I stayed for three nights on business. The room was very comfortable and well suited for my business needs with a comfortable business chair, desk, lamp, wired internet, etc. The free internet crawled dramatically in the evening to the point where it barely supported email. The breakfast "buffet" is really a self serve continental breakfast bar and eggs/bacon/pancakes/etc cooked to... More

I'm a touring musician that stayed at this location for a fri/sat night engagement at a local bar. When I walked into the hotel I was impressed by the beauty of it. My room smelled great and was very comfortable, until I fell asleep. First I was awakened by the aforementioned jet engine fan mounted under the window. Ok, annoying,... More

These comments are especially for Christi Moran, General Manager and Joan Quail, Executive Housekeeper with special mention for food and beverage staff: Alisha, Delphine and Annalee. What a warm and friendly welcome we received when we checked in at the Hilton Garden Inn on 10-14-2011. Little did we know that a Presidential visit would coincide with our stay. The excellence... More

I stayed at the HGI for business. The hotels staff (everyone from the front desk, bartenders, ones putting together breakfast to the maids) were all so very friendly and helpful. I can't tell you how many times I was greeted with a smile. Truly wonderful service. More

Clean, friendly staff right off highway ... Directed us to new shopping plaza for dinner More

This place is great. I was immediately greeted with great friendliness and enthusiasm by two (not the usual one) receptionists who actually seemed to sincerely want to make sure everything I needed at checking and throughout my stay was well taken care of. This was the same greeting the next morning and by the restaurant staff. The room was very... More

This was my second time staying at this location. The first time was in June. Both times my stay here was very pleasant. The rooms were clean, beds very comfortable, and the front desk staff is very personable and helpful. Working in the service industry makes me appreciate good customer service. I was there this time because I was dropping... More

Last week I stayed at this hotel and let me tell you after staying at Hampton Inns and HGIs thoughout the country since January, this hotel by far is my biggest disappointment. In their defense I was so busy last week that I had no time to bring any of the issues to the hotels attention. I stayed in room... More

We were in Hampton for a convention and choose the HGI to stay at. Our 3 night stay was uneventful (that is a GOOD thing), no complaints. Hubby fell in love with the Herman Miller chair. The A/C worked well- which was no small feat with the temps into tn 100's nd het index was edging near the 120* mark.... More