We stopped here for a week at the beginning of May and this is our fifth time at the hotel. Yet again the standards were excellant. The cleanliness of the hotel and the staff was impeccable as per normal. The hotel does need a refurb although some rooms are being done bit by bit. The roof top terrace is a... More

Stayed here in June with friends as our first holiday abroad without parents. Staff all very friendly and helpful, especially Antonio of a day and Sue of a night who where on reception. We decided to go half board as it was not much more money. The pool area is a sun trap and we often had it to ourselves... More

My boyfriend and I stayed here earlier this week (end of April) and we loved it. All of the staff were lovely, welcoming and so helpful. Our first impressions of the room we stayed in were brilliant, everything was extremely clean, a lovely place to stay and relax. I would highly recommend staying here. It's about a five minute walk... More

Me and my wife stopped there in Janurary of this year . Never again after 3 nights there we discovered that in the middle of the night we could smell burning from the electrics and round about 20 mins later at yes 4.30 in the morning a huge bang in our room . After complaining they sent a electrician out... More

We arrived on the 21st January for one week. Our arrival was after dinner had finished but we were still offered to go down as they had kept the restaurant open for late comers. The reception staff were all exceptionally nice especially the lady who greeted us on arrival, who we were unable to catch a name for. The room... More

We have stopped in lots of hotels/apartments and rentals in this area of Americas and I would say this is more towards San Eugenio. However it is well placed and is quiet. We have stopped in this aparthotel about 5 times now and just booked to stop again in May this year. We even did New Year 2013 at this... More

This hotel is very good for active people like us, the location is one of the best, but maybe not much for people with kids. We found it very flexibel and for the price perfect, even if we heard some complaints for the noise but we didnt care much about sleeping, there was so much more interesting things to do:)

Like others we were transferred from the California, but found this hotel very good. Reception staff very good and fun to talk to, bar staff could learn some customer skills, but nothing bad. Just no smiles. Hotel was a 5 minute walk to the main Veronica's area, which meant is was nice and quiet at night. Plenty of 24 hour... More

This review is probably a little unfair as we should have been staying at the California Apartments. The holiday was booked in May and in October I received an e-mail from the agents saying we were being transferred to the Bonanza because the California "was closed for refurbishment". What a load of rubbish -it appeared to be fully operational. I... More