My wife & I made reservations with the Weatherford,TX 'Best Value Inn' & because of situations cancelled 1 day before arrival date. I got an email stating the cancellation# and all. When I reviewed my cr. card activity a few days later not only was the charge for the days stay we had origianlly booked and cancelled ; there was a charge for almost $450.00 as well.
I called the motel, the headquarters ot the B.V.Inn co & got nowhere. No return calls and no further contact from them . It took me three mo. before getting the entire matter settled even though the cr. card co. had the info . SOme of the info from the motel itself was bogus & that slowed the process dramaticall.
We would suggest anyone contemplating a stay with this motel chain that they opt for a different one or pay in cash.
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