The lobby is absolutely beautiful but please don't let that fool you. There were 4 of us and we knew a room with 2 queen beds would be tight but we figured for one night we could deal with it. Wrong! The first room we were given was iffy at best. There was a stale smell in the room, a...
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Here at the Quality Inn we strive to provide our guest with the best service possible. Unfortunately we missed the mark in this instance. Thank you for bringing these issues to my attention and they will be handled accordingly. I am pleased to know that you were treated with great customer service by our staff. Wishing you safe future travels....
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It would be OK if it wasn't for the 4th of July celebration every morning at 4:30 a.m. from the nearby military base. The first night, unaware of the military base, I just thought it was gang violence. The second night I thought some kid is just an idiot. The third night I learned of the base and was mad....
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Thank you for you feedback. I am pleased to know that your dissatisfaction was not in part of the Quality Inn but due to the near by military base and for that I am sorry that you had a difficult time. I wish you continued safe travels in the near future.
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Check in 09/30/2011 I was a recent guest at your property & I must say this was the worst establishment I have ever laid my head at. We were in town to participate in the Warrior Dash 5K that was held that weekend. I try not to book rooms at properties with the name "INN" in its name, your property...
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At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. Thank you for your feedback, this will be used as a training tool helping to improve on the things which you have mentioned. Best wishes for future travels. - Nisha Simon, General Manager
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Was traveling over night to Mytle Beach and stopped at 4am. We were so tired and didn't have to worry because the Quality Inn gave us a room at a great price! The place was very clean and the pool was really nice and clean as well! I would recommend you to stay here for sure! I know we would...
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Thank you so much for your kind words. We at the Quality Inn strive to provide our guests with excellent service and the most comfortable stay possible. I appreciate you recommending the Quality Inn to our fellow travelers. We hope to see you again soon! Best wishes for future travels! - Nisha Simon
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Excellent Service, very helpful staff, nice breakfast selection. Room lighting needs to be updated and TV and carpets also need to be updated. EXCELLENT SERVICE THOUGH !!!
Very helpful and friendly !!!
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Thank you so much for the kind words regarding our service here at Quality Inn. You will be happy to know that we are in the midst of a hotel-wide renovation that will certainly add comfort and value to your next stay. Thanks again and I hope to have an opportunity to serve you again in the future. Best wishes...
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Low grade Quality Inn ,very noisy and loads of construction worker types,,,better than nothing but thats it... there is a Candlewood suites next door but its 99 a night.
This Quality Inn is about 60$. I would go to another exit.
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Thank you for taking the time to tell us about your stay. I apologize that there was excessive noise during your stay; this is an anomaly and not the norm. You will be happy to know that we are in the midst of a hotel-wide renovation which will certainly add value and comfort to your next stay. Best wishes for...
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I was unsure about the holtel, but it was not bad for the price. It was very close to Ft. Lee which I wanted because of my hubby. It was only 25 min away from the airport. The night staff was the nicest , all but one day staff lady were just rude. The lady that helped us on day...
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Thank you so much for the kind words. You will be happy to know that we are in the midst of a hotel-wide renovation which will certainly increase both your comfort and value of your next stay. We look forward to seeing you again to hear your thoughts on the renovation. With best wishes for future travels! Laura M. Sutton,...
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Hard to get to. Overpriced for an old, rundown property. A/C noisy, bed thin and too soft. Bathroom needed more cleaning. Typical Quality Inn breakfast fare. Moved to the Best Western for the next night's stay for lower price and better quality accomodations.
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At Quality Inn, we strive for guest comfort and satisfaction. I apologize that we missed the mark in this instance. You will be happy to know that we are beginning a hotel-wide renovation which will certainly moderize the facility, as well as add comfort and value to your next stay. I hope that you will give us an opportunity to...
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Amazing view from the balcony and all aminities including swimming pool and wifi and a perfect Gym......what else we want!!!
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Thank you for your kind words. We at the Quality Inn strive to provide our guests with excellent service and the most comfortable stay possible. We hope to see you again soon! Best wishes for future travels! - Laura M. Sutton
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I'm beginning my 3rd week here and will be here a few more weeks. The staff here have all been very friendly and helpful from the moment I checked in. I was a bit concerned about choosing a hotel from afar without knowing the area and was warned by some surrounding hotels to "be very careful where you stay." This...
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Wow! Thank you for the kind words. Here at Quality, we strive to make every guest feel like family. We hope that you will stay with us again in the future! - Laura Sutton, General Manager
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