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Comfort Inn Dulles International Airport Hotel Reviews, Herndon

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Comfort Inn Dulles International Airport

2.0 of 5
200 Elden Street, Herndon, VA 20170
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Comfort Inn Dulles International Airport
25 traveller photos
Ranked #19 of 21 hotels in Herndon
3.5 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    20
    24
    13
    3
    5
Date Rating
jw98
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great place all around”
5 of 5 stars Reviewed 21 May 2013 NEW

This was a great hotel that was constantly striving for excellence. The room was newly remodeled and was always clean. The staff went above and beyond to assure guest satisfaction. The shuttle went out of its way to insure you had what you needed. I would surely stay there again. Only down side was there wasn't a pool.

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
22 May 2013

Thank you for staying with us at the Comfort Inn Dulles International Airport. The team appreciates the wonderful feedback regarding your visit. Although on-site swimming is not available, we do provide transportation to the local Herndon Community Center that offers fun activities including swimming. Again, thank you and we look forward to your return. More

Fontana, California
Reviewer
3 reviews 3 reviews
“Very nice hotel.”
5 of 5 stars Reviewed 20 May 2013 NEW

Good location near the highway, there were several options for restaurants in walking distance. The staf was very nice especially Amrit, who was very friendly and helpful. The breakfast was excelent! There are two things that I would change: The pillows are too small and make sleeping uncomfortable. The other thing I would change would be including a refrigerator in... More

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See 2 more reviews by EdnaMD for Herndon
CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
22 May 2013

Dear valued guest, thank you for choosing the Comfort Inn Dulles and the positive comments regarding our Guest Service Agent. Along with many other in-room amenities, we do offer mini refrigerators upon request. With the spacious rooms we have available, putting them in each room would be a great idea. We appreciate your support and feedback to improve the service... More

1 review
“Great staff. Great leadership”
5 of 5 stars Reviewed 11 April 2013 via mobile

Evie Davidson the hotel manager is a great leader. Her staff under her supervision can turn a stay here into one of the most pleasant experience's you as a traveler could ever imagine possible. They really treat you like ROYALTY. My stay exceeded my expectations. The rooms are modern and extremely clean i had to stay there while home shopping... More

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

Thank you for sharing your experience while staying with us here at the Comfort Inn Dulles International Airport, Herndon. I will make sure your compliments are shared with staff. The Dulles corridor area (Herndon, VA) is a great location to; live, work and play with so many options in and around the city. Please remember us when traveling in the... More

Pittsford, New York
Top Contributor
181 reviews 181 reviews
11 hotel reviews
Reviews in 46 cities Reviews in 46 cities
47 helpful votes 47 helpful votes
“decent value, clean, good breakfast included.”
4 of 5 stars Reviewed 8 April 2013

free parking, clean rooms, comfortable lobby with area to hang out. decent rates, buffet breakfast - waffles!! easy area to navigate. lots to do nearby. staff was very nice. i think there may have been a small pool, but we didn't look for it.

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

Thank you for your response. Our value is in our guest and we will continue to strive for 100% customer satisfaction! I’m pleased to hear you were able to enjoy our complimentary “Your Morning Breakfast” offering over 12 items to choose from in a variety setting. Again, thank you and we look forward to your return visit. More

Norfolk, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Bang for Buck”
4 of 5 stars Reviewed 20 March 2013

I snagged a great deal on this hotel through priceline express deals. I found the staff to be friendly and the hotel to be clean and quite. While aesthetically a bit outdated it made up for in the fact that it was very clean, the sheets and duvet were laundered, and that the bed/pillows lent itself to a good night... More

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

Thank you for giving us a moment of your time. I’m pleased that you had an enjoyable stay here at the Comfort Inn Dulles International Airport, Herndon. Please remember upon your return visit that we reward our loyal travelers that are members of Choice Privileges with; upgrades, late check-outs and welcome amenities. We hope to see you soon and get... More

Minnesota
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Average hotel”
3 of 5 stars Reviewed 12 March 2013

This hotel is average. There were some updates (lcd tv and granite vanity). But the location was not the greatest. It was close to the highway but far from downtown. There wasn't much to do near by as well. Herndon is an old historical town. That should say it all.

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
13 March 2013

Thank you for your feedback regarding your recent stay with us. We are located near Historical Herndon in addition to Reston Towne Center (1/4 mile away) which offers options for; dining, shopping and theater. I hope on your return visit whether for leisure or visiting one of many corporate locations around us, you get a chance to see other attractions... More

Wayne, Pennsylvania
1 review
“Outstanding honesty and customer service”
5 of 5 stars Reviewed 8 March 2013

I had just returned from a 16 hour flight, 8 time zones & was dead tired. I hit the ATM for some cash and climbed into the Comfort Inn van. Picked up my car at the Comfort Inn and drove the 2.5 hours home. When I got home, I realized my wallet was gone, along with a lot of cash.... More

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
21 March 2013

Thank you for sharing your experience at the Comfort Inn Dulles International Airport. We are pleased that your personal items were able to be returned securely in a timely fashion to you. Here, our team values include; Quality, Integrity, Caring, Service and Safety. Our hotel continues to offer the “Park, Sleep & Fly Package” to aide in stress free travel... More

San Francisco
Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
132 helpful votes 132 helpful votes
“Some Things Nice, Some Not”
3 of 5 stars Reviewed 3 March 2013

We stayed a night at the Comfort Inn Dulles on an 8th grade class field trip from San Francisco to Washington D.C. in late February 2013. We had mixed opinions about this place as there were a lot of nice amenities such as a shuttle service from the airport to the hotel that was complimentary. Also, there were a couple... More

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CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

Thank you for your comments regarding your stay. The Comfort Inn Dulles International Airport, Herndon is a 100% smoke-free property. Because of great feedback from guest like you, we have also designated exterior non-smoking areas to prevent inside odors on the first floor. We are conveniently located 6 miles from the airport providing lodging for; corporate, tour, social, leisure and... More

Baltimore, MD
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Good hotel at great price”
3 of 5 stars Reviewed 21 February 2013

I stayed at this Comfort Inn for one night. My experience was average, for a Comfort Inn. However, I got a great price; so, I have no complaints, related to the value. The room is fairly large, and clean, with the normal amenities: working desk, flat screen TV, safe in room, and comfortable bed. They have renovated the bathrooms; so,... More

Was this review helpful? Yes
CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

Thank you for choosing the Comfort Inn Dulles International Airport, Herndon. We appreciate your feedback regarding your stay. It is our mission to offer great service and value to our guest. Your comments will be shared with staff so that we may continue to excel in customer satisfaction. Please keep us in mind when returning to the Dulles Airport area. More

Herndon Va.
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“My unbelieveable experience”
1 of 5 stars Reviewed 13 February 2013

When i checked in Comfort Inn,I never thought it would be a night mare,the room was already occupied by another guest,he had his bags in the room,the front desk clerk,assign me to the same room,he told the guest that was alresdy in the room to get his things because he putting him in another room,so the guest didn't believe he... More

Was this review helpful? Yes 1
See 2 more reviews by Peggy W for Herndon
CIHerndon, General Manager at Comfort Inn Dulles International Airport, responded to this review
23 April 2013

My apology that you experienced a less than enjoyable stay during your visit with us. Thank you for taking the time to allow us to address issues of concern regarding your check-in/check-out directly with you. The staff at Comfort Inn Dulles International Airport, Herndon makes every attempt to accommodate special requests made by our guest prior to and during the... More

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Additional Information about Comfort Inn Dulles International Airport

Also Known As:
Comfort Inn Dulles International Airport Hotel
Comfort Inn Dulles International Airport Hotel Herndon
Comfort Inn Herndon
Herndon Comfort Inn
Address: 200 Elden Street, Herndon, VA 20170
Phone Number:
Region: United States > Virginia > Fairfax County > Herndon
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #19 of 21 hotels in Herndon
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Comfort Inn Dulles International Airport
200 Elden Street
Herndon, VA 20170
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