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Residence Inn Norfolk Downtown

3.0 of 5
227 West Brambleton Avenue, Norfolk, VA 23510
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Residence Inn Norfolk Downtown
Ranked #4 of 42 hotels in Norfolk
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109 reviews from our community

    Trip type
Traveller rating
    55
    36
    6
    10
    2
Date Rating
Southport, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Agree that signage was a little tricky but once we found the right entrance all went well. Parking in the garage across the street was nice but I think hotels should make this part of their package. The rooms were clean and efficient - great layout - and comfortable. Good location for walking the city - shopping and attractions. We... More

Was this review helpful? Yes 1
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
8 May 2013

Thank you for the comments. We are happy you enjoyed the hotel. We do have staff crossed trained to assist where needed. With the Residence Inn the only extended stay hotel in downtown we sometimes have a hard time telling when all of our guest will be using the complimentary meals. We are happy to hear the team assisted to... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Poor signage made this hotel a little tricky to find, but otherwise it was a good stay. Everything was efficient, room was clean, good location etc. Not a lot of bells and whistles, but they have everything you need. Good breakfast, although it only went until 9:30 which was earlier than I like to be out of my room. Staff... More

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
6 May 2013

The hotel is a little tricky to find, which is one of the reasons we placed the 227 West York Street address on the website for people using mobile apps. The hotel sits on the line of Downtown and the Historical District which only allows for a certain amount of signs on the building along with size restrictions. We are... More

Alma, NB
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 April 2013

I stayed as a solo business traveller. The room was very efficient, nice layout, spacious, all the amenities for business needs - wi-fi, accessible outlets, proper furniture - with a kitchen to feel home away from home. Breakfasts included were adequate, not gourmet, but nothing to complain about, either. (A variety of hot/cold selections with extremely cheerful attendants.) The overall... More

Was this review helpful? Yes
See 6 more reviews by maritimeloverNB for Norfolk
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
6 May 2013

Thank you for your very detailed review of the hotel. All of our comments are taken seriously and help us improve our service. I do apolgize for your encounter(s) with Jasmine. This is not exceptable and has been addressed one on one with her. I also reviewed your comment with Suffea which put a BIG smile on her face. I... More

Virginia
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 16 April 2013

Our suite was clean, nicely decorated, and huge! Loved the separate bedroom and full kitchen. The beds were very comfortable. Parking garage across the street was convenient. Within walking distance of downtown Norfolk.

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RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
18 April 2013

We do live in a beautiful city and are happy you were able to see part of the downtown during your stay. Thank you for sharing your comments about your recent stay. We do hope you have an opportunity to stay with us again. Best Regards, Linda Markert, CHA More

1 review
5 of 5 stars Reviewed 10 April 2013 via mobile

They have great service, friendly staff and free breakfast and evening socials where they provided free dinner!!! I didn't need to use my per diem!! Soft beds and good facilities!! It's a pretty big hotel so u need to find short cuts from ya room

Was this review helpful? Yes
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
18 April 2013

We are happy you enjoyed your stay. I will be sharing your review with the team during our morning huddle meetings. I frequently tell the staff they "ROCK" when they have gone above and beyond for a guest. I believe they will enjoy hearing this from one of our guests. Thank you for taking the time to complete a review.... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2013

Our suite was attractive, clean and functional. Cute kitchen and dining areas, comfy beds in the bedroom, and we could see the battleship from our window. It's an easy walk from the hotel to the tourist attractions (Nauticus, USS Wisconsin, downtown Norfolk). The front desk staff was friendly, and the pool was nice. My only complaint was breakfast. The "hot"... More

Was this review helpful? Yes
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
7 April 2013

Thank you for your review. We will look into the breakfast comments and suggestions. The breakfast should be stocked and ready to go until the closing time. I apologize this did not happen during your stay. With Springbreak and the kids out of school we should have anticipated the breakfast attendees would be later and breakfast busy until the last... More

University Heights, OH
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 April 2013

We had to travel to Norfolk a couple of times in March due to a family situation. I originally planned to stay at the Courtyard by Marriott, but after looking at that and other properties, I realized how convenient the Residence Inn was for my needs. My wife and I first stayed in a double queen suite (3/16-3/19) and then... More

Was this review helpful? Yes
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
7 April 2013

Thank you for your review. We are happy you enjoyed your stay and hope that if you return to Norfolk the Residence Inn by Marriott will be your hotel of choice. Linda Markert, CHA General Manager More

Pa
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 March 2013

Paid for 1 bedroom suite. Nicely done, and good size. Only complaint is fan that ran in bedroom all night. The front desk staff was as friendly as I read about, and had great dinner recommendations. They were courteous and professional. Beds were very comfortable. The location is great for EVMC. Also very close to McArthur Place. I would stay... More

Was this review helpful? Yes
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
11 March 2013

Thank you for taking the time to write a survey. We are happy you enjoyed your stay. I wish we would have known about the fan running. All of our our AC units are independant of each other so we would have been able to shut the fan off. When you get a chance to return to the area we... More

Prince William County, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 March 2013

Loved the decor throughout the hotel, and our studio room was spacious and comfortable. Excellent lighting. Was only there for one night, but everyone we encountered on the staff was friendly and helpful.

Was this review helpful? Yes
See 2 more reviews by VirginiaGoddess for Norfolk
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
6 March 2013

We appreciate you taking the time to complete a survey on Trip Advisor. Thank you for the kind comments. If your travels bring you back to Norfolk we do hope you stay with us again. Maybe next time you can spend an extra day to see all the wonderful things to see and do in the area. Sincerely, Linda Markert,... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 7 February 2013 via mobile

We stayed three nights while visiting in Norfolk. The management offered us a military discount and placed us in a well-appointed handicapped room. The staff were extremely friendly and helpful throughout our stay. A complimentary full breakfast was available in the lounge every morning and was much more than the typical continental service offered at other hotels. The only recommendation... More

Was this review helpful? Yes
RIDTWN, General Manager at Residence Inn Norfolk Downtown, responded to this review
11 February 2013

Dr. B Tanner, Thank you for your kind comments. I will certainly share these with the team. I will look into the threshold at the entrance door on the ADA rooms. There maybe some way we can adjust these to better accomodate a wheel chair. We do hope you return to the hotel if your travels bring you back to... More

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Additional Information about Residence Inn Norfolk Downtown

Also Known As:
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Hotel Norfolk
Address: 227 West Brambleton Avenue, Norfolk, VA 23510
Phone Number:
Region: United States > Virginia > Norfolk
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Norfolk
#7 Family Hotels in Norfolk
Price Range: $$
Hotel Class:3 star (3*)
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