Third visut here and without fail problems arise. They dont award ypur discounts until you are present and inform tgrm at time of registratoon i am aaa member. The front staff and management all need to take courses in customer service. The latina manager on duty yesterday afternoon was thr worst. I sat in thr lobby for at least a... More

This is the best hotel ever to stay in. Great service, rooms are soooo clean, and free breakfast which includes all sorts of hot items: like pancakes, biscuits and gravy, eggs, omelets...ect..Staff is very nice...gym and pool is incredible...It is a must stay when visiting Lynchburg. Jessica More

Recently renovated rooms still smelled new. My two only complaints: 1) no rear entry to the hotel. There was a conference which took up all the parking in the front. Had to ppark around back, and there was no allowable entry in the back. Had to take a very scary walk through several groups of thuggish looking people to enter... More

I have stayed at this hotel a few times when other hotels in the area were booked. I believe it was the Sheraton before it was purchased under private ownership. The general impression of the lobby is good and they have a bar area off the lobby where you can drink and dance if that is your thing. They are... More

I stayed here for the first time while attending an intensive at Liberty University. I can not say enough wonderful things about my visit! I have stayed at a lot of hotels across the United States and honestly don't know that I've ever stayed in a nicer hotel within the same price range as the Kirkley. I have stayed at... More

There is nothing about this hotel that would keep it from fitting into a major world metropolitan area. Rooms, spa, restaurant, pool, amenities are all top notch. Staff is courteous and professional. Fittings are all new. Bathrooms are well equipped and well maintained. I have stayed all over the world and this facility ranks at the top. More

Our company had a dinner event on January 7, 2012 and it was excellent. The food was delicious and prepared lovely. When our table ran out of a particular item such as butter and dressing, we asked the waitstaff for more and it was brought directly to us. I would like to mention the great waitstaff and how effecient they... More

Great value, have been constantly updating, new carpet, new flat screens, new hutch. I enjoy my stay each time I come to the area. More

We stayed here for a business trip due to the proximity to our client, but will stay here again due to the excellent customer service we experienced. Everyone we worked with was very friendly, and always went out of their way to speak with us. Lisa at the front desk made it a point to mention their free shuttle to... More