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Grotto Bay Beach Resort

3.5 of 5
11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Hotel amenities
Grotto Bay Beach Resort
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942 reviews from our community

Traveller rating
    320
    377
    127
    72
    46
See reviews for
Families
217
 
Couples
394
 
Solo
36
 
Business
21
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glenwood
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Stayed at Grotto Bay from May 17-21st to celebrate my husband's 60th birthday. We had a very nice ocean view room, the main 'house' was low key but pleasantly appointed. We enjoyed a great buffet breakfast every morning, ate lunch by the pool on two occasions, and ate dinner at the Grotto one night. All the food was well prepared,... More

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United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 May 2013 NEW

We stayed at Grotto Bay (May 11 – 18) and had a wonderful vacation. I am amazed at the bad reviews for this resort. They have been doing a complete overall of the whole resort but that takes time to get all the materials and to be able to close down a building for renovations. They have been waiting 3... More

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

My husband and I stayed her for a week in april..overall the stay was ok but from someone who visits islands often grotto bay has no island "feel" to it! The place just seems to americanized! The food is great but we wanted a bermudian dish and they seemed to just have the regular menu slections.The staff were very friendly... More

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW via mobile

Just came back on May 19th from a 4 day stay with my husband. Bought the bus passes for the first day we were there because we didn't want to tackle the mopeds, was well worth it!! Horseshoe beach was gorgeous, ate in Hamilton one night, St George's another and the Swizzle, food everywhere is pricey but good. The Grotto... More

Was this review helpful? Yes 2
South of Boston MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2013

We originally came to Grotto Bay for our Honeymoon, and returned for our 13th anniversary, this trip was for our 25th! Each time we have been here it's been wonderful, attentive staff, nice rooms, good food. We stayed in room 723, very nice views from the second floor, yes the roosters do wake you, but who whats to sleep late... More

Was this review helpful? Yes 3
Boston
Top Contributor
101 reviews 101 reviews
19 hotel reviews
Reviews in 50 cities Reviews in 50 cities
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 11 May 2013

We spent an excellent weekend here in May 2012 and decided to come back for a full week. We requested ground floor in Smith building with early check in months in advance. Not only was our room not ready early, it was not ready until well after the 3pm check in. There is a noticeable change in the attitude of... More

Was this review helpful? Yes 8
3413jpm, General Manager at Grotto Bay Beach Resort, responded to this review
13 May 2013

Dear Valued Guest, First of all wish to thank you for returning to our resort for another trip, delighted you enjoyed your first stay with us and really disappointed your second trip was not enjoyable/ as enjoyable, please accept our apologies. Please be assured that you are just as important as any group in house. We were running a full... More

Florence, Ma
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 May 2013

The resort itself was very nice, clean, food was good, staff was very pleasant. My only negative was the price of things but the cost is high throughout Bermuda. We took a trip to the Crystal Caves. It was about a 10 minute walk. We bought the bus pass for a few days and took thee bus everywhere else. The... More

Was this review helpful? Yes 1
Verona, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 May 2013

My wife and I recently (4/27/13-5/4/13 traveled to Bermuda and stayed at the Grotto Bay resort. In all our vacations, we've never been treated more nicely by a staff. Everyone was polite, helpful and obviously concerned that we had the most enjoyable time possible. I can't remember all the names, though Veronica Esteban, Victor, and particularly June-Ann Furbert stand out.... More

Was this review helpful? Yes 4
Southampton, New York
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 May 2013

We stayed May 1st through May 4th. We had an issue on an earlier attempt to vacation here and Deborah, the manager, was extremely helpful and understanding of our situation. We were able to rebook at a later date with no penalty! She also set it up so we were able to check in early when we arrived. As soon... More

Was this review helpful? Yes 5
Philadelphia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is a great moderate resort. Since this is an older resort, the bathrooms are small. That said the rest of the room was great. I travel a lot and I have to say the bed was the best. I slept like a baby. This hotel is known for its service and it won't let you down. Food was excellent.... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travellers say

  • SWIZZLE INN(62)
  • Bus stop(22)
  • Friendly and helpful(14)
  • Ice cream(13)
  • Breakfast buffet(12)
  • Very nice(9)
  • Great time(8)
  • Meal plan(7)
  • Pool area(7)
  • Bus pass(6)

Additional Information about Grotto Bay Beach Resort

Address: 11 Blue Hole Hill | Bailey's Bay, CR04, Bermuda
Region: Caribbean > Bermuda > Hamilton Parish
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Children Activities Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Hamilton Parish
Price Range: $$$$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Grotto Bay Beach Hotel Hamilton Parish
Grotto Bay Bermuda
Grotto Bay
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Bermuda
Grotto Bay Beach Resort Bermuda/Hamilton Parish

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Grotto Bay Beach Resort
Enter dates & see best prices* (from our partners)
Show Prices