I have been staying at this hotel for quite some time and have always like the location off the freeway and close to everything Provo. A little disappointed this time though cause the room just feels dated. I know they are getting ready to do a major renovation though so I am looking forward to the next visit to see... More

This hotel is conveniently located right off I-15/University Drive. The room we had was clean. The extra towels and pillows we requested were ready and waiting in our room. The employee who checked us in was efficient, but not very engaging - no eye contact. Other staff, however, were very friendly and chipper. The complimentary breakfast had the usual hot... More

Good hotel, stayed a full work week. Same breakfast every morning. Hotel staff were friendly. Room was clean. TV did not work very well. Bed was a super soft foam bed. Don't drink the bottled water or they will charge 2.50 a bottle. Hotel close to shopping.

I appreciated the customer service. Check-in was quick and easy, a real help when I came in late and tired. They called after I had 20 minutes or so to settle in to see if there was anything else they could do to help me. The room was clean, large, and comfortably equipped. The internet worked well and there were... More

My wife and I travel together on business and have stayed in many hotels and motels and the Fairfield Inn Provo is our favorite. We have used it for four different weeks in the past few months and every stay has been exceptional. The rooms are spacious and nice, the beds are very comfortable and the indoor pool and large... More

My wife and I had a mostly enjoyable stay at the Fairfield Inn in Provo. The front desk service was excellent. Checking in and out was a pleasure. I also enjoyed the good-sized hot tub and the above-average breakfast. The room was great. My one minor gripe was that one of the lamps wasn't turning on. No big deal. My... More

As I was exiting the freeway on a snowy evening, my car was struck from behind. Needless to say, I was 600+ miles from home and my car had been totaled. I didn't get to the hotel until after 10pm and from the time I walked in the door this staff went out of their way to help me. They... More

We have stayed at this Fairfield Inn several times and have truely found a home away from home. The front desk staff of Katie, Jenna, Rebekah, and Rosa are not only very efficient but are also very warm and welcoming. They are, without a doubt, the best staff we have ever met in all of our travels. We look forward... More

Pros: Clean, good location, good staff, high quality, great breakfast. Cons: The only thing was that the King-sized bed had two valleys. You know, the ones from age. That's the ONLY criticism I can think of. I'd definitely visit again. Was a great value.