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Candlewood Suites Mount Pleasant

2.0 of 5
2407 South Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455
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Candlewood Suites Mount Pleasant
Ranked #5 of 12 hotels in Mount Pleasant
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23 reviews from our community

    Trip type
Traveller rating
    14
    7
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    2
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Date Rating
Denton, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

I agree that 3rd floor hallway was really smoky but there was no evidence in the room. Clean room with very attentive front desk staff upon arrival and departure. Be aware that any reference to king-size bed when booking online may not be at this hotel though. Location is away from Interstate 30 too if you're just passing through Mt.... More

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Atlanta, Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 April 2013

Nice, clean hotel. Had a room on the 3rd floor, and the hallway was REALLY smoky. (thumbs down). Busy hotel. But the room was not smoky at all. Plenty of room. These were the highest ceilings ever!!! Plenty of room. Very comfortable bed. Had a great sleep. Washers and driers were REALLY nice new and big. Located very close to... More

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1 review
5 of 5 stars Reviewed 13 March 2013 via mobile

I was in Mt. Pleasant for a funeral and looking for a place to stay. I can't say enough about the manager (Nancy Patel) to make her understand how much her hospitality was really appreciated. During one of the toughest times in my life she was helpful in directing me around this unfamiliar town and the front desk staff was... More

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Harrison, Arkansas
2 reviews
2 of 5 stars Reviewed 5 March 2013

If you like an overwhelming smell of curry wafting through the halls and walls thin enough to hear the guy next door snoring at 10:30 at night, then this is the place for you. A tremendous let down. I had planned on staying for over a month, but after a week of trying to get some rest, no room service... More

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nancypatel1015, General Manager at Candlewood Suites Mount Pleasant, responded to this review
6 March 2013

First of all thank you for your critque. However, we apologize that you had an upleasant stay and realize your concerns. However, seeing your concerns that being one of the newest hotel being opened for 3 years we are suprised to hear that noise levels was at a high. We were never aware of this as my staff is always... More

1 review
5 of 5 stars Reviewed 7 December 2012 via mobile

I was working on a project for ExxonMobil and I stayed at the Mt Pleasant Candlewood Suites for about a month and a half. Everybody I came in contact was very professional, friendly and exceeded my expectations. Nancy and her staff were great. I recommend this hotel if you are interested in an extended stay or just for one night.... More

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nancypatel1015, General Manager at Candlewood Suites Mount Pleasant, responded to this review
20 December 2012

Sam thank you so much for your kind comments. As always we do strive to do our level best to meet the best in customer satisfaction. We really enjoyed having you as one of our guest. I am really delighted to hear you rated our hotel so highly and greatly appreciate the hard work that myself and the hotel team... More

Sandyville, West Virginia
1 review
5 of 5 stars Reviewed 25 November 2012

Spent a wonderful Thanksgiving in this location. Cannot say enough about the wonderful hospitality, friendliness and overall professionalism extended to us during our visit. General Manager Nancy P. is at the top of her game. Wonderful place, immaculate, and in great shape. Highly recommend.

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nancypatel1015, General Manager at Candlewood Suites Mount Pleasant, responded to this review
27 November 2012

Thank you so kindly for these comments. We always try to strive for the best in delivering customer service as our guests are the reason we are successful. As a manager I feel pride in working in the hospitality service industry and that helps me do my best. Hope to see you again when you are in the area. Respects... More

Jacksonville, Illinois
1 review
5 of 5 stars Reviewed 12 November 2012

During my stay for Trans /Canada pipeline project i have never experince such exceptional hosipitality from Front desk mgr Leticia to Genreral Manager Nancy who is always to greet with smile and take of any problem while also muti tasking other issues!!! Rooms are spotless and well appointed I recomend this to every traveler in area

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Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 11 November 2012

As far as the hotel. No complaints. It's your typical candlewood suites that I like. It's in a great location. You got chilis next door and whataburger also. My major complaint is that when I checked in the manager was working the front desk and at the same time on a conference call. It took forever to get checked in.... More

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nancypatel1015, General Manager at Candlewood Suites Mount Pleasant, responded to this review
12 November 2012

Thank you so kindly for your response. Unfortunately we are sorry that you thought the process was slow and the manger was working the front desk and on mulitple conference calls that was pertaining to the Hotel Support Technical team and other hotel related issues due to the servers being slow as I do recall that day. Yes we have... More

Magnolia, Texas
1 review
4 of 5 stars Reviewed 21 August 2012

Our stay this past weekend was absolutely wonderful. The price was incredible and the person at the front desk was very friendly and accommodating. The room was very clean and didn't smell. We watch a lot of Hotel Impossible and this hotel would meet Anthony's (the host) standards! We were very happy with our choice to stay at Candlewood. We... More

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1 review
5 of 5 stars Reviewed 20 August 2012 via mobile

I was in town for a funeral. The staff was excellent. Especially an attendant at the counter by the name of Serenity. She was new but was exceptional in her service. I am a night owl, and unlike most hotel staff that just push me along, she actually conversated with me and helped with all my needs. More hotels need... More

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nancypatel1015, General Manager at Candlewood Suites Mount Pleasant, responded to this review
21 August 2012

Thank so much for the positive review. We appreciate our Staff being recognized and for all the great job they do. I will defianately let Serenity know for sure. We try to deliver World Class Hospitality to each and everyone of our guests. Each guest should experience us as a consider us home environment. Thank You Nancy Patel General Manager More

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Additional Information about Candlewood Suites Mount Pleasant

Also Known As:
Candlewood Suites Mount Pleasant Texas
Address: 2407 South Jefferson Ave, Highway US 271, Mount Pleasant, TX 75455
Phone Number:
Region: United States > Texas > Mount Pleasant
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Mount Pleasant
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This Brand Newest award winning unique Hotel is in the heart of Mount pleasant and offers full kitchens, Flat Screen TV's, Business Center, Fitness Center. Candlewood Cupboard and the most friendly staff in all of Texas.Prime location same parking lot as Chili's Restaurant & Bar,Next to Walmart and many major shopping areas and restaurants. Midscale hotel with great affordable rates.Nestled in the picturesque, small town of Mt. Pleasant, TX, this hotel is the perfect place to stay during your visit. ... more   less 
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