Comfort Suites Innsbrook

Also Known As:: Comfort Suites Innsbrook Hotel; Comfort Suites Innsbrook Hotel Glen Allen; Comfort Suites Glen Allen; Glen Allen Comfort Suites; Innsbrook Comfort Suites

Address: 4051 Innslake Dr, Glen Allen, VA 23060

Region: United States > Virginia > Glen Allen

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #12 of 22 hotels in Glen Allen

Price Range: $

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Our hotel offers convenient access to Interstate 95, Interstate 64 and Interstate 295 and downtown Richmond. Be sure to take a dip in the indoor pool and check out the sundeck and upgraded fitness center. Business travelers will appreciate modern conveniences like wireless high-speed Internet access, voice mail, two-line telephones, computer hook-ups, and access to fax and copy machines. All guest rooms at this Virginia hotel come equipped with microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards and cable television. In addition to standard amenities, some rooms feature whirlpool bathtubs. The entire hotel is non-smoking. Free hot breakfast. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Choice Hotels, Booking.com, Hotels.com, Travelocity, Venere, Tingo and Expedia so you can book your Comfort Suites Innsbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

MrGlen

Glen Allen, Virginia

Contributor

16 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“A Very Smelly Experience....Take Caution!”

Reviewed 9 May 2013

Our family booked two nights at this hotel and two different rooms, both had their share of issues. The lobby of the hotel is clean and has a very contemporary appearance. The continental breakfast served in the dinning room was nice and laid out in an inviting fashion. However, the room of the hotel were far from clean and lacked... More

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See 8 more reviews by MrGlen for Glen Allen

mike o

Portland, Oregon

1 review

“great hospitality,clean, safe”

Reviewed 27 April 2013

I stayed at the hotel last week and enjoyed a visit that exceeded expectations. All staff was friendly and a great breakfast that was fresh throughout service hours. Hotel is bright w quality carpeting and my room was clean and spacious. As an Elite Diamond member, it is one of the best hotels I have spent a night. I left... More

I am glad to hear you received your back pack. We were more than happy to help with the arrangements of getting it returned to you. Thank you for your positive comments regarding your room, the staff and the breakfast. Your experience is what we strive for. I have shared your comments with the entire staff. Thank You. We hope... More

kokua5

Hartford, Connecticut

Senior Reviewer

9 reviews

Reviews in 7 cities

“Nice Experience”

Reviewed 25 April 2013

We stayed here 2 weeks ago. I noted on our reservation that we would arrive late (3am). Checking in was easy and fast. The room was spacious for a family with 3 small children. We weren't there for long, but breakfast was fine. The staff attending breakfast were wonderful and very friendly. I think we'll be returning here if we... More

Thank you for sharing your nice experience with us last month. The level of service you experienced is what we strive for with every guest. I have shared your comments with all our departments. Thank You. We hope to have you as our guest on your next visit to Richmond (Glen Allen), VA. Again, thank you for valuable comments. More

Buzzard05

Warrenton, Virginia

15 reviews

9 hotel reviews

Reviews in 12 cities

18 helpful votes

“Hit or Miss”

Reviewed 22 April 2013

My family and I stayed at this hotel over this past weekend and were not overly impressed. I would rate this hotel a 2.5 - 3 on the TripAdvisor scale. The lobby and pool area are very nice, well lit, and inviting. This area of the hotel is above average and very comfortable. The only negative was the pool was... More

Thank you for sharing your comments from your stay with us last month. I am sorry the room you were in as our guest was not up to our standards. The rooms with the 2 beds are much requested and occuiped a majority of nights, and by families and multiple guest. This puts more wear and tear on these rooms.... More

TempleMom16

Virginia Beach, Virginia

7 hotel reviews

2 helpful votes

“Management must be paying attention”

Reviewed 15 April 2013

After reading reviews about this hotel, I was a little worried about this hotel. But I have to say that I was impressed. I guess that management must have taken comments on TripAdvisor seriously. The lobby and the common areas were clean. The employees were VERY friendly and helpful. I was pleasantly surprised by the hotel. The room was okay.... More

Thank you so much for sharing your stay with us from last week. I'm sorry VCU swept the series. We appreciate your feedback on your room. I am glad you found your room to be clean and comfortable. We do value our guests comments and do everything to improve our guests stays. We take pride in our service, and I... More

Anne C

Gainesville, Florida, United States

2 reviews

Reviews in 2 cities

1 helpful vote

“Better then Expected”

Reviewed 24 March 2013

After reading the reviews on this hotel I was rather anxious about checking in. I didn't need to worry. It seems that management took the comments on the housekeeping issues to heart and are maintaining a higher standard. We stayed five nights and the room looked great when we returned from our outings. Way to go Housekeeping!!! The breakfast was... More

Thank you for taking time to share your stay with us from earlier this month. We are happy that you saw the improved standards we have set as our goals.We are glad you enjoyed your stay during the week week and enjoyed the variety we offer with our breakfast. I am glad to hear that our staff was accomidating and... More

Suzanne F

Baltimore, Maryland

“Never again”

Reviewed 3 February 2013

Stayed here for one night on trip to Richmond to visit our daughter. Absolutely shocked by what we saw. First room was filthy. Area behind the TV, which was highly visible, looked like it hadn't been vacuumed in months. It was the same behind the night table and all along the walls. Went down to complain and was offered another... More

Thank you for taking time to post your review from your recent stay with us. I can assure you that the housekkping issues you brought to our attention are being addressed. The dust issue you noted in your 1st room is not a common concern here. We used your comments that you completed prior to your departure in our housekeeping... More

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LittleMac9171862

Sharpsville, Pennsylvania

Senior Contributor

34 reviews

18 hotel reviews

Reviews in 18 cities

9 helpful votes

“Average stay”

Reviewed 15 January 2013

The front desk staff member that was working the desk on the Sunday evening we checked in was SUPER! Really helped us to find a place to grab a bite to eat for dinner. The remainder of the hotel was simply average - not good, not bad. The bed was not comfortable, but wasn't that uncomfortable either. As one reviewer... More

Thank you for taking to review your stay with us last week. I will surely pass along the compliment on our Guest Service Agent, who assisted you at check in. We want to be better than your "average stay". I will look at the items you mentioned and involve our housekkeping and maintenance staff in improving. We are in the... More

pearl d

Stamford, Connecticut

14 reviews

7 helpful votes

“pleasantly surprised”

Reviewed 2 January 2013

we stopped here for an overnight stay on our way to home. and were pleasantly surprised to see what we got, for what we paid. free breakfast, free internet. booked a king suite with extra room. so, pretty spacious. two flat screen tvs. bathroom was neat and towels arranged pretty well. rain head shower. coffee machine, fridge, microwave all came... More

Thank you for taking time to provide your experience from your recent stay with us. I am glad to hear you were pleased with your accomidations and our amenities. We strive to provide you with a clean, comfortable and well maintained place to stay. I see what you were talking about on the shower wall, we are trying some cleansers... More

TheEasternShoreBoop

Top Contributor

55 reviews

28 hotel reviews

Reviews in 29 cities

22 helpful votes

“Well not bad”

Reviewed 10 November 2012

We were at the last minute trying to find a place to stay. Many things going on in Richmond that weekend. The room we got was 108 and it seemed fine...but... It 's like the room had be used for parts. I had a quesiton about wifi and I wanted to call the front desk and it didn't have a... More

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Thank you for taking time to share your comments from your recent stay with us. your room was used as a hospitality room for a group the 4 days prior to your arrival. I am sorry the phone and clock did not make it back into the room. There was clearly some mis-communication with the housekeeping and maintenance staff. I... More

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Comfort Suites Innsbrook Hotel Reviews, Glen Allen

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