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All 77 Irving hotels

Sheraton DFW Airport Hotel

3.5 of 5
4440 W. John Carpenter Freeway, Irving, TX 75063
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73%
Ranked #28 of 77 hotels in Irving
Most recent review
4 of 5 stars Reviewed 10 June 2013
truetawanda Sperry, OK
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151 reviews from our community

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Traveller rating
    51
    58
    27
    11
    4
Date Rating
Sperry, OK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 10 June 2013

We stayed at this hotel on May 30, 2013. We booked the hotel through Hotwire and got a fantastic deal. The hotel is very nice and is extremely convenient if you are leaving from DFW. The beds were very comfortable. We truly enjoyed our stay at this hotel and would stay there again.

Was this review helpful? Yes
JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
17 June 2013

I am pleased to hear that you enjoyed your recent stay with us. We hope to have the opportunity to welcome you again in the future. More

San Antonio, Texas
Top Contributor
309 reviews 309 reviews
47 hotel reviews
Reviews in 87 cities Reviews in 87 cities
267 helpful votes 267 helpful votes
3 of 5 stars Reviewed 5 June 2013

This property was built over 25 years ago and was previously known as The Sheraton Grand. They changed their name to The Sheraton DFW, because it's no longer grand. We did an opaque site booking and so the folks here do their best to give you the least attractive room available. The rooms are small and dark, the furniture is... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
10 June 2013

Thank you for taking the time to review your stay. We value our guests feedback and I will share your comments with our entire team. I am glad to hear that you enjoyed the Sheraton Sweet Sleeper Bed. The Link@Sheraton offers complimentary wireless Internet as well as Internet workstations and printers in our lobby for guests. More

Lubbock, Texas
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 June 2013

We were in Dallas for Texas Frightmare Weekend and the hotel where the convention was held was booked so I took my chances with Priceline and "won" the Sheraton for a really good price. Check in was very easy and there was ample well lit parking in the lots surrounding the hotel. The room was clean and there was always... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
10 June 2013

Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay and hope we will have the opportunity to welcome you again. More

Australia
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 June 2013 via mobile

Hotel was ok. It is a little tricky to get to with all the roadworks around the area. If you rely on a GPS as we did you'll soon go in circles. The room had plenty of space. Light switches were tricky to use sometimes unscrewing rather than turning off? Biggest let down was the waiter when we decided to... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
7 June 2013

Thanks for your review of our hotel. We truly value our guest feedback. I will share your comments with our entire team in hopes that we can solve the issues you addressed. We hope you will stay with us again in the future. More

Ottawa, Canada
Top Contributor
51 reviews 51 reviews
51 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 May 2013

Located near the airport, right off the highway. Nothing around the hotel itself. Hotel is older and in need of some renovations in the rooms but is well maintained. Staff were excellent throughout the hotel. Free Link@Sheraton and printing in the lobby. Lounge was excellent, with substantial evening snacks and free beer and wine in the evening. Breakfast is also... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
20 May 2013

Thank you for reviewing your recent stay at Sheraton DFW, we truly value the feedback of our customers. We hope you will stay with us again soon! More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

Shuttle from DFW - if you're arriving at Terminal D, there is a courtesy phone to call for the shuttle if needed. Stop Number is not evident, but if you've exited the terminal and gone RIGHT, you are at D1. Left, D40 for the pick up info for calling the hotel. DFW has lots of roadworks going on so allow... More

Was this review helpful? Yes
JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
17 May 2013

Thank you so much for your detailed comments about your recent stay. We hope to have the opportunity to welcome you again in the future. More

San Francisco, California
Top Contributor
73 reviews 73 reviews
38 hotel reviews
Reviews in 29 cities Reviews in 29 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 10 May 2013

The lobby of the hotel is very nice and new and very inviting. The employees are very nice as well. The rooms are comfortable, and everything is functional. However, the guest floors and rooms are very dated. The doors on the guest floors are just crazy from the 70s. The only significant issue I had with the room is that... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
13 May 2013

Thank you for your feedback. We truly value the opinions of our guests and I will be sure to share your comments with our entire team. We hope you will stay with us again soon. More

Washington, DC
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 7 May 2013

After a cancelled flight, I was glad to find the Sheraton and its great staff. I was also happy to have a clean, comfortable room, and that the bar/ room service was open late. Was particularly impressed with Madhuri, great service all around.

Was this review helpful? Yes
JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
10 May 2013

Thank you for taking the time to leave feedback about your recent stay with us. I will be sure to share your comments with our entire staff. We look forward to welcoming you back again soon. More

Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 May 2013

I stayed in this hotel in January for work and I have to say overall it's pretty good. The front desk was receptive and the location is good. It did take a while to get from the airport to the hotel as the driver had to make many rounds but it's nice that it's free. When I checked in my... More

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JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
3 May 2013

Thank you for taking the time to give your feedback on our hotel. We truly value our guests' comments. I'm pleased to hear that you were able to take advantage of our complimentary shuttle. I will be sure to share with the team how much you enjoyed the food from One 14 Restaurant & Wine Cellar as well as room... More

Germany
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 April 2013

I've stayed here a lot. The rooms are clean and comfy. Sometimes (depending on the location) you hear the massiv A/C unit outside. The staff in the bar was friendly and mixed some vicious margaritas! The beds are very comfy, pool area minimalistic.

Was this review helpful? Yes
JPeets, Starwood Hotels at Sheraton DFW Airport Hotel, responded to this review
3 May 2013

Thank you for your review of our hotel and am glad to hear you enjoyed our bar, One 14 Connection, and our Sheraton Sweet Sleeper Bed. I hope you will stay with us again on a future visit to the DFW area. More

 
 
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Additional Information about Sheraton DFW Airport Hotel

Also Known As:
Sheraton Hotel Irving
Sheraton Grand Hotel Dfw Airport
Sheraton Grand Hotel Irving Texas
Sheraton Irving
Irving Sheraton
Address: 4440 W. John Carpenter Freeway, Irving, TX 75063
Phone Number:
Region: United States > Texas > Irving
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotels in Irving
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Our hotel is convenient to all areas of the Dallas/Fort Worth Metroplex and just a short complimentary shuttle ride to and from Dallas/Fort Worth International Airport. ... more   less 
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