For the price it is not so bad at all. the room (819) was little bit smelly perhaps. But big TV, Nice bed.. and so on.. Check in and check out went smooth. They ordered a taxi for my to the airport, - "a very reliable guy that we always use". But he never showd up...But cannot really blame the... more

I stayed here for 6 nights on business. first 2 nights I stayed on floor 12 at the 'front' of the hotel. No sleep due to constant Freeway Traffic noise. All 3 lifts were faulty. 1 of them broke after 2 days, i saw some of the staff in it - half way down the lift shaft at the open... more

The hotel was ok at best. The staff was VERY friendly and the hotel was clean. But, I agree with another comment...it was a ghost town. We also didn't care for the area of town the hotel is located. We stay at Hiltons all the time, but I think the next time we are in Houston we'll try a different... more

I stayed at this hotel last night and won't be coming back. I am a Diamond Hhonors member and chose this hotel because it was relatively inexpensive compared to other HHonors properties in the area. I now realize why it is less expensive than even some Hampton Inns. 1. The location is poor. While it is only a couple of... more

I am a Diamond member and this hotel is awful. I had no wireless available in my room and they told me that some business travelers can't access their internet because it is free and unsecured. I couldn't even find it as an available network. The executive lounge is unavailble, even though it is advertised prominently on their website. The... more

WOW! What a staff! The front desk, to the waitresses in the restaurant, to the bartender.. everyone had a smile, and shared it with me every time I saw them during my five days there. The room is not perfect, but I wasn't expecting something perfect either. The Chef was amazing, and the beds were even better. I really can't... more

booked though Expedia and stayed in room 416 from Aug 7-10 2009. front desk staff were all great. Director of Rooms Mr Alfonso Garcia was great. check-in no hassle (thanks Maria!). check out no hassle. room was huge! and clean and fresh... wireless internet was very good in the room. break buffet was worth it -- with hot and cold... more

Not clean, poor maintenance, overpriced, air circulation issues. They say this is newly renovated, but my room must have been missed. more

Check-in was smooth and front desk staff were nice. The hotel is quite dated. When we walked into the lobby, we were greeted with a strong cleaner/perfume smell that became overwhelming when we entered our room. Parking and hi-speed internet are free, but lack of maintenance in the hotel ruins the experience. more