feedback with them. We look forward to welcoming you back on your next visit to Houston. More

Israel
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 February 2013

This hotel is conveniently located for those who have a car, close to " old " Houston, Rice University, Sport Arena. Our room was clean and nice but a little too small. The bathroom was not very spacious and anyhow strangely divided: lavatory in a corner of the room, shower and toilet separate. Anyway, for a three days stay it... More

Was this review helpful? Yes
Mark S, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
12 March 2013

Thank you for choosing to stay with us and reviewing our property. Absolutely our hotel offers great convenience and our complimentary shuttle service is available within a three mile radius. We appreciate your feedback and will share your comments with our staff. Again, thank you and we look forward to your next visit to Houston. Kind Regards, Mark Sampsell General... More

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Additional Information about Holiday Inn Houston Reliant Park Area

Also Known As:
Holiday Inn Houston Reliant Park Area Hotel Houston
Holiday Inn Houston Reliant Park Area Hotel
Holiday Inn Houston
Address: 8111 Kirby Drive, Houston, TX 77054
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #179 of 437 hotels in Houston
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Houston/Astrodome hotel at Reliant Park is one of Houston s premier hotels. The hotel is conveniently located off Loop 610, with back gate access to Reliant Park and the new Reliant Stadium making us the most convenient Houston hotel near Reliant Park. In addition, our Holiday Inn Houston hotel is minutes from the Museum District, Texas Medical Center, and downtown. Catch the 'Metro Light Rail' located a mile from the Holiday Inn Houston hotel for easy access to downtown as well as entertainment areas. Our hotel features the Sports Page Lounge, Bayou Grille Restaurant, free high-speed wireless Internet access, a fitness center, pool and hot tub, business center services and over 2320 square feet of meeting space. The Holiday Inn Astrodome at Reliant Park is the perfect choice for so many reasons. Come find out why we are the perfect Holiday Inn Houston hotel. Book your Houston hotel reservations for Reliant Park's upcoming events, including: the Grocers Supply Seasonal Food Show & Expo, CISA Exam, Classy Chassis Concours d Elegance, Texans Soccer Gold Cup, World Series of Dog Shows and Hunters Extravaganza. ... more   less 
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