Excellent Marriott which provides close proximity to a lot of the Galleria areas better food and shopping. S Room service menu is not quite as good as the nearby Renaissance, but still is quite good. Staff are excellent and very accommodating.
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After running an event at the Marriott West Loop, I can safely say that the staff there are exemplary and I haven't been treated that well in many years of dealing with hotels around the world for events.
They have everything under control and are always on hand to help you with whatever you need.
Thanks Marriott!
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The Marriott West Loop is a great suburban hotel. Near the Galleria, good restaurants, and friendly staff. Very much a business hotel, though. It's a LONG way from IAH - $60 for a cab ride - with tip.
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Car got broken into along with four others the first night. Marriott had no cameras on the floor of the garage where my car was parked. They were no help and told me basically too bad and it's not their fault. Never again will I stay at a Marriott
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The team at the Houston Marriott West Loop regrets the rash of break ins during the holiday season in our immediate area. We took steps to assist our guest and ensured that he was provided complimentary lodging for an additional night while we worked with Houston Police to recover his items. We are delighted to hear that the majority of...
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I really liked my stay at this hotel. They hotel staff was very friendly and accomodating. This is one of primary reasons I like the Marriott hotel brand. I booked this hotel with priceline and they offered me a choice of king or double beds which not all hotels will do if you book with priceline. The room was smaller...
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Because Houston can be chilly in January, we specifically looked for a hotel with an indoor pool. While the pool as nice, the pool area was freezing. It was like we were swimming outside making it very uncomfortable for the kids.
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Thank you for the feedback regarding your experience at our hotel. Our Engineering Department has formulated a strategy to address the temperature of our pool area and corrective measures have been taken. We hope to welcome you back to our hotel in the future.
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Check in line was long but they added more staff. Rooms are small but nicely decorated. Bathrooms border on closet size. Customer service really non-existent except for valet staff who seemed to be the only people glad to see us.
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My husband and I stayed at the Houston West Loop Marriott last weekend for business/pleasure. We stayed in an executive room with conceirge privledges. Here are the highlights of the hotel:
1. The location is pretty ideal. It's in the Galleria area but about a mile away from the mall. It's close enough to the hospitals and downtown but still...
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I travel often for work and usually stay with the Marriott brand. This was one of the best experiences I've had with a Marriott. The staff was incredible throughout my 4 day stay, from check in to check out. I also rented conference space and the staff was wonderful and very accommodating.
I'm a Silver rewards member and was upgraded...
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I had the oportunity to stay four very confortable days with you. I want to come back with my wife as soon as posible. Really thanks
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161 Reviews
191 Reviews
