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Extended Stay America - Salt Lake City - West Valley Center

2.0 of 5
2310 W City Center Court, West Valley City, UT 84119
Hotel amenities
Extended Stay America - Salt Lake City - West Valley Center
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17 reviews from our community

    Trip type
Traveller rating
    4
    3
    1
    4
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Date Rating
Escondido, California
1 review
4 of 5 stars Reviewed 27 April 2013

I have stayed at this chain before and was not impressed but the West Valley Salt Lake City location redeemed the company. Yes it is not upscale but what do you expect for the price, howeveer the staff is very friendly and helpful, I have paid more at other places and got less.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
30 April 2013

Evelyn - Thank you so much for posting a review of our property. I am proud of our team for being friendly and helpful. As well, it is so rewarding to read that we were able to exceed your expectations. Thank you again. We look forward to welcoming you back in the future. More

Sacramento, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 April 2013

I only stayed one night at this location; the room was clean but the staff acted like they could careless that I was staying at their hotel. I was staying in the Extended Stay, located at 5683 S Redwood Rd, Salt Lake City, UT 84123 (Formerly Homestead Studio Suites) and it was the nastiest place I have ever stayed at,... More

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
9 April 2013

Thank you for your recent review of your stay. I am happy to hear your stay with us was pleasant yet concerned about your stay at our other location. To make sure our services stay consistent throughout our properties I am reviewing your survey with the management team at both locations. I appreciate you bringing this to our attention. I... More

Springfield, Missouri
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 27 November 2012 via mobile

Ok first of all this place has an outstanding location. It's right next to the Maverick Center, and there are six good restaurants within a literally five minute walk. This is the only good thing about this hotel. I will start the bad parts off by saying I have stayed in extended stay hotels plenty of times and I am... More

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
8 December 2012

"Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I... More

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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 27 September 2012

These guys just do an outstanding job of making you feel like its worth your money. Rooms were comfy, cleaning was thorough, staff was friendly, and facilities were in good repair. Any issues I had were quickly and cleanly worked out, with a very personal feel. I was only upset that I couldn't stay longer!

Was this review helpful? Yes
Eleal, Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
11 October 2012

"It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read such positive feedback from our valued guests, like you. Yet sad to see you leave us. Thank you again for your review and we look forward to seeing you again, should your travels bring you back... More

Rainbow City, Alabama, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 August 2012

I would recommend this hotel to anyone who is going to be in the area for an extended amount of time. The air conditioner in our room worked amazingly well. The hotel itself is very quiet. Lots of great places to eat nearby. Desk staff is friendly and helpful. We have been here for a week so far, and will... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
10 September 2012

Thank you so very much for your review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again as our guest... More

Citrus Heights, California
1 review
5 of 5 stars Reviewed 17 August 2012

Husband found this through Priceline ,so didn't know what to expect or what shady area of town we would end up in. When we pulled up I was thrilled- great area, terrific places to eat nearby, the building and parking lot looked great! Inside was wonderful- very quiet ( a must!), room was clean, spacious and modern, and loved the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
10 September 2012

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this practice. It would, of course, be our pleasure for you to repeat your... More

Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 August 2012

Had several issues with this hotel. Lots have been mentioned in other reviews such as beds hard as a rock. Pillows were oh so small. Very dated building, looks like they have new carpet and paint but still run down looking. Room smelled strongly of disinfectant. A/C barely worked, had to turn it to 60 (thats as far as it... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
10 September 2012

Thank you for taking the time to review your recent stay atour hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s... More

Sturgeon Bay, Wisconsin, United States
1 review
4 of 5 stars Reviewed 12 July 2012

Nice place to stay, especially for an extended stay like ours. The kitchen was clean, as well as the bathroom, etc. The front desk clerk was happy to provide us with extra toilet tissue, extra coffee pods, and even a needle & thread upon request. The bed was very comfortable, but I would have liked to have a cover on... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Salt Lake City - West Valley Center, responded to this review
10 September 2012

I would like to personally thank you for taking time out to write about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you,... More

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 October 2011

I rolled up after 8 hours on the road. I was tired and dusty. Christian was very gracious, he "talked" me in off of the highway! Colleen suggested I put 31 October as my final day - the apartment had fallen through. Good call as I didn't get out of there until the 26th. Housekeeping was courteous and barely blinked... More

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 August 2011

We booked this hotel unsure about what we would get. All in all it was perfect. Clean and safe. We arrived really late after a long day of driving and we had to buzz the front desk person. It was nice to know that the doors were locked at night and no one could get in without a key. It... More

Was this review helpful? Yes
 
 
 
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Additional Information about Extended Stay America - Salt Lake City - West Valley Center

Also Known As:
West Valley City Extended Stay
Extended Stay West Valley City
Address: 2310 W City Center Court, West Valley City, UT 84119
Region: United States > Utah > Wasatch Range > West Valley City
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in West Valley City
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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