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Holiday Inn Houston - Webster

3.0 of 5
302 W Bay Area Blvd, Webster, TX 77598
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Holiday Inn Houston - Webster
Ranked #8 of 17 hotels in Webster
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38 reviews from our community

    Trip type
Traveller rating
    21
    10
    3
    1
    3
Date Rating
College Station, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2013

Rooms where clean and comfortable and the bed was good. Very close to NASA which was the purpose of the trip. Breakfast was good but not free but it is very near to Sonic/ Chipotle / Firehouse Subs. Free parking internet. Front desk was a bit slow on checkout but friendly and helpful. The indoor pool was great for the... More

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Atlanta, Georgia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 April 2013

I booked this hotel through my corporate travel agent and was pleased with the hotel. The hotel is newly renovated and linens are updated. Check in was quick and efficient and I didn't have to wait for the elevators. The room I was assigned was larger than a standard hotel room, as was the bathroom. The bed was very comfortable... More

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Dallas, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 April 2013

NO FREE BREAKFAST!!!!!!!!!!!!!!!!!!! And it's not worth the money to pay for it. Go next door to Sonic. Great location! It's literally just three blocks away, with none of the highway traffic. Surrounded by great restaurants and chains (Sonic/Chipotle) you can walk to or you can drive to Lupe Tortilla or Thai Cottage. There is even a bowling alley next... More

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See 2 more reviews by sarahbyu1 for Webster
TEXAS
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 31 March 2013

I booked this hotel on Hotwire and was very pleased! We got it for a great price, and we were not disappointed. The hotel was very clean, modern, and very well kept. The lobby was beautiful, and the front desk people were friendly and helpful. They always greeted you with a smile. The room was very nice, beds were comfortable,... More

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Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review
11 April 2013

Thank you so much for the great feedback. We strive to provide excellent service & to make your stay a home away from home @ all times. We are so delighted to hear your approval of the Coconut Lime Toiletries. This gives us great pleasure in knowing that you are 100% satisfied!!! We look forward to seeing you soon. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 21 March 2013

Property looks nice but the staff and service are horrible. We were there for a 2 night stay. They didn't do any housekeeping on the second day. We came back from the beach late in the evening to find that we didn't have clean towels or soap to take a shower. I called front desk and they said they wold... More

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Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review
2 April 2013

While it is true that our housekeepers will not enter a room with a Do Not Disturb posted on the door at any time, I apologize that we were unable to meet your expectations during your spring break stay. It is our goal to consistently provide the superior service and accommodations to all our guests that has resulted in us... More

san antonio
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 February 2013

This hotel is in a great location. Near restaurants a bowling alley shops and more. The staff was excellent. Very nice and helpful. The room was clean and a perfect size. The beds are comfortable and the sheets and pillows were very clean. The pool and fitness center are open 24 hours. The hot tub was awesomeand the pool was... More

Was this review helpful? Yes 1
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review
11 April 2013

Thank you so much for the awesome feedback!!!!!! We are delighted to hear that we were successful with providing you excellent service. We look forward to seeing you soon. More

HOUSTON
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 January 2013

I stayed at this property near my home due to home maintenance issues. It is somewhat easy to miss the entrance road (off from Bay Area Blvd.) is you are not familiar with the area. There is abundant parking space, a large lobby and reception area, and in addition to the on property restaurant (which I did not try), this... More

Was this review helpful? Yes 2
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review
11 April 2013

We truly appreciate the awesome feedback as far as our service. I am disappointed that we did not meet your expectations in reference to our spa. At the time of your stay, we had to do some repairs in that area. The spa is up & running, & we look forward to seeing you soon. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 January 2013 via mobile

Check-In was a bit rough, the front desk agent wasn't very attentive!!! On a good note Check-In was the ONLY issue we encountered throughout our 3 night stay. The rooms were PERFECT, breakfast was PERFECT, the staff (with the exception of the front desk agent who checked us in) was PERFECT & of course it was the PERFECT LOCATION. We'll... More

Was this review helpful? Yes 1
Tiffany R, General Manager at Holiday Inn Houston - Webster, responded to this review
11 April 2013

Dear Jram 730, Thank you for your positive feedback!!!!! I truly apologize for your check in experience & I personally wanted you to know that your concerns have been addressed. We are continually reviewing every department & Guest Feedback is very important to us. I do hope that if your travel plans bring you back to the area, you will... More

London
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 14 December 2012

First impressions - very good. Front desk service was excellent. Everything looked very new as only open 3 years. Modern lobby area with evening drinks & snacks (which we didn't get the chance to sample as visiting family). Our room was a little on the small side. Beds were very comfortable with choice of pillows. Unfortunately my bed was very... More

Was this review helpful? Yes 2
See 2 more reviews by Brit-Born-Cyp for Webster
IHGCare, Guest Relations Manager at Holiday Inn Houston - Webster, responded to this review
7 January 2013

Dear Brit-Born-Cyp, Thank you for taking the time to express your thoughts and concerns and for choosing our property. It is nice to know that you found our front desk service to be excellent. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show... More

Dallas, Texas
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 October 2012

After a not so good experience with Holiday Inn at Hobby airport, I booked this hotel (AAA rate) for a weekend trip to houston. this is a recently renovated hotel and is located just off 45. the location is very good, hardly 3mi to Space Center and less than 10 to Kemah. There are 100s of restaurants in various cuisines... More

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Additional Information about Holiday Inn Houston - Webster

Also Known As:
Holiday Inn Houston - Webster Hotel Webster
Holiday Inn Houston - Webster Hotel
Holiday Inn Houston - Webster TX
Address: 302 W Bay Area Blvd, Webster, TX 77598
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Webster
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 hotels in Webster
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Only Full Service Hotel in Webster, TX that offers a Restaurant and lounge and is conveniently located on Bay Area Blvd, only 3 miles from NASA Johnson Space Center and within walking distance to many restaurants, shopping, and entertainment. Our central location provides easy access to a number of recreational activities. Stroll through Armand Bayou Nature Center, watch the boats on the Kemah Boardwalk, go Shopping at Baybrook Mall, or relax on the water at Clear Lake Park. The San Jacinto Monument, Battleship Texas, and Big League Dreams Park are just a short drive away. The beaches of Galveston Island and the excitement of Downtown Houston are just two places nearby not to miss while visiting. Business travelers will appreciate our free wired and wireless high-speed Internet access, as well as copy and fax services. University of Houston Clear Lake, BP, Boeing, ExxonMobil, Lockheed Martin, Jacobs Engineering, NASA Johnson Space Center, Ellington field and Nisseki Chemical are just a few of the companies that call Houston Clear Lake home. Relax in your own elegant room featuring stylish decor and amenities, and the best night's sleep you've had in weeks. If you're hungry, you can head downstairs to our Kem's Restaurant & Bar or receive room service in your room. Enjoy a swim in our heated pool with hot tub or energize in our 24 hour fitness center. We're here, ready with all you need to make your trip to Houston Clear Lake a success. ... more   less 
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