The staff was extremely efficient and very friendly and welcoming. The room was lovely-- very clean and well organized. The breakfast was fresh and healthy. My only gripe was the very loud fan in the room which startled me awake the first night. I ended up turning the whole system off and slept much better after that. The hotel is... More

This Hampton Inn had Comfortable beds and clean showers. I did however have to ask the front desk for more pillows. And the pool and whirl pool were closed. Even though the temperature outside was almost 80. The surrounding area is a horrible, with zero attractions or places to eat. The reason why my husband and I, like staying here... More

We spent one night this past weekend and were very impressed and pleased with the staff, amenities and overall cleanliness of the hotel. Check-in was very easy and fast. The room was very clean and the young lady at the front desk was very informative regarding finding a place to eat dinner. We do not travel I-20 too often, but,... More

Staff was extremely helpful and friendly. There were very busy checking in a big group at the front desk, but still made time to take care of us. Beds were very comfortable -- love the fresh linens and white down comforter. The breakfast area was very clean, and there was plenty to eat. We would definitely go back there again.

Very good value! Nice new beds and very clean. Staff was very friendly. The hotel is right off of I 20 and was best value I found. The staff was very helpful with directions and telling me where stores were located.

I needed to get off the interstate during a recent snow and ice event- this was the closest hotel. The lady working the front desk was very nice and helpful upon check-in and after just a few minutes I was in my room. The room was very clean and comfortable, including the bathroom. I was able to get a quiet... More

The whole stay was unpleasant. They lost our reservation The manager was short with us like we were the ones who were the inconveniance.The rooms looked like they were cleaned in a rush. Missing towels ect.. Just not what I expected from a Hampton.

I stayed at the Hampton Inn in Lindale. When I arrived it was later at night and I arrived to a very nice , clean smelling room. I have stayed at hotels before where the housekeepers have not put as much care into there work as the ones that cleaned my room prior to my check in. I made sure... More

My room was not ready when I arrived and they offered me a similar room on 3rd floor where all smoking rooms are. It smells bad! And today, my room was only partially done - the clean towels were missing and the bed was not done. When I spoke to the manager she said they were doing the best they... More