Young people partied in the halls all night and even after numerous complaints, nothing was done. At checkout the next day the clerk told us there was nothing they could do and didn't even say they were sorry. We won't be back. more

My husband and I visited this area for the first time. We booked it based on a book recommendation. It was a very nice hotel. We had a nice view of the gulf with a great balcony on our room. The swimming pool was too cold for 70-80 degree weather. The jacuzzi was nice. The swim up bar wasn't functioning,... more

It is difficult to believe that a hotel as expensive as this one (compared to others on the island) can be so shockingly poor. The service is horrendous from the hotel manager who knew nothing about anything to the room service employee who took more than an hour to deliver a pillow , to the uncaring front desk clerk, the... more

Always love South Padre we will come back. Hotel staff was great. more

Stayed here as part of a 1 1/2 week vacaton in texas. This was the worst of the 5 hotels we stayed in. Not that it was horrible but we just didnt feel comforitable here. Tile floors throughout the room make for a cold uncomforitable room. Plus it just feels dirtier becouse you can feel the sand when in bare... more

I grew up in this area, and know this hotel to be the only acceptable beach resort in the area. This year prices were higher all over SPI, after a hurricane last year which left many large hotels closed. Still, the Sheraton seems to be an entirely new hotel. I loved the wi-fi, and the hdmi inputs into the new... more

We checked a few less expensive hotels, which had tiny pools and this hotel was the best upscale hotel we found on the island and on the beach.They ran out of Starbuck coffee packages for room on our second day, but dining staff brought up complimentary carafe of coffee. We enjoyed the breakfast buffets and lunches. Good food value for... more

This hotel is beautiful on the outside, but it is definitely NOT worth the money. It is an aging convention hotel with convention prices and unacceptable service. The maid service was poor - like others have commented, we did not receive coffee cups, glasses for water, or towels several times and did not receive toilet paper one time. It required... more

We had an excellent weekend in S. Padre--mostly due to the wonderful hotel. All the things you would expect to find in a nice hotel were there: -excellent service -clean accomodations -great restaurant, especially the seafood buffet -awesome pools, with direct beach access -options of valet or free guest parking -premium location--next to the waterpark, Schlitterbahn, and a pier with... more