We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 67 Playa de las Americas hotels »

H10 Las Palmeras

4.0 of 5
Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Hotel amenities
4.0 of 5 stars 410 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

410 reviews from our community

What travellers say about this hotel
  • Pool area(13)
  • Half board(10)
  • Very good(9)
  • Sea view(6)
  • Sun bed(5)
  • Ground floor(4)
  • Evening entertainment(4)
  • Night time(4)
  • Little bit(3)
  • Fresh fish(3)
Traveller rating
    114
    165
    71
    34
    26
Only show reviews for Family (98) | Couples (186) | Business (1)
Date Rating
Barber50
scotland
2 reviews
7 helpful votes
5 of 5 stars Reviewed 30 January 2012
7
people found this review helpful

My wife and I holidayed in this hotel for the third time in 16 months and thoroughly enjoyed the experience. As the other times were in September this was the first time in the winter. The hotel lives up to its publicity. Reception staff were excellent if a little overworked with an influx of arrivals. Perhaps if people did not... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
31 January 2012

Dear Guests, Thank you for your feedback. We appreciate your comments; we at the H10 Las Palmeras take our guest feedback as paramount to our success and work on them as far as possible. I can assure you that all points you mentioned have been shared with respective departments. Your review paints a great picture of the service and amenities... More

Logitrav
Dublin, Ireland
Senior Contributor
22 reviews
22 helpful votes
4 of 5 stars Reviewed 27 January 2012
6
people found this review helpful

I stayed here in early January 2012. The hotel was very busy but what impressed me most was the efficiency and civility of the staff throughout the hotel. There were a number of small things with which I asked help and even at busy periods they obliged - for example in planning some trekking, sorting bus routes etc. Nothing seemed... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
29 January 2012

Dear guests, We are delighted that you enjoyed your stay with us and thank you so much for your detailed review on TripAdvisor. Our aim is to make our guests feel at home and we read with great pleasure your very positive and warm comments regarding the service we provide and regarding our staff, they will be passed along immediately!... More

lulu b
Bromsgrove, United Kingdom
1 review
8 helpful votes
4 of 5 stars Reviewed 22 January 2012
8
people found this review helpful

I was brought here for part of my Christmas gift as a surprise from my husband. Good first impression although the hall was busy the girl sorted out our room without too much waiting about. The room was a medium sized bedroom, beds were a bit hard but clean and we got a wonderful sea view. We were all inclusive... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
24 January 2012

Dear guests, Thank you very much for choosing the H10 Las Palmeras and for sharing your experience, we are very pleased to know that you have spent an enjoyable holiday between us. All H10 Las Palmeras Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on this way.... More

_forevergreen_Uk
UK
Contributor
16 reviews
14 helpful votes
3 of 5 stars Reviewed 21 January 2012
5
people found this review helpful

The hotel is centrally located within the resort and backs onto the beach. Rooms are fairly basic and geared primarily for the family holiday-makers. No internet provided in the rooms and a late check-in meant I didn't even get the priviledge of a remote control for the television. The vast majority of residents appeared to be all-inclusive. breakfast (and presumably... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
24 January 2012

Dear guests, Thank you very much for taking the time to share your review on TripAdvisor after your recent stay between us. I was really disappointed your stay was negatively impacted by outside neighbourhood noise.. Our central ubication in the heart of Playa de las Américas can definitely be a busy area, especially in the evenings, and that activity can... More

Joan C
Doncaster, United Kingdom
1 review
8 helpful votes
3 of 5 stars Reviewed 7 January 2012
8
people found this review helpful

we stayed at the Las Palmeras hotel over Christmas and new year and although we had previously requested a quiet room and i again repeated this request on arrival at the hotel we were given a room overlooking bars and clubs which played loud music which carried on until at least 3am and on two occasions until 7.30am. As i... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
24 January 2012

Dear guests, We thank you for your detailed review on our TripAdvisor page. All reviews, either good or bad comments, are taken in consideration by our management. We regret that your stay with us has not been totally up to your expectations, please accept our sincere apologies, we assure you that all necessary steps will be taken to improve our... More

GerryMCM
St. Albans UK
Contributor
12 reviews
13 helpful votes
3 of 5 stars Reviewed 6 January 2012
6
people found this review helpful

Having read lots of reviews of this hotel I was a little worried for our trip, two couples went, for a week over New Year. The hotel is in a great location for bars and restaurants and the promenade. Our rooms, were allocated next door as requested. They were small, but clean and we had requested a seaview which we... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
24 January 2012

Dear guests, We are very pleased to know that you have enjoyed your stay between us at the H10 Las Palmeras. Thank you very much for choosing our hotel for your relax in Tenerife. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere and all our team is working to make your stay a... More

irish_gremlin
Daventry, United Kingdom
Senior Contributor
37 reviews
61 helpful votes
4 of 5 stars Reviewed 28 December 2011
6
people found this review helpful

I stayed in this hotel over the Christmas holiday. The hotel was busy but seemed to cope well with the amount of people staying. There are some good and bad points for the hotel. The hotel isin a central location within easy access of the centre of Playas. The hotel is well laid out, with a lovely pool area that... More

Was this review helpful? Yes
Gapples_9
Northumberland
Senior Reviewer
8 reviews
16 helpful votes
4 of 5 stars Reviewed 12 December 2011
3
people found this review helpful

By & large with this hotel you get what it says on the tin, it is a decent hotel with a wonderfull location ( Provided you get sea view rooms ) I would not have wanted a room facing the street & the first "sea view" room we were given was a dark horrible little room & you could only... More

Was this review helpful? Yes
di51
whitby
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

The holiday got off to a bad start when they mixed us up with another party and asked if we wanted adjoining rooms, we tried to explain we had never heard of these people. eventually they discovered who we were but advised us our room was not ready. We waited approx 90 minutes for our room. While waiting several other... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
12 December 2011

Dear guests, On behalf of all the Team membera at H10 Las Palmeras, I would like to thank you for choosing our hotel in Tenerife and for sharing your experience with the members of Trip Advisor. Feedbacks like yours enable us to improve ourselves as well as our services and facilities. We would like to take the opportunity to point... More

roadronner
Denekamp, Netherlands
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed 23 November 2011
2
people found this review helpful

In november 2011, i went to this hotel with my girlfriend and my parents. We stayed there for a week, 2 separate rooms with half board. When we arrived around 11.30am, the girl at the reception needed around 30 minutes to check me and my girlfriend in. At first, she said we had to pay on departure. Then she said... More

Was this review helpful? Yes
ManagementPalmeras, Guest Relations Manager at H10 Las Palmeras, responded to this review
12 December 2011

Dear guests, first of all we would like to thank you having taken the time to give your feedback on tripadvisor.com. We regret to learn that your stay has not turned out to your entire satisfaction. Please be assured that we constantly work on improving our services in order to enable a pleasant stay to our customers. Your comments are... More

Travellers who viewed H10 Las Palmeras also viewed

Best Tenerife
4 of 5 stars 421 Reviews
Playa de las Americas, Tenerife
CHECK RATES! ABS:HotelCheckRates-d498662?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
H10 Conquistador
4 of 5 stars 410 Reviews
Playa de las Americas, Tenerife
CHECK RATES! ABS:HotelCheckRates-d500579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Iberostar Las Dalias
4 of 5 stars 782 Reviews
Playa de las Americas, Tenerife
CHECK RATES! ABS:HotelCheckRates-d291407?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 67 hotels in Playa de las Americas, ranked by popularity »

Been to H10 Las Palmeras? Share your experiences!

Write a Review Add Photos Add Videos

H10 Las Palmeras Also Known As

  • h10 Las Palmeras Hotel
  • h10 Las Palmeras Resort
  • Las Palmeras
Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain

Is H10 Las Palmeras your business?

  • Manage your listing
H10 Las Palmeras
Show the lowest price for this hotel* (from our partners)
CHECK RATES!