I am always put off by bad shuttle drivers: the one that picked us up from the terminal obviously had had a bad day and didn't need a tip that night. Check in was ok. Lobby? Was there a lobby? So inconspicuous that I don't even remember it. Room was typical business hotel, nothing special, ok bed and pillows, cheap...
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No atmosphere. Poor breakfast (much better at the Mariott on the other side of the road. Very noisy air condition. Seriously need to be renovated. Nothing to remember from a stay in this hotel. Noisy (thin wall). A tier-3 hotel, really.
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I would like to apologize to you that we fell short of your expectations during your stay with us. Our Houlihan's restaurant is very popular with the local community and serves breakfast, lunch, dinner, as well as happy hour and late night dining. I have forwarded your comments regarding breakfast to our restaurant manager.
We will continue to work hard...
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This hotel is a great value in an outstanding location. The rooms are clean, and the staff is outstanding. There is a restaurant onsite, as well as many options within walking distance. The shuttle to IAD airport is efficient, with shuttles leaving every half hour. Although I did not use the pool, there is an attendant on duty at all...
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Thank you for your very nice comments about our Crowne Plaza. We are very proud of our staff and glad you enjoyed our Houlihan's Restaurant as well as our convenient location next to shops, additional restaurants and a multiplex movie theatre. Our complimentary shuttle to Dulles Airport departs every 1/2 hour on a 24-hour basis, and we are located just...
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My wife & I recently stayed there during the Christmas/New Years Holidays. We were surprised in how clean, spacious and large our rooms were. The front desk and the restaurant staffers were very proifessional and the food in the restaurant was very good and reasonable priced.The hotel was nicely decorated for the holidays. Hotel is nice shopping and restaurant.They have...
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We are so glad you enjoyed your stay at our Crowne Plaza Dulles Airport. Thank you for your nice words regarding the Hotel and Houlihan's Restaurant's staff. Our Houlihan's is very popular in the local community because of its extensive menu and dynamic atmosphere.
Our reunion specialists host many military reunions every year. Reunion groups enjoy our service, convenient location...
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I arrived in Dulles airport, and much to my surprise the shuttle was right there, Driver was the one who made my whole trip pleasant and had bid impact on me and the few other passenger. Honestly I thought this young man is one the hotel managers and because they driver didn't show up, so the manager came, He was...
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Thank you for your very nice words regarding our airport shuttle driver, and we will pass them along to our staff. Our shuttle drivers all work hard to ensure that our guests' positive experience begins as soon as they are picked up at Dulles Airport.
We are glad that you enjoyed your stay with us and hope you will visit...
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I recently stayed four days at the Crowne Plaza Dulles Airport after returning from a short holiday in south Virginia and before flying back to Europe. The hotel was quoted in the Airport Hotel Guide as one of the two preferred at Washington Dulles Airport, so I made, as I usually do, my reservation online.
The Crowne Plaza is located...
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Maria,
We were very pleased that you enjoyed your stay with us and took advantage of our amenities, including the complimentary Wi-Fi Internet access throughout the hotel and the Enterprise Car Rental on-site. Many guests, including yourself, really enjoy that there are so many shops and restaurants as well as a multiplex movie theatre within walking distance.
Thank you for...
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Thankfully, this hotel appears to be primarily business travellers. So when my flight out of Dulles was cancelled, I managed a good night sleep at this hotel, despite the fact the walls appear to be very thin. In the morning, every time someone left their room, the vibration of their room door slamming shook the walls in my room! That...
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Thank you for your recent comments regarding your visit to our Crowne Plaza Dulles Airport. We were very pleased that you found your guestroom comfortable during your stay. Our maintenance department will also be re-checking guestroom doors to ensure they close quietly.
We look forward to hosting you again when you are in the Dulles area.
Yours,
Sharon Cummiskey
Director...
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I stayed at Crown Plaza Hotel many times, The hotel itself is the comfortable and covienance for me, the rooms are ok, clean and decent, but I never had a good experince with their shuttle, either the drivers were not speaking english well , or they looked very tierd and sour.
In my last trip I was very impressed with...
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Thank you Janet for your very nice words regarding our driver Aresh. Our entire driver team is committed to ensuring our guests' stay both begins and finishes well when you arrive and depart from the Crowne Plaza Dulles Airport hotel.
We hope to have the opportunity to host you again on your next visit to the Dulles area.
Yours,
Sharon...
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The Crowne Plaza Dulles Airport Hotel is a pretty standard business airport hotel with conference center. Friendlier than average staff. Convenient, free, and timely airport shuttle. The restaurant is above average for an airport hotel, with locals who flood the place after work -although I never have had trouble getting a table. The pool and gym are well-equipped. Free in-room...
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Thank you for your business Vermont - and for the very detailed review of your visit to our Crowne Plaza.
We were very pleased that you could see the value in and take advantage of our many features. I was also happy that you felt an above-average sense of hospitality from the staff.
These sorts of detailed and constructive reviews...
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The hotel is close to the airport. It seems to have been very nice at some point. Spacious rooms, big screen TV, a lot of pillows, big bathroom and a complementary breakfast. The problem is that it's a bit run down. It could use some renovation.
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Thank you for your business Tel Aviv and for your honest Tripadvisor review of our Crowne Plaza. We are very pleased that you saw value in our many features and experienced acceptable customer service.
Hotel renovations and improvements are never-ending and I hope we have the chance to serve you again soon so you can see progress.
Yours,
David Welliver...
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132 Reviews
304 Reviews
