Our stay here was ok. Convenient location right off I-10. They had no discounts of any kind to offer, but we stayed anyway since we usually like the consistency of a Holiday Inn Express and it was getting late. The girl at the front desk was pleasant, but when I came down later the front desk was unattended. The room... More

Checked in at 2:30 am went to the room ready for sleep. No toilet paper on the roll, then went to throw something in the trash by the desk and noticed a plate in the trash can. Upon further investigation there was a bowl of beans too. Called front desk and was upgraded to a suite. Sleep was great, room... More

My room was at the end of the hall and very quiet, did not hear any noise from other rooms. I had a 1 king bed room that was very spacious. Refrigerator in room which is important to me. Room & bath were very clean, bed was very comfortable.. Staff was very friendly & helpful. Breakfast included eggs, sausage, pancakes,... More

At $135 a night I expect a certain level of service. Card did not work three out of the four days. Got back one evening and my room was left open, anyone could have walked in. Reported it and all that was said was 'Sorry about that' no followup, nothing after that. Had to ask for shower soap twice as... More

First, I want to say that I am very particular and can find bad things easliy. I am not sure why this hotel has been given such bad reviews. So bad that I tried really hard to avoid the place. I called the hotel several times prior to reserving to verify the negative reviews have been rectified. Some notes of... More

Very comfortable beds. Quiet, clean, practically new. Employees were excellent.

Traveling late at night I wanted a place to be close to San Antonio. I stopped in here and was very pleased. This is a very new Holiday Inn Express, room was very nice. A fan in the room was a very large plus for me...just love circulated air. Overall it was a good experience. Internet was very fast as... More

In all fairness, I have to start this by saying we didn't actually stay here. We were supposed to stay here for a night, but there were a couple of things that turned us off almost immediately. Upon entering the hotel, it smelled of smoke or something else that made my wife, who has allergies, ill. Also, the north stair... More

We drove east through San Antonio thinking surely there would be something on the east side only to find ourselves without a place to stay. We pushed on to Saguin and found the Holiday Inn Express and the Hampton Inn sitting off the exit side-by-side. I looked up the Hampton Inn which was $30 more a night. Given that both... More