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All 10 West Valley City hotels »

Country Inn & Suites By Carlson, West Valley City

2.5 of 5
3422 South Decker Lake Drive, West Valley City, UT 84119
Hotel amenities
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    7
    3
    5
    2
    4
Date Rating
Pro Coach O
Birmingham, Alabama
Top Contributor
50 reviews
9 helpful votes
3 of 5 stars Reviewed 27 January 2012

This is a nice, clean hotel... nice large suites... but you only get ONE hand towel... I called and requested another... but it never came... So, if you're planning on staying here, bring you some towels... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
29 January 2012

Dear Pro Coach O, Thank you for taking the time to review our hotel. We appreciate your time. We apologize for your concern about not having enough towels in your room. We have passed this concern on to our housekeeping staff. We apologize for any inconvenience this may have caused you. Thanks again for your time. We hope that you... More

polyfam
Maricopa, Arizona
Reviewer
4 reviews
4 helpful votes
5 of 5 stars Reviewed 18 October 2011

It was just an Inn and it was only 24 dollars more than the Motel 8 in Salt Lake City. It looked by comparison in pics about the same but pictures are decieving...We decided to follow through with the Country Inn instead because it offered a baby cot....It was a great experience! We had a gracious host named Mary greet... More

Was this review helpful? Yes
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
23 October 2011

Thank you for taking the time to review our hotel. We appreciate your great comments about our staff member Mary. We will pass these comments on to her. We appreciate how your provided us with a lot of details about your stay. Customer feedback is very important to us. Thanks again for your comments, and we hope that you will... More

bjvhouston
houston
Contributor
14 reviews
9 helpful votes
2 of 5 stars Reviewed 25 July 2011
1
person found this review helpful

Hotel was very basic. Clean yes, but not the best. Morning Breakfast was a joke- Looks like someone thru it together in 5 minutes or less. Amussed with the idea of the morning syrup bottled used to hold the kitchen door open. More

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CEGHotelsResponse, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
27 July 2011

Thank you for taking the time to review our hotel. We are sorry for any inconvenience you had during your stay. We strive to provide a clean, comfortable, and safe place to stay. Your comments will help us improve future visits. We hope you will give us another try if you come tot the West Valley area again. Again we... More

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bstrvl55711
Dallas, Texas
Contributor
16 reviews
7 helpful votes
3 of 5 stars Reviewed 13 June 2011

Had a special deal on the room ~$60. So it is a deal. Some restaurants within walking distance, and free breakfast. Problem is, it is in the middle of Pawn Shop St. and Rent To Own Lane, not a good area. Free breakfast is okay. Again a good deal but would rather pay for something better. No gym/pool, and when... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
8 July 2011

Thank you for taking the time to write a review for our hotel. We appreciate the feedback you provided. It really helps us make the customer experience better. We are always striving to make the Guest experience better. We offer a complimentary breakfast buffet, high-speed Internet access, an indoor pool and whirlpool, complimentary shuttle service to SLC Airport and free... More

BettyH321
St. George, Utah
1 review
2 helpful votes
1 of 5 stars Reviewed 1 June 2011
2
people found this review helpful

When reservations were made I requested a room for two nights where NO PETS and NO SMOKING is allowed. No problem. I was told that the 2nd floor is reserved for NO PETS and NO SMOKING, and the 1st and 3rd floors are where the PETS and SMOKING are allowed. When we arrived we were booked into Room 220. The... More

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cruisequeengoddess
Gainesville, Florida
Contributor
15 reviews
5 helpful votes
3 of 5 stars Reviewed 1 June 2011

After having two wonderful experiences in Country Inns in Virginia and Georgia, I had hoped for a similar experience in Utah, but that was not the case. Although the young man who checked us in was friendly enough he guaranteed the other couple we were with that they would get credit for their stay on their membership account - which... More

Was this review helpful? Yes
CEGHotelsResponse, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
8 July 2011

Thank you for your review of our hotel. We appreciate the feedback you provided to us. This will in turn help us make the hotel a better place to say. Sorry that you were not satisfied. We will be discussing your comments among the staff. This will help us provide a better guest experience. We hope that you would give... More

rdrj38
East Moline, Illinois
2 reviews
5 of 5 stars Reviewed 5 February 2011

The people were so courteous upon checking in. Our rooms were exceptionally clean and roomy. The complimentary breakfast was excellent and included both hot and cold food. I would recommend this hotel and will stay there again on our next trip. More

Was this review helpful? Yes
HotelManagement_CEG, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
17 February 2011

We appreciate you taking the time to review our hotel we are pleased that you enjoyed our complimentary breakfast, we do offer this daily to all of our guests with a great variety of hot and cold items. Our spacious room provide all of the comforts of home. Thank you for your business, your comments and we look forward to... More

Wanderingduo_1
Columbus
1 review
4 of 5 stars Reviewed 19 October 2010

Easy access, rooms were very good, clean, comfortable and very pleasant to be in. The staff was very helpful and the Inn was located withiin walking distance of three major restaurants and a multiscreen movie theater. Very good value for the money. We will stay there again when we visit the Salt Lake City area. More

Was this review helpful? Yes
HotelManagement_CEG, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
17 February 2011

We appreciate you taking the time to review our hotel; we have worked very hard to ensure we are providing a safe, clean, and comfortable hotel. Thank you again for your comments and we look forward to seeing you again in Utah. More

got8sugars
Illinois
1 review
5 of 5 stars Reviewed 7 October 2010

Staff, very helpful, very friendly. Complimentary breakfast great variety included . Hot breakfast, eggs, breakfast meats, hash browns, fruit salad, yogurt, cottage cheese, toast, bagels, biscuits, muffins and sweet rolls, waffle machine with yummy syrups, hot and cold cereal...juices, milk and coffee. Very nice touch. Rooms and staff cleaning service," excellent", room was a suite with small living room and... More

Was this review helpful? Yes
HotelManagement_CEG, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
17 February 2011

We appreciate you taking the time to review our hotel. We are pleased that you enjoyed our complimentary breakfast, we do offer this daily to all of our guests with a great variety of hot and cold items. Our spacious rooms or suites provide all the comforts of home. We have passed your comments regarding the service on to all... More

Hamlet5050
Fredericksburg, VA
Contributor
15 reviews
9 helpful votes
5 of 5 stars Reviewed 28 February 2010

I must say that I was totally impressed with the Country Inn and Suites in West Valley, Utah. I had read the reviews prior to going there and was anticipating a dirty hotel; I had no choice of where I was staying since it was booked for me - it was a business trip. When I walked into the lobby... More

Was this review helpful? Yes
HotelManagement_CEG, Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review
17 February 2011

We appreciate you taking the time to review our hotel. We strive to provide a clean and comfortable hotel. Our spacious rooms or suites provide all the comforts of home. Thank you again for your comments and we look forward to seeing you again. More

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Country Inn & Suites By Carlson, West Valley City Also Known As

  • Country Inn West Valley City
  • West Valley City Country Inn
Address: 3422 South Decker Lake Drive, West Valley City, UT 84119

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Country Inn & Suites By Carlson, West Valley City
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