The breakfast is not included and HIGHLY overpriced. The hotel was very nice and the staff was nice, but felt that the breakfast not being included and not listed as being a charge was misleading and I will not stay at another Hilton Garden without asking in advance.

The Hilton Garden Inn at Innsbrook (Richmond, Virginia) was of the same good quality we've come to expect. It was also conveniently located near shopping & Interstate, with easy access off the highway. We enjoyed our stay very much.

Booked a room for my 9 yr olds slumber party because they have an indoor pool at this location. The staff was helpful and professional. The hotel is beautiful and the entire place was clean and up to date with amenities.

This hotel was overpriced for what you get. The furniture was mismatched in the room. The AC and refrigerator were noisy. There was a very small TV for the room size with no DVD player. The pillows were like rocks. The TV had to be fixed when we arrived. I have stayed in many Hilton Gardens and Hampton properties. This... More

I have stayed at this hotel many times while traveling to Richmond for both business and pleasure. Each time I stay there, I find the staff to be very friendly and seem to always go above and beyond what you see in other hotels. I also find the hotel to be clean and the accomodations meet my expectations every time.

We stayed here at this hotel over a 3-day weekend. The staff were very friendly, our room was very clean, and maid service came daily in a timely manner. We got a king-size room and it was very spacious with a large desk, chair, and dresser with a flat screen TV. The room had a small fridge and microwave. However,... More

This particular Hilton Garden Inn was a nice place to stay while on business travel. It was easy to find, and convenient to shops and restaurants. Traveling alone, I felt relatively safe at this location. The hotel had many other business travelers.

Nice room, beautiful view of a courtyard. The check-in clerk was not dressed professionally and moved slowly. He gave me the wrong room key, but luckily I asked for another floor and he realized he had given me the wrong room before I went up. My clock radio was several hours off and I couldn't figure out how to set... More

Met with happy friendly staff. Room was clean and ready. TV was a little confusing to get used to stations that are available were OK, would be good to have sleep timer to shut off if you fall asleep. The restaurant was not open for lunch but the breakfast was very good with great service.