As soon as we checked in, a hotel guest came to the desk to demand a different room because the one assigned to them was dirty. Our room was OK until we saw human hair on two of the towels in the bathroom. We had room service exchange all our towels. We inspected the beds and all was well as... More

I had to travel down for buisness and company booked room at Comfort Inn. They put me on the first floor and room was comfortable and had everything I needed to get some work done as well. Close to Patrick Henry Mall and Cheddars Restaurant. Usually where most company employees stay in the region and most of us stay here.... More

Our 1 night stay was fine. We were visiting the Christopher Newport University campus and the location was about 10 minutes away. King bed was comfy. Bathroom seemed a little dated and the tub bottom showed signs of wear. TV was not a flat screen and picture quality was only fair. Free breakfast was typical and met our needs. Plenty... More

Had this hotel not been arranged as part of a business conference, I would have left immediately and gotten a room at any one of the dozens of nicer hotels that are in the same vicinity. The place has probably not been updated or upgrades since the 1980s so everything was dingy. My room was absolutely awful. The mattresses were... More

While this Comfort Inn may not be the most extravagant hotel in the Hampton Roads region, it is a good choice for those who want something clean, basic, and close to points of interest. The room and hallways were very clean and well-kept. A lot of the appliances in the room such as the lamps and alarm clock looked like... More

The "Breakfast Cafe" was excellent - much more than just bagels and donuts. Their FREE breakfast included wafffles, yogurt, cereal, fresh fruit, instant oatmeal, eggs, bacon, sausage, a variety of juices and coffee, hot chocolate & tea. They also had a 24-hour free coffee /hot tea / hot chocolate area. The rooms were very comfortable and clean. The seating area... More

We had a late night in and early morning out flights from Newport News and found this Comfort Inn very convenient (right around the corner) to the airport, and easy on/off the freeway (64). It was clean, nice staff, and had a good breakfast selection. Also convenient to a major mall, pubs, and restaurants. The only negative I can think... More

This was our 3rd or 4th stay. We keep going back because the location is excellent (near family, but beside the Mall) and everything is always top notch! We had our daughter's small dog one night. You'd never know there were other pets there. We will be back!

Great location that made traveling to several different baseball fields for a weekend tournament, plus right next to a mall to entertain the team. Had a better than average breakfast - much more than you usually get. The room was comfortable & clean. The only thing that was wrong was the laundry room. Its a very large hotel and only... More