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All 34 Plano hotels

Residence Inn Dallas Plano

3.0 of 5
5001 Whitestone Lane, Plano, TX 75024
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Residence Inn Dallas Plano
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Ranked #28 of 34 hotels in Plano
Most recent review
5 of 5 stars Reviewed 16 June 2013
BusyHoliday Avant, Oklahoma
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27 reviews from our community

    Trip type
Traveller rating
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Date Rating
Avant, Oklahoma
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

After reading the review below, I must admit that I was skeptical about my trip to this location. Being a frequent traveler with Marriott I've seen the good, the bad and the ugly! This hotel was quite the surprise. Although not the newest kid on the block it was a great of fresh air considering the staff at this location... More

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1 review
1 of 5 stars Reviewed 14 May 2013

don't expect the same high standards and facilities with this Residence Inn that you may have experienced with others. I've been a guest there fairly frequently over the last 7 years, staying for weeks at a time, and have witnessed the gradual decline off the facility, staff, and services over that same time. I checked out a week early today,... More

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Randtonio, General Manager at Residence Inn Dallas Plano, responded to this review
6 June 2013

Thank you for taking the time to provide feedback regarding your stay at Residence Inn Dallas Plano. We are very sorry to hear that your stay with us did not meet your expectations, please know that it is our highest priority that our guests are happy and satisfied. We are pleased to inform you that we have replenished kitchen utensils... More

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Rockville, Maryland
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 March 2013

I stayed here in February and really enjoyed my stay. The hotel is clean, seems relatively new and is well kept. The staff is friendly and helpful as well. Location could be closer to good shopping in restaurants, but with a vehicle, you can get to these within 10-15 minutes. If I am back in the area, I will be... More

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Randtonio, Manager at Residence Inn Dallas Plano, responded to this review
10 April 2013

Thank you for yor kind words about your stay. We appreciate you taking the time to let us know your thoughts and hope you will come back soon. More

Conway, Arkansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 February 2013

It is clean and conveniently located. I was impressed with my little kitchenette. It is our favorite place to stay when we visit Frisco. The breakfast is better than the average free breakfast, but don't expect it to be like a Courtyard breakfast, after all, it is free.

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Randtonio, Manager at Residence Inn Dallas Plano, responded to this review
10 April 2013

Thank you for your kind comments about your stay. We appreciate your business and hope you will return soon. More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 October 2012 via mobile

I am a platinum member of Marriot Rewards, so I have had a great deal of experience over the years with Marriott. I needed a hotel that could accommodate my husband and various family and friends who would be coming in and out of Plano as I was scheduled for neck surgery. We got a two bedroom suite which included... More

Was this review helpful? Yes 1
Randtonio, General Manager at Residence Inn Dallas Plano, responded to this review
11 May 2013

Thank you for taking the time to provide feedback regarding your stay at Residence Inn Dallas Plano. We are very sorry to hear that your stay with us did not meet your expectations, please know that it is our highest priority that our guests are happy and satisfied.We graciously accept the feedback as an opportunity to better train our staff... More

Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 September 2012 via mobile

We stay at Residence Inns as often as we can while on the road. This particular one has the worst security measures of all. All outside doors.. Which have the card access box to enter... were not working.. none of them... NOT GOOD

Was this review helpful? Yes 1
Mount Dora, Florida
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 9 August 2012 via mobile

Good residence inn in quiet area. Very clean. Very helpful staff. Linens and towels not usual residence inn quality or would have rated 5. Queen suite tad small. Pet fee here is $100 no matter how short or long stay.

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Corvallis, Oregon
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 July 2012

I stayed here for three nights while in the area for a workshop. The hotel staff members were very welcoming and professional. The Residence Inn offered excellent amenities and a very fair price. The hotel was close to a variety of restaurants. The room was large and well equipped.

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Milwaukee
Top Contributor
77 reviews 77 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 8 July 2012

I like Marriotts and I like Residence Inns in general - for about the same price as a regular hotel stay you get a ton more space and a kitchenette. Plus, RI's cater to the business traveler with free wifi, free breakfast and convenient locations. This Residence Inn is "good" - on the plus side, my room was very clean,... More

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marmora,nj,usa
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 June 2012

Stayed here for business trip. Pretty much what I expect from a Residence Inn. Clean and comfortable. Nothing fancy. What set it apart was the great staff from the lady who stocked the breakfast buffet to the front desk folks. I needed directions twice and they bent over backwards to help me and advise me on travel times relative to... More

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Additional Information about Residence Inn Dallas Plano

Also Known As:
Residence Inn Dallas Plano Hotel
Residence Inn Dallas Plano Hotel Plano
Residence Inn Plano
Plano Residence Inn
Address: 5001 Whitestone Lane, Plano, TX 75024
Phone Number:
Region: United States > Texas > Plano
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 34 hotels in Plano
Price Range: $
Hotel Class:3 star (3*)
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