Very helpful employee at the front desk helped me check in. I immediately felt welcome. One of the other employees recognized me and welcomed me back. The room was clean and nice, as I have experienced in past stays. It is always a pleasure to come back here!

My husband and I needed a night out of the house for our first anniversary. We haven't had a good night's sleep since before the twins were born. I called the hotel on Wednesday before our Sunday night stay to request a quiet room away from everything (pool, bar, noisy neighbors, etc.). The whole purpose of this hotel stay to... More

We were only going to be in Short Pump (on the far west end of Richmond) for one night. Having lived in that area for a number of years, and having been back visiting friends and family several times we were interested in actually staying where we could walk to all of the new restaurants and shopping. This is a... More

Wanted to try out the Starwood Aloft brand, not a bad space - it's like a mini "W" in a loft space. The negatives are that there is very sparse decoration and it seems really industrial. The hotel staff was very nice and helpful and there was a great bar right in the hotel. I would recommend staying here as... More

attended a wedding and rooms were blocked by bride's family. Nice hotel considering we weren't in the room or on site much. First time at an Aloft and found the room decor interesting. Vibrant location surrounded by shopping, bars and restaurants with a Whole Foods right down the street.

Located in Glen Allen, about 10-15 minutes from downtown. The hotel is in the Short Pump area, which appears to be a new mixed use development, with businesses on the ground floor and condos on the upper level. The property itself was standard Aloft - spartan but stylish, and dog friendly. Ample parking, and easy access to the Interstate, shopping,... More

I have wanted to stay in an Aloft hotel for some time. The modern decor and streamlined sleekness appeal to my sensibilities. But this particular Aloft was not well maintained and had poor service. As for the decor, do not stay here if dark colors upset you. The walls are dark gray and black and lighting is dim. As far... More

I last reviewed the Aloft Richmond West during a construction phase on in the area. I am now happy to report that construction of adjacent buildings is finished and the area has become quite vibrant. The Keegan's Pub on street level was quite the happening place on a Friday not and a good place to have cocktails or a meal.... More

I cannot fathom why and how an international hotel chain could build a facility that has such thin walls so guests can not sleep. I checked in on 5-15 in the afternoon and left at 11:50pm that same night unable to sleep. The construction and sound proofing is so poor that (a) you hear the TV next door, (b) any... More