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Holiday Inn Express Hotel & Suites Terrell

2.5 of 5
300 Tanger Drive, Terrell, TX 75160
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Holiday Inn Express Hotel & Suites Terrell
Ranked #1 of 8 hotels in Terrell
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59 reviews from our community

    Trip type
Traveller rating
    33
    16
    8
    0
    2
Date Rating
texas
Top Contributor
69 reviews 69 reviews
40 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 21 April 2013

My daughter and I were on our way home from New Orleans and spent the night here. The hotel was very nice and clean. We were greeted by the nicest desk clerk. The weather had turned extremely cold and as we checked we asked what the weather was supposed to be the next morning. She stated she wasn't sure, but... More

Was this review helpful? Yes
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 March 2013

I don't typically stay in Holiday Inns but for a tournament we reserved eight rooms and couldn't have been happier. Service just stands out. The staff will bend over backwards to make sure you are happy. We asked for late check out, no problem, then the kids were late and still no problem. Have to say there is not much... More

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Tuscaloosa, Alabama
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 14 March 2013

This was a spur-of-the-moment stop while on the road. Easily accessible and close to dining, this hotel seemed like a good choice. The room was extremely nice and clean, with soft, comfortable bedding and plenty of room. The bathroom was in great shape and spotless. There are a couple of cons, though. The swimming pool must be quite close to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
1 April 2013

Dear Wearywriter, Thank you for your feedback of our hotel. It is great to know that you found our property to be convenient for your needs and our room accommodations to be comfortable. However, allow me to apologize for the inconvenience you may have experience with the noise levels on site. We take all reviews negative or positive very seriously... More

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 January 2013

The hotel staff were great and the room very clean. The bed was extremely comfortable. I just want to caution visitors that I parked in the side parking lot and when I left the next morning my gas cap was open and the tank lid pulled out. Apparently someone tried to steal my fuel, but were unable to do so... More

Was this review helpful? Yes 1
thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
26 January 2013

Thank you very much for the feedback. We are pleased that you chose our hotel.. We want to thank you for generous comments about our employees, the room you stayed in and the comfortable beds.. We really appreciate that. We are glad to hear positive comments from you regarding the staff, and the property in general. We like to take... More

Long Beach CA
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 12 November 2012

Agree with previous review; based on the price, this property didn't shine above all other options. The printer in the business center was "broken" and couldn't be fixed. There was no manager on duty at all, she would return in the morning. Really?! That's bizarre. The room was large and fairly clean. The fixtures in the tub was loose and... More

Was this review helpful? Yes 1
New Orleans, Louisiana
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 October 2012

Have not stay at HI Express as generally $20 - 30 per night higher than others in most locations. This was last night on a three week road trip and gave them a try based on #1 rating on TripAdvisor. Room was clean, spacious and comfortable, furnishing a bit higher end than most. Unfortunately this was were positives ended. Worst... More

Was this review helpful? Yes 1
thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
3 November 2012

I first of all want to thank you for choosing our property for your stay. We know there are many choices in the surrounding area and are thankful you chose to stay with us .Thank you for your feedback and our apologies for not meeting your expectations. I am disappointed to hear about your situation that has occurred at our... More

Tampa, Florida
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 October 2012

I did not know the area at all, but this hotel was recommended and I'm glad I stayed there! The staff went way above and beyond in being helpful, friendly, and willing to do whatever. The rate was very reasonable, the room a nice size and the air conditioner worked GREAT. (It was over 100 degrees, so that was important).... More

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thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
8 November 2012

Thank you for your comments regarding your stay with us. We strive to be the most friendly staff you will ever encounter! We hope to meet all of your expectations and needs. I will be sure to pass on your kind words to our staff. We take pride in our staff and every kind word is sure to help motivate... More

Athens, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 September 2012

I stayed at this hotel over the weekend & I paid cash for my room and found out today that I have a pending charge of $50 on my debit card from this hotel. They told me at check in that my debit card would not be charged unless there was something wrong with the room once I checked out... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
9 October 2012

Dear MC C, Thank you for submitting your review of our hotel. I certainly appreciate you taking the time to bring this matter to our attention. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information. I look forward to hearing back... More

Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 September 2012 via mobile

We held our wedding reception party in the meeeting room back in January. The employees were helpful and willing to work with me on several items. You get what you pay for, this was a nice room for a nice price. I would recommend this place for anyone holding an event.

Was this review helpful? Yes
See 2 more reviews by CCMOMMY86 for Terrell
thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
8 November 2012

Thank you very much for the feedback. We are pleased that you chose our hotel to hold your event. We know that there are many hotels you could choose from and you chose ours. We want to thank you for generous comments about our employees and the property. We really appreciate that. We like to take the positive notes to... More

west central Louisiana
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 September 2012

Hotel is easily accessed from the interstate. I spent one night at this hotel. It was very average. Not really anything special...the room was clean, but a little worn. There was a lot of space between the king side bed and the window, which was nice. There was a desk, chair, ottoman, and large television. The bathroom was plain and... More

Was this review helpful? Yes 1
thisterrellhotelroc, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review
8 November 2012

We want to thank you for your recent trip to Terrell, Texas and staying at the Holiday Inn Express. We appreciate your honest feedback and we apologize for not meeting your expectations. All feedback is greatly appreciated in order to provide proper training to the staff . Again we want to thank choosing to stay at our hotel and we... More

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Additional Information about Holiday Inn Express Hotel & Suites Terrell

Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn
Address: 300 Tanger Drive, Terrell, TX 75160
Phone Number:
Region: United States > Texas > Terrell
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Terrell
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 
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Holiday Inn Express Hotel & Suites Terrell
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