There was no room available when we arrived and we have prepaid. It is common practice that they sell rooms at this central location but at arrival they move you to remote location in Av. de Italia 5 in Caserio Azul apartments. Location is poor, rooms are terrible, no cleaning, door can not lock, no hot water. It is not... More

We went for a weeks holiday having never been Gran Canaria before. The appartment was very basic but clean. The maid came every day and left clean towels and toilet rolls everyday. We didnt get any clean sheets though and the beds were not at all comfy! The kitchen comprised of a fridge freezer of good size, No oven or... More

We chose these apartments mainly due to the location and price... but OMG... Good things first: Good location, very close to the beach and night life... Nice receptionist... Every 2 days basic cleaning (they were nice enough. They even cleaned our dishes... but still roaches were lying around the flat) Bad things: very old and falling apart furniture. No microwave... More

It would appear that most of the reviews here refer to the Monterrey Apartments in Puerto Rico which are used by Seguro Holidays and not to apartments of the same name in Playa del Ingles. However my report refers to the Monterrey Apartments in Puerto Rico which was booked through Seguro Travel. My wife and I have just returned from... More

The Monterrey were very clean apartments,they are near the beach and there is an excellent outdoor local swimming baths within walking distance.If you want to visit the top of the resort taxi fares are very cheap.There is good entertainment locally and we had a great holiday.We will certainly go back.