Rooms we were given we're totally below satisfactory thay were not the same as we seen on the website as soon as we went to the balcony it was facing a brick wall without any view ! So we complained . Javier the manager eventually sorted out another room after pleading and we had to pay extra !! O ya... More

This hotel has many things going for it. The room we had 373 didn't have a pool view but had been recently refurbished and had everything you could have wanted (If you want a pool view you have to pay extra apparently which we wern't informed off by the travel agent). When we asked if we could arrange that we... More

just got back from 1weeks stay here again,was here last sept and we felt the food was alot better then,this time we found food tasteless whatever you eat,pork,beef,veal,lamb,all tasted the same,tasteless.we eat out 4 out of 7 nights we was there.The presentation of the food was excellent thou.The hotel is still very pleasing and our stay was good.We found the... More

We stayed from 30th january to 4th february and overall we were not impressed with this hotel, although location was good as it was near the beach, bars and restaurants. Staff service was fine but nothing special. The room was nice until we slept on the bed, which was like sleeping on a rock, I like a firm mattress but... More

went for 12 days January 16. I am 57 and ma is 87 but are quite active. Even better than last time. The food was good but it is now excellent. The breakfast has always been superb with so many different things you can eat for all sorts of holidaymakers. I have found from last year the evening meals are... More

everything was excellent about this hotel great food location staff were very friendly and mingled with guests at night rooms and services 1st class More

We have just came back from this hotel we went for new years for 10 days and I have to say a really good hotel we went half board but it also does all inclusive we were given a recently refurbished room they are doing all of them. This year we had a pool view on 3rd floor really nice... More

Stayed with friends for a week in January,2012. What a fantastic place. The staff were attentive and cheerful,the rooms and food were great. This one goes to the top of my list when staying in Tenerife. More

....without snow, or ice, or wind, or rain or frsot, or...well you get the idea! Just float on top of an outdoor pool on Chrsitmas Day, eyes shut, soaking up the sun. OK, I'm not paid to advertise the place but why not -? accommodation, food, entertainment and fantastic service - even champagne on ice as a welcome! My wife... More