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Comfort Suites

2.5 of 5
215 Richill Drive, Texarkana, TX 75503
Hotel amenities
Comfort Suites
Ranked #10 of 19 hotels in Texarkana
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69 reviews from our community

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Date Rating
1 review
3 of 5 stars Reviewed 13 May 2013 via mobile

Very beautiful rooms but I'm a person that looks forward to a cold hotel room. Not possible here if u get a double bed one of the beds is directly in front of the AC so there is no way it can breathe and cool the room. I have it set on 60 and I'm sitting here sweating cause it... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
15 May 2013

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding AC on your recent visit. I have shared your feedback with management to ensure we handle these types of situations differently in the future. Again, thank... More

Derby
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

I went to this brand new hotel after a bruising encounter with the clerk on reception at the Best Western+ which is just next door. I am grateful he was so unhelpful the management and staff at the Comfort Suites were excellent friendly and helpful. The whole hotel experience there was first class from facilities to price. All four of... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
15 May 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Flushing, Michigan
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

We were driving through. The location is good. The hotel was nice, clean and comfortable. It is walking distance from several places to eat. That was nice after driving all day. Our only problem is that our in car navigation was out of date. So, we had to drive around the block to get to the hotel. I would stay... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
10 April 2013

Mr.Carl, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More

Hobbs, New Mexico, United States
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 March 2013

The staff was very friendly and helpful to me with my 3 small children. Carino's restaurant is in same parking lot and actually delivers to the room for a small delivery fee. That was so nice, and only took 30 minutes, BUT they forgot any forks... the staff was nice enough to bring me plastic forks, spoons, and knives from... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
16 March 2013

Thank you for taking your valuable time to write review. We try our best to provide excellent customer service and are so fortunate to have guests such as you that confirm this. Thank you for your honest review and hope to see you again soon. More

STURTEVANT
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 February 2013

The place was difficult to reach. It shows wear and tear. The first room we were given smell wrong. We had to ask for a different one. Second one was fine. Staff was helpful. I am not sure if I would choose to stay again here.

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
16 March 2013

Thank you for your review of our hotel. We appreciate your feedback and will certainly correct the issues if you were able to bring in our notice what shows wear and tear. We always strive to hear from our guests to improve services and condition of our property for the further satisfaction of all our guests. Again, thank you choosing... More

Hooks, Texas, United States
1 review
5 of 5 stars Reviewed 22 February 2013

This is one of the Best Hotel's I have stayed in.If you ask for anything they do their best to take care of it.I would highly recommend this Motel to anybody looking fo a Quiet Night with Friendly Staff Members,

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
25 February 2013

We try our best to provide excellent customer service and are so fortunate to have guests such as yourself that confirm this. Thank you for your honest review and hope to see you again soon. More

Southport, NC
Top Contributor
61 reviews 61 reviews
31 hotel reviews
Reviews in 43 cities Reviews in 43 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 22 February 2013

This was a nice hotel, and it did the job. THe breakfast was good and the people were nice. The hotel is being renovated and it looks nice. If I had a suggestion for the hotel, it would be to get rid of the guest laundry on the second floor. The washer was small but only cost $1. That would... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
24 February 2013

Thank you for your detailed review of our hotel. We appreciate your feedback and will certainly correct the issues with the guest laundry and look into upgrading it for the further satisfaction of all our guests. Again, thank you choosing Comfort Suites Texarkana TX. Jennifer Newman General Manager More

New Market, Maryland
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 January 2013

After a long day of driving, 1000 miles, we where looking for a great nights rest. We were not disappointed. The staff friendly, the room clean , and the bed extremely comfortable. It is always nice to be able to relax in the spacious accommodations Comfort Suites normally provides. The only problem we had on this particular visit was the... More

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review
8 January 2013

We want to tahnk you for your wonderful review and apologize for the heater but it has since been fixed and is reading a toasty 88 degrees. We hope to see you again soon and thank you again. Jennifer Newman General Manager More

Austin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 November 2012

What a disappointment. I am a loyal Comfort Inn customer and this is near the bottom of the barrel from what I've come to expect for Comfort Inn quality. Friendly staff - yes, clean and well kept room - no! Stains on the duvet, tears in the carpet, black/white TV (no color reception), half of sheer curtain just missing, burns... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
16 November 2012

We reviewed your account and noticed you were actually on a different floor and room. I am not sure if there was some misunderstanding but we certainly take complaints such as this seriously and apologize if we made you felt taken advantage of. It was not our intention and I can only say that I wish you would have brought... More

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5 of 5 stars Reviewed 8 November 2012

We have stayed here twice and intend to make it our permanent stop-over in our trips from Ohio to Texas. The staff is very friendly and helpful and the General Manager is a refreshing representative of southern charm. The entire experience has been nothing short of amazing. On our first stay here we had a small glitch and the GM... More

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comfortsuitestxk, General Manager at Comfort Suites, responded to this review
9 November 2012

What a pleasant surprise to see this wonderfully sweet review today! It is always so great to meet guests like yourselves and from my own home state at that. We really do strive to make our guests happy and we are all glad to hear we did that. Please please come back soon to visit with us. More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Texarkana
Comfort Hotel
Comfort Suites Texarkana
Address: 215 Richill Drive, Texarkana, TX 75503
Region: United States > Texas > Texarkana
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 hotels in Texarkana
Price Range: $
Hotel Class:2.5 star (2.5*)
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