We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 53 Lubbock hotels

BEST WESTERN PLUS Lubbock Windsor Inn

5410 Interstate 27, Lubbock, TX 79404-4500
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a Free Night!
BEST WESTERN PLUS Lubbock Windsor Inn
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Priceline.com CheapTickets.com Travelocity
and 5 more sites!
81%
Ranked #10 of 53 hotels in Lubbock
Most recent review
5 of 5 stars Reviewed 18 June 2013
Hazel B Odenville, Alabama
Write a Review

227 reviews from our community

Traveller rating
    138
    41
    8
    15
    25
See reviews for
Families
78
 
Couples
33
 
Solo
22
 
Business
75
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Odenville, Alabama
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

We spent 4 nights at the hotel, the hotel was very clean and the staff was very friendly and very helpful . We lost power due to a passing storm, the staff was very helpful in providing an extension cord to operate my husband's CPAP machine.. I would like to thank the entire staff for all their help during our... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

Recently reservd 2 rms and totally 4got to ask 4 the rooms 2 b nxt 2 each othr but whn we arrivd gloria the frnt desk attndnt & the general mngr let me into a room early or b4 check in time @ 1 1/2 hrs early!! And kindly askd if we wntd the othr room close to our room.."... More

Was this review helpful? Yes
Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
18 June 2013

Thank You very much for your kind words. Gloria is one of the jewels in the crown. We at management take pride in our hard working and accomodating employees, 'I CARE' is the moto of our team and why not, hospitality is our business. Again, thanks and we will see you next time when you are in Lubbock. More

Austin, Texas
1 review
1 of 5 stars Reviewed 16 June 2013 NEW

I travel a lot! We experienced very poor conditions, a rude staff, and very-very bad management. We stayed in a room with no AC, were charged full price, staff was rude, and management would not returns calls. From looking at other reviews, this seems to be their MO. - stay here if these conditions and customer values are okay with... More

Was this review helpful? Yes
Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
18 June 2013

On behalf of our entire staff I would like to apologize for not exceeding your expectations. We also wants to forget about that SCARY STORM NIGHT which knocked down power in half of the city. Mother nature is something that is out of our control, our intentions at staff and management level are to provide memorable positive experience to each... More

La Palma, California, Usa
1 review
3 of 5 stars Reviewed 12 June 2013 NEW

Review collected in partnership with Best Western

Was this review helpful? Yes
Sam_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
18 June 2013

More

United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 24 May 2013

We stayed here recently for one night because we were moving across states. They were very patient with the fact that we had pets and a temperamental toddler in towe. The only complaints I have are that they didn't provide a crib as requested in advance, and they have rules that the free breakfast can only be eaten in the... More

Was this review helpful? Yes
Sam_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
26 May 2013

On behalf of our entire ' I CARE ' team, I would like to apologize for not exceeding your expectations, we will make sure that we use your opinion to improve our services for our future guests. Please give us an another chance to provide you with better customer service next time. Hope to see you again. More

Wichita Falls, Texas
1 review
5 of 5 stars Reviewed 21 May 2013

BEST WESTERN PLUS Lubbock Windsor Inn was recomended by a friend, and was a great place to stay. Everything was clean, the room large and fresh, the staff went out of their way to be accomodading, breakfast was enjoyable. Will stay here in the future if in the area for the night.

Was this review helpful? Yes
Sam_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
26 May 2013

Thak You for taking time to write a review. See you soon again. More

Kansas
1 review
1 of 5 stars Reviewed 21 May 2013

More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwwindsorinnHR, Front Office Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
7 June 2013

More

San Antonio, Texas
2 reviews
2 of 5 stars Reviewed 17 May 2013

All I would like to say about this hotel is that the management is very poor. I have had a disbute with them for over a month now and they will not return my calls. I have been very patient and accomodating to them. No longer. I am a loyal Best Western rewards member and stay exclusivly at Best Western... More

Was this review helpful? Yes
Manager44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
20 May 2013

Thank you for being a loyal Best Western customer. Best Western is the hotel chain where you stay with the people who care. Sir, you are talking with the management for over a month regarding your NO SHOW charge, hotel was kind enough to work with you by complimenting your stay upon your next stay. This kind of customer service... More

Tamasopo SLP Mexic o & Calistoga CA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 May 2013

While trying a new route from our home in Mexico to California we looked for Best Western hotels along the route. Best Western Lubbock Windsor Inn was a great find. Clean in every way, cheerful and accommodating staff and a wonderful breakfast. We look forward to staying there in the future.

Was this review helpful? Yes
Sam_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
26 May 2013

Thak You for taking time to write a review. See you soon again. More

Austin, Texas
1 review
5 of 5 stars Reviewed 29 April 2013

Had not the best experience in one stay, but Sam the manager made sure everything will be great the next one. the hotel was very clean and the room are "Texas" size. located in a comfortable place near the highway.

Was this review helpful? Yes
Sam_44499, General Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review
26 May 2013

Thak You for taking time to write a review. See you soon again. More

 
 
BEST WESTERN PLUS Lubbock Windsor Inn
Check-in Check-in Check-out Check-out
 
 
Super 8 Lubbock
Great value on a similar hotel
Lubbock, TX
4 of 5 stars 159 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Lubbock
Trendy
Overton Hotel and Conference Center
Overton Hotel and Conference Cen... 4.0 of 5 stars 194 reviews
Family-friendly
Comfort Inn & Suites
Comfort Inn & Suites 4.0 of 5 stars 64 reviews
Romantic
Residence Inn Lubbock
Residence Inn Lubbock 3.5 of 5 stars 54 reviews
Great value
Ashmore Inn and Suites
Ashmore Inn and Suites 4.0 of 5 stars 51 reviews
Show Prices ABS:HotelCheckRates-d1494607?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225485?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99233?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d125705?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Lubbock hotels
Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 185 reviews Quality Inn & Suites 4.5 of 5 stars 145 reviews Super 8 Lubbock 4.0 of 5 stars 159 reviews Hampton Inn & Suites Lubbock Sou... 4.5 of 5 stars 148 reviews
Show Prices ABS:HotelCheckRates-d1589977?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630971?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d630972?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d858341?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 53 hotels in Lubbock, ranked by popularity

Been to BEST WESTERN PLUS Lubbock Windsor Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Best Western Lubbock Windsor Hotel
Best Western Lubbock
Lubbock Best Western
Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Phone Number:
Region: United States > Texas > Lubbock
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotels in Lubbock
#6 Business Hotels in Lubbock
#9 Family Hotels in Lubbock
Price Range: $
Official Description (provided by the hotel):
Recently completely renovated. Interior corridor room entrances. With elevator. Award winner management since last four years. Indoor heated swimming pool, hot tub, fitness center, business center, pool table. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge char and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Cheap Tickets, Travelocity, Best Western, Expedia, Agoda, HotelsClick and Hotels.com so you can book your BEST WESTERN PLUS Lubbock Windsor Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Lubbock Windsor Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Lubbock Windsor Inn
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices