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Holiday Inn Express Hotel & Suites Burlington South

2.5 of 5
1720 Shelburne Road, South Burlington, VT 05403
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179 reviews from our community

    Trip type
Traveller rating
    29
    75
    48
    18
    9
Date Rating
lake placid ny
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

The room was clean and we booked with my sons hockey group. There were snack bags in the room and toothpaste packets too! The hotel also left a sheet in the room of where the other players were staying. Loved these little details! The location was nice for trips to tj max in between games :-)

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
21 May 2013

Dear trish f, Thank you for the review. I appreciate your acknowledgement of the "little things". A little extra effort can go a long way. We hope to see you on your next hockey trip. Kindest regards, Stacy G. More

Quebec City, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 23 April 2013

Clean big rooms. Good breakfast, but the room is a little small... Big parking on the back. Very friendly staff. Not central, but easy to go anywhere (Shelburne Rd is a boul.). Keurig coffee machine in the room !

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
24 April 2013

Dear BirdyQuebec, Thank you for taking the time to share your experience with us on Trip Advisor. Glad to hear you enjoyed the Keurig, just another added touch that separates the Holiday Inn Express South Burlington from the rest. Warmest regards, Stacy G. More

Ontario
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 20 April 2013

I stayed at the HI Express as the mid-way point on a road trip. The only hiccup came when I found a cheaper rate online and called the hotel to ask whether they could match the Expedia rate. I was told that they couldn't. I called the HI Express customer relations number, citing the advertised "best price guarantee" and was... More

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
21 May 2013

Dear ChrisC1, Thank you for taking the time to write a review on your recent stay with us at the Holiday Inn Express in South Burlington, VT. I apologize that the Best Price Guarantee policy was not clearly explained to you. I do appreciate the kind words you left for our staff. Warmest regards, Stacy G. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 April 2013

Stayed over a holiday weekend. As everyone has said, good value for the money, free wi-fi, breakfast included, clean and really friendly service which is kind of rare nowadays. Stayed on the 5th floor (as requested) which was really quiet. Bathroom was in need of an overhaul but after trying almost all the hotels in Burlington, there`s always pluses and... More

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
9 April 2013

Dear Marmatei2, Thank you for the kind words. We pride ourselves on outstanding customer service. I will be sure to share your comments with our staff. Stacy G. More

Bloomfield Hills, Michigan
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 7 April 2013

We enjoyed 3 nights at this Holiday Inn. It was about 3 miles from downtown Burlington and it was easy to get into town. There are a lot of restaurants, gas stations, car washes and shopping really close by. The rooms were clean and the beds and pillows were great. The fan on the heating unit was a little loud,... More

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
9 April 2013

Dear meganbeth4, Thanks for taking the time to review your experience at our hotel. I apologize that the heater fan was a bit too loud, but glad to hear everything else with your stay was great. Stacy G. More

Cheshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 29 March 2013

I've been staying here frequently on a corporate rate that is a great value for money. Although HIE offers basic amenities, they are geared up to be as helpful as possible. There is bottled water, coffee and tea available at all times, and cookies in the afternoon, as well as fruit for a snack. The rooms have USB power chargers... More

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
3 April 2013

Johnathan H, Thanks for taking the time to share your experiences while staying at the Holiday Inn Express South Burlington. We greatly appreciate your kind words and look forward to seeing you on your next business trip to the area. Stacy G. More

Waterdown, Canada
Top Contributor
77 reviews 77 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed 16 March 2013

Burlington is a pretty spread out town, with lots to enjoy.....typical small university town, with a super laid back vibe....shopping is pretty disappointing here, even the Macy's is tiny, but at least Costco has lots of stock

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
23 March 2013

Lisa N, Thanks for the review. We hope to see you next time you hit the slopes. Stacy G. More

Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 14 March 2013

Reception staff very friendly and aim to please. Restaurant staff however, are lost and inattentive. We would stay here again, but will not take any package that has to do with the restaurant.. Better options for food are right down the street.

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StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
23 March 2013

Simw450, Thank you for acknowledging our hotels staff's exceptional service. I apologize the restaurant did not meet your expectations. I will forward you comments to their management. We look forward to serving you on you next trip to the Burlington area. More

Westford, Massachusetts
1 review
5 of 5 stars Reviewed 13 March 2013

Greeting upon arrival was very pleasant and efficient, room was clean and comfortable. The best part of my stay was when I was greeted the following morning at 6:30 AM by a young lady in the complimentary breakfast dining area, not only was she kind and courteous to me, but I witnessed her do the same for each and every... More

Was this review helpful? Yes
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
20 March 2013

Ken McKenna, Thank you for taking the time to recognize Emily, our all star breakfast host. I will be certain to share your compliments with her and use your remarks as an example for the rest of our staff. Stacy G. More

Haverhill, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 February 2013 via mobile

We stayed here for one night to attend an event in downtown Burlington. We were greeted promptly upon entering the hotel, and check-in was quick. The hotel is clean and everything was in working order. Some things did appear a bit worn, however, but it wasnt anything that negatively impacted our visit. The pool and spa area was nice and... More

Was this review helpful? Yes 1
StacyGermond, General Manager at Holiday Inn Express Hotel & Suites Burlington South, responded to this review
5 March 2013

MarkM, Thank you for taking the time to write a review on your experience at the Holiday Inn Express in South Burlington, VT. We greatly appreciate the feedback and use all of our reviews in training our service staff. This ensures that all of our guests receive the exceptional customer service experience that you did. Stacy Germond More

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Additional Information about Holiday Inn Express Hotel & Suites Burlington South

Also Known As:
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn South Burlington
Holiday Inn Express South Burlington
Comfort Inn South Burlington
Address: 1720 Shelburne Road, South Burlington, VT 05403
Phone Number:
Region: United States > Vermont > South Burlington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in South Burlington
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
South Burlington hotel offers great location in beautiful Vermont. Enjoy a comfortable stay at our Holiday Inn Express Hotel of South Burlington. Our convenient Vermont hotel is located just minutes from Lake Champlain, bustling downtown Burlington, and the Burlington International Airport. When you're ready to travel, our South Burlington, VT hotel offers a free 24-hour shuttle service to the Burlington International Airport (BVT). In addition to being convenient to the Burlington airport, our hotel is also near many businesses such as GE Healthcare, University of Vermont, St. Michael's College, General Dynamics and Goodrich. Both business and leisure travelers love to stay at our 100% Non-Smoking hotel in South Burlington as it's located less than five miles away from many of Vermont's best attractions including the Shelburne Museum, Shelburne Farms, Vermont Teddy Bear Factory, and Church St. Market Place. Other popular area attractions include the University Mall, Cairns Arena, Ben and Jerry's Ice Cream Factory, Stowe, and Sugarbush Ski Resorts. During your visit to Vermont, enjoy amenities that include a heated indoor pool, hot tub, saunas, and fitness center, and try our complimentary 'Smart Start' breakfast bar featuring the exclusive Holiday Inn Express Cinnamon Rolls, eggs, and sausage or bacon daily. Book your Burlington vacation at this Holiday Inn Express. ... more   less 
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Holiday Inn Express Hotel & Suites Burlington South
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