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Holiday Inn Express Hotel & Suites West Valley City - Waterpark

2.5 of 5
3036 S. Decker Lake Drive, West Valley City, UT 84119
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Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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40 reviews from our community

    Trip type
Traveller rating
    20
    14
    4
    2
    0
Date Rating
Brigham City, Utah
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This hotel has excellent customer service, delicious breakfast and very clean rooms. The water park is great if you bring your children or grandchildren and has a indoor pool and water slide so you are able to stay anytime of the year. Great place to take your children or grandchildren for their birthday.

Was this review helpful? Yes
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
10 May 2013

Thank you Sandra H for the great review of our hotel. We love to hear from all our guests and especially love knowing that our guests have had a great experience here with us. We hope that you will choose to stay with us again next time you are in Salt Lake City. More

Houston, Texas
1 review
5 of 5 stars Reviewed 14 February 2013 via mobile

I must say this has been one of the best hotels I have stayed at. Shuttle service to and from the airport was a huge plus for me and my husband. The shuttle drivers were very friendly and helpful. The front desk staff were outstanding quick check in and very helpful. Especially James he is one of the best employees... More

Was this review helpful? Yes
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
17 February 2013

Thank you so much for the wonderful compliments on our staff and hotel. I will pass along your comments to the General Manager. It is so great to hear that our staff is doing great at providing the best service. We look forward to your next stay with us. More

American Fork, Utah, United States
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 January 2013

Spent 1 night here. I was very happy with how clean and nice the rooms were. Beds were very comfortable. Kids loved the waterpark area. I thought the pools/tub had way too much chlorine. Many people in our group ended up coughing, eyes hurting from chemical in there. But that may have just been a bad day there. Still we... More

Was this review helpful? Yes 1
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
5 January 2013

Trinna A - Thank you for your review of our hotel. I am sorry to hear that you experienced a problem in the pool area with the chemical irritation and with the room keys. We do apologize for any inconvenience they may have caused you and your family, but it was great to hear that you did have a fun... More

Ucon, Idaho
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 December 2012

The front desk was super friendly and helpful through the whole trip! The beds were nice and soft and the pillows came in firmer and softer! The bathroom was clean. Breakfast was yummy every morning! The whole family enjoyed the pool. Little slides and a shallow pool were perfect! It felt very safe! You had to use your card at... More

Was this review helpful? Yes
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
28 December 2012

Thank you so much Mandi C for the great review of our hotel. We are so glad to hear that you enjoyed the pool with the childrens shallow play area, the breakfast and our beds. We do our best to have the best service for every guest and to have our guests feel safe when they are staying with us.... More

Varese, Italy
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 28 November 2012

The Hotel is brand new, the property is shared with a Staybridge Suite (same IHG group), staff was friendly, the price was really interesting. We stayed here during our trip from San Francisco to Yellowstone Park and after driving for almost twelve hours it was refreshing to find a comfortable bed, a clean room and all facilities we needed. The... More

Was this review helpful? Yes 1
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
1 December 2012

KaITrAvEL - Thank you so much for the wonderful review you posted of our hotel. We are so pleased that you chose to stay with us and that you enjoyed your visit and the amenities of the hotel. We hope that you will choose to stay with us again when you visit the Salt Lake area. More

Huntington Beach, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 November 2012

Family friendly property is an understatement for this property. Great location. Shuttle service goes above and beyond services requested. All staff members were incredible, providing restaurant, and attraction information. I wish to personally thank the following staff members that I encountered. Leah, James, Melanie, Jake, Stephen, and David (which I think is the Front office manager at neighboring Staybridge) Clean... More

Was this review helpful? Yes 2
Leah B, Front Office Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
15 November 2012

Thank you jjbradford00 for your kind words about our team. We do take great pride in delivering great service to each and every guest. We hope that you will stay with us again next time you visit Salt Lake City. More

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 September 2012

We spent two night here and really enjoyed it. We paid $94/night for the King Suite which was a great value. It was a nice big room with a kitchenette (fridge, microwave, sink, cupboards). The bed was big and very, very comfortable. We have a 11-month old who crawls all over and he was able to crawl around easily in... More

Was this review helpful? Yes 2
Minneapolis, Minnesota, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 September 2012

Easy to get to off of I215, surrounded my lots of restaurants, theatres, and other lodging options. Room was great, hotel staff was nice for the rate I got. Tucked away from a lot of traffic and noise. Even a small waterslide in the pool area for the kids! I would definitely stay here again.

Was this review helpful? Yes
Albuquerque, NM USA
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 10 September 2012

I stayed here with a friend during the Outdoor Retailer trade show. The room was booked by the convention, and I was a bit concerned when I was told where I was staying (and the price). I looked around for weeks and found nothing closer for under $250 per night, and nothing cheaper anywhere in the area. It turns out... More

Was this review helpful? Yes
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 21 August 2012

Kids will love and adore this hotel with its Huge slide for the big kids (height restrictions and limited hours) and even the little kids in the kiddie pool. Highly reccomend this hotel for travelers with children. It can get a bit noisy with all the kids and breakfast gets busy too. As long as you know there are kids... More

Was this review helpful? Yes
Dzenana M, General Manager at Holiday Inn Express Hotel & Suites West Valley City - Waterpark, responded to this review
22 August 2012

Dear Guest, Thank you for choosing our hotel and staying with us. It's so exciting to hear that your entire family enjoyed our hotel and water park. We hope to see you soon! More

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Additional Information about Holiday Inn Express Hotel & Suites West Valley City - Waterpark

Also Known As:
Holiday Inn Express Hotel And Suites West Valley City - Waterpark
Address: 3036 S. Decker Lake Drive, West Valley City, UT 84119
Phone Number:
Region: United States > Utah > Wasatch Range > West Valley City
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in West Valley City
#5 Business Hotels in West Valley City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Brand new in Summer of 2009, the Holiday Inn Express in West Valley City, Utah is the newest and most modern hotel in the area. Conveniently located off I-215 and just south of I-80, our contemporary designed property is surrounded by majestic mountains and within walking distance to a variety of restaurants and entertainment. Our hotel is minutes from downtown Salt Lake City, Salt Lake City International Airport, Temple Square, USANA Amphitheatre, Rocky Mountain Raceway, Valley Fair Mall, E-Center (home of the Utah Grizzlies), Utah Olympic Oval, Hale Centre Theatre, Hogle Zoo, Energy Solutions Arena (home of the Utah Jazz), and the new Gateway Mall. We are a short drive from many premier ski resorts such as Snowbird, Alta, Brighton, Solitude, Park City Mountain Resort, Deer Valley and The Canyons. You will experience luxurious accommodations and a plethora of amenities such as a complimentary breakfast buffet featuring a variety of hot items, business center, fitness room, meeting space, wired and wireless, high-speed Internet access. Guests will enjoy our 3 story water park featuring 3 pools including a zero entry wading pool, a 183 foot water slide, heated whirlpool, party room, arcade, concession area, and a wet and wild jungle gym. We are confident that your stay in West Valley City will be a memorable experience and you ll have mountains of fun, so Stay Smart! ... more   less 
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Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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